Originally Posted by
SBE
I asked them few weeks ago - they " are working on it " :-)
From time to time, they also cancel my winning bets, if they (we all know, most of their bets are seeded by Matchbook) make a mistake ...
But, last year, as I made a huge mistake and lost XX k (placed some odds 1.08 on Cilic - instead of Djokovic, it was "a trap"), they refused to cancel it, told : "you must be carefull" ...
If their employee (on the seeding team) makes a mistake - they will cancel the bet, telling "typing error", or any other "reason" ...
If a customer makes a mistake - "you must be careful, placing your bets" ...