1. 10-09-15 07:21 AM #1
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    Exclusivebet confiscation

    Hello , new to this , googled and found this forum.

    I am facing an issues with oddmatrix client called Exclusivebet.They closed my account and confiscated my winnings of 1.6K EUR claiming suspicious betting.

    I asked them what do they mean by suspicious betting , but they just refuse to answer.I have an idea indeed , i think by suspicious betting they mean that i was placing bets on medium and low leagues.
    Yeah yeah i don't deny it , i was staking 20-70 EUR on shitty leagues (lithuania,latvia,iceland,cyprus etc) !!!

    But what is wrong with making bets on these medium-low leagues ???
    If i bet on big leagues like Primera division,Premier League,Seria A , Bundesliga etc , then i will NEVER NEVER make any profits.
    VALUE is on shitty leagues and that is where profits can be made.

    If they are not happy with the bets i made , then just close the account and give me ALL the money i have on my account.
    The fact that i bet on those leagues , does not give them the rights to confiscate money !!!

    And no , those were not fixed games , i was staking only 20-70 EUROS.Furthermore , i was making something like 15-25 daily bets.

    Any help would be appreciated.
    Last edited by skrap1992; 10-09-15 at 07:27 AM.
    Reply With Quote Reply With Quote
  2. 10-09-15 07:55 AM #2
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Totally agree. If they don't want your business that is fine but pay you out!

    At a guess they will be accusing you of placing the same bets as another account to get past limits. Just a guess.

    Please fill in a complaint form and SBR will try to help you: http://www.sportsbookreview.com/sportsbook-complaint/
    Reply With Quote Reply With Quote
  3. 10-09-15 08:43 AM #3
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    I just filled it , thanks.

    Of course that there might be other people in this world who follow the same strategy : betting only value bets on medium-low leagues.
    So , it is quite sure there might be people who have 20-30% same bets.For example , all value punters play Sialui in Lithuania , or Laos who is a dirty team.
    This fact does not mean that we have connection and give them the right to confiscate money.

    I agree , if more than 70% of the bets are identical , then there is something to be investigated between the users.
    If this is the reason , just tell me who the other people are and go ask neteller/skrill if there is any connection between the people in question.
    Just by saying "suspicious betting" and not giving other proofs , that is a clear theft.
    Last edited by skrap1992; 10-09-15 at 08:46 AM.
    Reply With Quote Reply With Quote
  4. 10-09-15 12:35 PM #4
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Yeah, the vague reasons some books use for "security reasons" does nothing but make people angry and want their questions answered.
    Reply With Quote Reply With Quote
  5. 10-09-15 12:37 PM #5
    ki dice
    ki dice's Avatar Become A Pro!
    Join Date: 10-31-14
    Posts: 1,167
    Betpoints: 8662

    Optional out of how many complaints where a book owes a customer funds,does sbr actually convince the book to pay.just curious.
    Reply With Quote Reply With Quote
  6. 10-09-15 12:38 PM #6
    ki dice
    ki dice's Avatar Become A Pro!
    Join Date: 10-31-14
    Posts: 1,167
    Betpoints: 8662

    5 percent.
    Reply With Quote Reply With Quote
  7. 10-09-15 12:48 PM #7
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    I only see those allocated to me ki dice, which I think is a lot of the tough ones with Asian and eastern euro based books to deal with and more than 50% are settled satisfactorily. I'd guess the percentage is a lot higher for rated books.

    Way less than 5% of complaint cases are posted about on the forum btw.
    Reply With Quote Reply With Quote
  8. 10-09-15 01:31 PM #8
    King23
    King23's Avatar Become A Pro!
    Join Date: 09-24-15
    Posts: 95
    Betpoints: 120

    Quote Originally Posted by skrap1992 View Post
    Hello , new to this , googled and found this forum.

    I am facing an issues with oddmatrix client called Exclusivebet.They closed my account and confiscated my winnings of 1.6K EUR claiming suspicious betting.

    I asked them what do they mean by suspicious betting , but they just refuse to answer.I have an idea indeed , i think by suspicious betting they mean that i was placing bets on medium and low leagues.
    Yeah yeah i don't deny it , i was staking 20-70 EUR on shitty leagues (lithuania,latvia,iceland,cyprus etc) !!!

    But what is wrong with making bets on these medium-low leagues ???
    If i bet on big leagues like Primera division,Premier League,Seria A , Bundesliga etc , then i will NEVER NEVER make any profits.
    VALUE is on shitty leagues and that is where profits can be made.

    If they are not happy with the bets i made , then just close the account and give me ALL the money i have on my account.
    The fact that i bet on those leagues , does not give them the rights to confiscate money !!!

    And no , those were not fixed games , i was staking only 20-70 EUROS.Furthermore , i was making something like 15-25 daily bets.

