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HORRIBLE service from 5dimes!
Last month I went to make 2 $500 deposits. The first didn't process (or so I thought) so I made 2 more that went through. Only problem is, my card was charged for the first failed deposit even though it wasn't in my 5d account. Ok, no big deal, I'll just ask for a refund to my card right? Well I contacted them. They ask for proof of said failed deposit, I give it to them but they say they need to wait til the next day to check the processor. So the next day they email me saying basically I was right and ask me whether I want a refund to my card or I want it in my 5d account. I say a refund to my card. They say it will take 7-10 business days. I say no problem, go ahead and do it. A week goes by and I get an email asking if I want a refund to my card or want it in my 5d account. Uhhhh, what? I already told you. You mean its not on the way? Whatever, fine, now just refund it to my card please. 10 business days go by and I ask where my refund is. They say the processor rejected it (lol yeah ok). I say try it again. They say they can't or it will block them. I HAVE to put it in my 5d account. Why, so I can blow it? Now, I'm a degen gambler. So what happens when they put it in my account? Of course I blow it. This has me very pissed off and safe to say I won't be using 5dimes anymore after this stunt they pulled.
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Originally Posted by jjgold
TERRIBLE.
