1. 07-04-12 12:02 AM #36
    Hankwins
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    i also got the impression they really do trat people on a differet status scale. I deposited $400 back when *********** was up and did not feel i was treated nice with transfer issues, i was playing the RTG casino too.
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  2. 07-04-12 12:13 AM #37
    Hankwins
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    basically BP needs to learn from betislands. betisands treats people equally. At BP make smuck deposit of a 100 and parlay it into 2k,you're not a priority. post up 2k(no bonus) at BP and they will pay quick as hell. BP will never have rave reviews for this reason. Deposit 100 and you're POS,deposit 2k and your're gold. that is their way of thinking!
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  3. 07-04-12 03:10 AM #38
    ZetaPsi808
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    Kathy is fukking hot

    Kathy call me
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  4. 07-04-12 12:13 PM #39
    King_Suckerman
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    Do Bet phoenix accept UK clients?
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  5. 07-04-12 01:30 PM #40
    Kathy Mora
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    Yes, that's me I work at a sports book because being pretty does not make me stupid, I make good money and I have my own business so I have a good life doing what I like, illegal activities are obviously not of my interest. I rather work hard and have dignity. I came to this forum to interact with you all and find out what your feelings towards BP are so so I can get with the rest of the management team and come up with a better plan to keep our players happy, I didn't come to question what you do for living or why you gamble did I? let's keep it friendly ok? Anyways, I wish you all a happy 4th of July have fun
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  6. 07-04-12 02:22 PM #41
    Kathy Mora
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    Unfortunately, at this time we only accept US and Canadian players.
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  7. 07-04-12 02:25 PM #42
    Kathy Mora
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    Quote Originally Posted by Hankwins View Post
    basically BP needs to learn from betislands. betisands treats people equally. At BP make smuck deposit of a 100 and parlay it into 2k,you're not a priority. post up 2k(no bonus) at BP and they will pay quick as hell. BP will never have rave reviews for this reason. Deposit 100 and you're POS,deposit 2k and your're gold. that is their way of thinking!
    I'm sorry about your experience... What's your user name? I'll look into your account and see who managed your account back then... all players are treated the same way with small deposits or big deposits
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  8. 07-04-12 02:28 PM #43
    Kathy Mora
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    ????
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  9. 07-04-12 02:29 PM #44
    Kathy Mora
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    Quote Originally Posted by ZetaPsi808 View Post
    Kathy is fukking hot

    Kathy call me

    Thanks, I'm married with a 1 1/6 yr old daughter so I'm afraid I can't call you, well I can but not with the same intentions... I'll call you if you open an account with BP and deposit what do you say? I'll be your personal account manager
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  10. 07-04-12 02:31 PM #45
    Kathy Mora
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    Quote Originally Posted by King_Suckerman View Post
    Do Bet phoenix accept UK clients?
    Unfortunately, at this time we only accept US and Canadian players. Are you a casino player? or sportsbook?
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  11. 07-04-12 02:56 PM #46
    dolson
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    The Pheonix/Mania/Skybook family are obviously excellent books, they have paid me for the last 9 yrs and I can't find any payout complaints by anyone.
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  12. 07-04-12 03:59 PM #47
    Kathy Mora
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    Quote Originally Posted by dolson View Post
    The Pheonix/Mania/Skybook family are obviously excellent books, they have paid me for the last 9 yrs and I can't find any payout complaints by anyone.

    !
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  13. 07-04-12 06:45 PM #48
    prop
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    Quote Originally Posted by Kathy Mora View Post
    Unfortunately, at this time we only accept US and Canadian players.
    So who uses Neteller? This is listed as a banking option
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  14. 07-04-12 07:26 PM #49
    Kathy Mora
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    Quote Originally Posted by prop View Post
    So who uses Neteller? This is listed as a banking option
    We still have some players from outside of the US, Neteller is an option for them to cash out their winnings. If you are outside of the US and want to join you might be able to do so but this is a management decision.
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  15. 07-04-12 07:27 PM #50
    betplom
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    Quote Originally Posted by Kathy Mora View Post
    Yes, that's me I work at a sports book because being pretty does not make me stupid, I make good money and I have my own business so I have a good life doing what I like, illegal activities are obviously not of my interest. I rather work hard and have dignity. I came to this forum to interact with you all and find out what your feelings towards BP are so so I can get with the rest of the management team and come up with a better plan to keep our players happy, I didn't come to question what you do for living or why you gamble did I? let's keep it friendly ok? Anyways, I wish you all a happy 4th of July have fun
    No problem pal, we are always a little skeptical when a hot broad comes on here talking nice to the players and making sense.

    You understand.
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  16. 07-04-12 08:09 PM #51
    Kathy Mora
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    Quote Originally Posted by betplom View Post
    No problem pal, we are always a little skeptical when a hot broad comes on here talking nice to the players and making sense.

    You understand.
    I get you! I'm cool
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  17. 07-04-12 08:23 PM #52
    TRE1968
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    i wouldnt play at this book last time it took over month to get paid
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  18. 07-04-12 08:25 PM #53
    Kathy Mora
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    Quote Originally Posted by TRE1968 View Post
    i wouldnt play at this book last time it took over month to get paid
    I'm sorry to hear that, how long ago did this happen? We are processing payouts the same day now and it only takes 24-48 hrs for you to have the money in your pockets.
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  19. 07-04-12 08:41 PM #54
    LVHerbie
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    Quote Originally Posted by Kathy Mora View Post
    Thanks, I'm married with a 1 1/6 yr old daughter so I'm afraid I can't call you, well I can but not with the same intentions... I'll call you if you open an account with BP and deposit what do you say? I'll be your personal account manager
    Damn, I see the thread and picture after I just "talked" on live chat with Ms. Kathy only an hour ago...

    From now on I'll make sure to do my deposits to BP over the phone...

    Quote Originally Posted by Hankwins View Post
    basically BP needs to learn from betislands. betisands treats people equally. At BP make smuck deposit of a 100 and parlay it into 2k,you're not a priority. post up 2k(no bonus) at BP and they will pay quick as hell. BP will never have rave reviews for this reason. Deposit 100 and you're POS,deposit 2k and your're gold. that is their way of thinking!
    I played at the BP group off and on through the years and don't think I ever deposited more than $300-400 and never have been treated badly... My experience has been, strictly in terms of customer service, that they have always been one of the better books to deal with...
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  20. 07-04-12 08:47 PM #55
    Kathy Mora
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  21. 07-04-12 08:53 PM #56
    robmpink
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    Kathy, seems fishy that you have no clue who Richard is.
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  22. 07-04-12 09:09 PM #57
    Kathy Mora
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    Quote Originally Posted by robmpink View Post
    Kathy, seems fishy that you have no clue who Richard is.
    Well, I just asked and he left the company over 10 months I'm not sure why... Whatever happened is in the past and we have great people on board now including myself
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  23. 07-04-12 09:58 PM #58
    BrianLaverty
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    Richard was the best thing going for bp....without him, no reason to play there.
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  24. 07-04-12 09:59 PM #59
    TRE1968
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    year or so ago
    Quote Originally Posted by TRE1968 View Post
    i wouldnt play at this book last time it took over month to get paid
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  25. 07-05-12 10:38 AM #60
    DukeJohn
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    Well it is always nice to have a rep on the forums in case an issue arises. I currently have a pay out request being processed by Bet Mania. Two months ago it took 7 business days to receive one, we shall see what happens this time. It is on the 5th business day now.

    I wish you could do something about my $134K rollover still to go with BetPhoenix though, lol. Started back in September 2009 with a $224K rollover. I have certainly learned my lesson with large deposits and large rollovers, lol...

    Anyway Kathy, it is nice to have you on board and welcome to the SBR forums

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  26. 07-05-12 01:20 PM #61
    Kathy Mora
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    Quote Originally Posted by DukeJohn View Post
    Well it is always nice to have a rep on the forums in case an issue arises. I currently have a pay out request being processed by Bet Mania. Two months ago it took 7 business days to receive one, we shall see what happens this time. It is on the 5th business day now.

    I wish you could do something about my $134K rollover still to go with BetPhoenix though, lol. Started back in September 2009 with a $224K rollover. I have certainly learned my lesson with large deposits and large rollovers, lol...

    Anyway Kathy, it is nice to have you on board and welcome to the SBR forums

    Cheers!! Send me an e-mail kathy @ betphoenix . com I'll follow up on your case
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  27. 07-05-12 01:29 PM #62
    ProfitBettingSov
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    Depositing there either today or tomorrow. Will update in this thread how it goes.
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  28. 07-05-12 03:45 PM #63
    OUTCAST
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    Kathy Mora,

    Are you the aacount manager for Skybook too?
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  29. 07-05-12 04:42 PM #64
    Kathy Mora
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    Quote Originally Posted by OUTCAST View Post
    Kathy Mora,

    Are you the aacount manager for Skybook too?
    Yes, I'm one of the account managers for Skybook too.
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  30. 07-05-12 05:30 PM #65
    BEANTOWNJIM
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    HEY KATHY I WAS AN ACCOUNT HOLDER WHO GOT ROBBED BY RICHARD AND BET PHOENIX YOUR FULL OF SHIT IF YOUR TELLING US YOUR PAYING PLAYERS AND FAST

    I ASKED FOR 3 DIME PAYOUT FROM BET PHOENIX AND WAS TOLD IT WOULD TAKE A MONTH TO PROCESS THE CHECK THEN THEY KEPT MY MONEY IN MY ACCOUNT SO I WOULD LOSE IT BACK.F-CKING MICKEY MOUSE SPORTSBOOK
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  31. 07-05-12 05:42 PM #66
    BrianLaverty
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    Yep... they went downhill fast and steady... Everyone saw the warning signs too.
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  32. 07-05-12 07:12 PM #67
    OUTCAST
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    Quote Originally Posted by BEANTOWNJIM View Post
    HEY KATHY I WAS AN ACCOUNT HOLDER WHO GOT ROBBED BY RICHARD AND BET PHOENIX YOUR FULL OF SHIT IF YOUR TELLING US YOUR PAYING PLAYERS AND FAST

    I ASKED FOR 3 DIME PAYOUT FROM BET PHOENIX AND WAS TOLD IT WOULD TAKE A MONTH TO PROCESS THE CHECK THEN THEY KEPT MY MONEY IN MY ACCOUNT SO I WOULD LOSE IT BACK.F-CKING MICKEY MOUSE SPORTSBOOK
    I thought the max for check payout is $2000????????????
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  33. 07-05-12 07:40 PM #68
    LVHerbie
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    Quote Originally Posted by BEANTOWNJIM View Post
    HEY KATHY I WAS AN ACCOUNT HOLDER WHO GOT ROBBED BY RICHARD AND BET PHOENIX YOUR FULL OF SHIT IF YOUR TELLING US YOUR PAYING PLAYERS AND FAST

    I ASKED FOR 3 DIME PAYOUT FROM BET PHOENIX AND WAS TOLD IT WOULD TAKE A MONTH TO PROCESS THE CHECK THEN THEY KEPT MY MONEY IN MY ACCOUNT SO I WOULD LOSE IT BACK.F-CKING MICKEY MOUSE SPORTSBOOK
    Wow, Richard sounds like quite a magical thug forcing you to gambling away your balance after you already put in a payout request...

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  34. 07-05-12 08:46 PM #69
    robmpink
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    Kathy, are you related to Melvin Mora?
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  35. 07-05-12 09:04 PM #70
    dolson
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    Quote Originally Posted by OUTCAST View Post
    I thought the max for check payout is $2000????????????
    The max check is $2000, I just received four $500 money orders in 5 business days, they paid me quickly.
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