    Any help would be appreciated.
    Losers that place , with you on that one , " IF YOU DON'T WANT ANYBODY TO BUY IT DON'T SELL IT" maybe they think you have the Sports Almanac from BACK TO THE FUTURE II .. hahahha > SORE LOSERS
    Reply With Quote Reply With Quote
  9. 10-10-15 04:58 AM #9
    thordin86
    thordin86's Avatar Become A Pro!
    Join Date: 11-06-14
    Posts: 137
    Betpoints: 5739

    Some guys i know of had a confiscation from exclusivebet around last year, I believe there was a thread made here somewhere.
    Clear multiaccounting, no bonus involved, but betting over the limit.
    Not even the deposits were returned.
    SBR agent said they never got back to him.
    Reply With Quote Reply With Quote
  10. 10-20-15 03:21 AM #10
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    anything new sbr ?
    Reply With Quote Reply With Quote
  11. 10-20-15 06:01 AM #11
    tommir99
    tommir99's Avatar Become A Pro!
    Join Date: 04-17-13
    Posts: 914
    Betpoints: 9148

    Quote Originally Posted by King23 View Post
    Losers that place , with you on that one , " IF YOU DON'T WANT ANYBODY TO BUY IT DON'T SELL IT" maybe they think you have the Sports Almanac from BACK TO THE FUTURE II .. hahahha > SORE LOSERS
    Exactly. Why do they even offer odds for lower leagues if they don't want anyone to touch them!? Doesn't make sense.
    Reply With Quote Reply With Quote
  12. 10-20-15 06:57 AM #12
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    Quote Originally Posted by tommir99 View Post
    Exactly. Why do they even offer odds for lower leagues if they don't want anyone to touch them!? Doesn't make sense.

    Win-Win situation for them

    If you lose your money , they win.
    If you win , they refund claiming suspicious betting on shitty events.

    Easy.

    Still waiting for SBR and Montenegro regulator...
    Last edited by skrap1992; 10-20-15 at 07:02 AM.
    Reply With Quote Reply With Quote
  13. 10-24-15 01:01 PM #13
    T4TRUTH
    T4TRUTH's Avatar Become A Pro!
    Join Date: 06-25-12
    Posts: 289
    Betpoints: 67

    Quote Originally Posted by skrap1992 View Post
    Win-Win situation for them

    If you lose your money , they win.
    If you win , they refund claiming suspicious betting on shitty events.

    Easy.

    Still waiting for SBR and Montenegro regulator...
    such an operation needs to stomped all over by everyone, not just the poor sob that lost his money.. get it out there and get them out of business, plain and simple..
    What is wrong with people everyone should email every commission possible to help the guy out..
    Oh yeah but wait. so many just into self...

    anyways should be used as an example then...hate to read this nonsense..so wrong wrong of the entire industry to a low it carry on..
    Reply With Quote Reply With Quote
  14. 10-27-15 07:06 AM #14
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    Should i wait for a update/response or am i simply wasting my time SBR ?
    Reply With Quote Reply With Quote
  15. 10-27-15 08:57 AM #15
    rpesi9955
    rpesi9955's Avatar Become A Pro!
    Join Date: 08-08-15
    Posts: 1,536
    Betpoints: 1441

    Waist of time IMO.
    Reply With Quote Reply With Quote
  16. 10-27-15 11:33 AM #16
    thordin86
    thordin86's Avatar Become A Pro!
    Join Date: 11-06-14
    Posts: 137
    Betpoints: 5739

    waste of time here.
    Montenegro regulator should answer but will take them a few weeks to do so.
    Reply With Quote Reply With Quote
  17. 10-27-15 11:58 AM #17
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Quote Originally Posted by skrap1992 View Post
    Should i wait for a update/response or am i simply wasting my time SBR ?
    Shoot an email to help@sportsbookreview.com
    Reply With Quote Reply With Quote
  18. 10-27-15 12:28 PM #18
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    i have already filled a complaint form
    Reply With Quote Reply With Quote
  19. 10-27-15 03:08 PM #19
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Quote Originally Posted by skrap1992 View Post
    i have already filled a complaint form
    You asked for an update. Please email for one as the agent looking after you may not read this thread.
    Reply With Quote Reply With Quote
  20. 10-29-15 01:59 PM #20
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993437

    Exclusivebet's response:

    The client agreed joining on our site that per Terms and Conditions we do reserve the right to close the account at any time, should we suspect any misuse of the platform, or any attempt of fraud and criminal activity as stated at the Section 9: Collusion, Cheating, Fraud and Criminal Activity. We take any reasonable steps to comply with the site rules and avoid suspect activities made through the platform.

    As such, the deposit made by the aforementioned user has been accordingly returned to his account.
    Reply With Quote Reply With Quote
  21. 10-30-15 02:27 AM #21
    Caip34000
    Caip34000's Avatar Become A Pro!
    Join Date: 10-22-15
    Posts: 110
    Betpoints: 36

    That's a joke basically if you win too much they can without giving any reason forfeit your wages this book should be rated as a scam
    Reply With Quote Reply With Quote
  22. 10-30-15 03:49 AM #22
    Goat Milk
    Goat Milk's Avatar SBR PRO
    Join Date: 03-24-10
    Posts: 25,838
    Betpoints: 10176

    Quote Originally Posted by SBR Forum View Post
    Exclusivebet's response:

    The client agreed joining on our site that per Terms and Conditions we do reserve the right to close the account at any time, should we suspect any misuse of the platform, or any attempt of fraud and criminal activity as stated at the Section 9: Collusion, Cheating, Fraud and Criminal Activity. We take any reasonable steps to comply with the site rules and avoid suspect activities made through the platform.

    As such, the deposit made by the aforementioned user has been accordingly returned to his account.
    And specifically what suspect activity did they detect?

    Isn't that why you're here?

    To investigate and find the answers to these questions?

    This is terrible reporting by SBR
    Reply With Quote Reply With Quote
  23. 10-30-15 07:19 AM #23
    Grivas_Digeni
    Mini Horses FTW
    Grivas_Digeni's Avatar Become A Pro!
    Join Date: 05-08-15
    Posts: 5,307
    Betpoints: 23436

    to OP: how old is your account - days, weeks or months? have you previously cashed out from this book? have you had your account properly verified with ID etc? is there a possibility you failed part of their KYC and your wagering has nothing to do with their actions (at least according to them?)
    Reply With Quote Reply With Quote
  24. 10-30-15 11:19 AM #24
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    Exclusivebet's response:

    The client agreed joining on our site that per Terms and Conditions we do reserve the right to close the account at any time, should we suspect any misuse of the platform, or any attempt of fraud and criminal activity as stated at the Section 9: Collusion, Cheating, Fraud and Criminal Activity. We take any reasonable steps to comply with the site rules and avoid suspect activities made through the platform.

    As such, the deposit made by the aforementioned user has been accordingly returned to his account.
    What is is this shiit ?? Of course i have to tick the box "I agree with terms blaaa blaa" in order to get my account created.
    All i have asked them is what do they mean by suspicious betting , but they simply ignore me.

    to OP: how old is your account - days, weeks or months? have you previously cashed out from this book? have you had your account properly verified with ID etc? is there a possibility you failed part of their KYC and your wagering has nothing to do with their actions (at least according to them?)
    My account was something like 1 month and it was not verified previously.
    I dont think there is any KYC issue cause they claim suspicious betting , not KYC or something else.
    Reply With Quote Reply With Quote
  25. 10-30-15 12:01 PM #25
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Books are wary about giving any info that might assist a player they are suspicious of to cheat better next time.

    Not saying I know anything about if this guy cheated or not. Just that almost all books try to keep their detection system and weak points as private as possible.
    Reply With Quote Reply With Quote
  26. 10-30-15 12:14 PM #26
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Quote Originally Posted by skrap1992 View Post

    What is is this shiit ?? Of course i have to tick the box "I agree with terms blaaa blaa" in order to get my account created.
    All i have asked them is what do they mean by suspicious betting , but they simply ignore me.



    My account was something like 1 month and it was not verified previously.
    I dont think there is any KYC issue cause they claim suspicious betting , not KYC or something else.
    You do not have to tick that box and play there unless you chose to do it. Whether the terms suck or not this part is solely your own responsibility.

    We have all joined books without reading all the terms. If we choose to do that we also choose to take the risk the terms will be as we assume. But are outa luck if they aren't when we decide to agree blindly.
    Reply With Quote Reply With Quote
  27. 10-30-15 12:22 PM #27
    skrap1992
    skrap1992's Avatar Become A Pro!
    Join Date: 10-09-15
    Posts: 8
    Betpoints: 222

    All books have those terms , So , we should not play online ???

    Anyways , this is not the point.
    They have just copy pasted their terms , but they don't say what i have exactly did wrong.
    So , any bookies can say whenever they want you are cheater and take your money.
    Reply With Quote Reply With Quote
  28. 10-30-15 12:26 PM #28
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993437

    Quote Originally Posted by Goat Milk View Post
    And specifically what suspect activity did they detect?

    Isn't that why you're here?

    To investigate and find the answers to these questions?

    This is terrible reporting by SBR
    Hi Goat,
    Thanks for your feedback but I'm not sure you read either report. The non-answer given by Exclusivebet was cited, and the book very likely debuts on the blacklist.
    Reply With Quote Reply With Quote
  29. 10-30-15 12:33 PM #29
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,833
    Betpoints: 9318

    Quote Originally Posted by skrap1992 View Post
    All books have those terms , So , we should not play online ???

    Anyways , this is not the point.
    They have just copy pasted their terms , but they don't say what i have exactly did wrong.
    So , any bookies can say whenever they want you are cheater and take your money.
    No of course not. Was just saying we cant absolve ourselves of responsibility by saying 'I had to tick the box'.

    Sounds like SBR is still keeping the pressure on for you though. Don't take me as being negative about your personal claim.
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »