1. 12-23-11 04:16 PM #1
    AL1322
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    wow dsi great service

    playing in one of those freeroll poker tourneys for the hell of it..and after an hr and a half of grinding it out..im down to the final 15 with good chips..then it says site maintenance is shutting down game will resume in 10 minutes....ok so when the game resumes all my chips have been blinded off until i was down to 450 lol...then im out all the sudden....i tell them in chat and they say nothing i can do for u.,.it was a site maintenance issue...i mean cmon really i was in the money at least hook me up with a 5 spot so i can parlay some shyt lol....what a waste of time
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  2. 12-23-11 04:17 PM #2
    frizzelli
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    How the hell is that great service, wouldnt that be horrible service
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  3. 12-23-11 04:20 PM #3
    AL1322
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    lol exactly..i just thought it was funny..they trip over s few dollars like they r going to go out of business..just thought id share
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  4. 12-23-11 06:21 PM #4
    Extra Innings
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    ...
    Last edited by SBR Jonelyn; 03-17-15 at 02:43 PM. Reason: image does not exist
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  5. 12-23-11 06:27 PM #5
    iifold
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    I will get the SBRPosters Union on this shit right away...

    SBRJohn...

    Get on the phone with DSI and get this guy a $30 freeplay ASAP...

    Thanks
    iifold (SBRPosters Union Chairman)
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  6. 12-23-11 10:24 PM #6
    AL1322
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    lol damn right..not really a big deal really..i just thought the whole thing was funny
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  7. 12-23-11 10:29 PM #7
    iifold
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    Did they take care of you Al?
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  8. 12-24-11 12:07 AM #8
    AL1322
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    no the lady in chat said theres nothing they can do..its like wow..ive made deposits there b4 and stuff..i usually just play the poker freerolls on that site now for shyts and gigs..thought i might get some money of of the tourney but once the maintenance started they just took all my chips lol..and then she like i cant do anything if its a freeroll..eas like i mean not a big deal as is only a few bucks..but ive been there for awhile and they just brush u off ya know...had alot of probs with them when making depsosits over the yrs also.....
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  9. 12-24-11 12:10 AM #9
    AL1322
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    i go to do ** and i have to drive a good 20 mins to get to it..and when i do chats like um they gave u ** info lol..so i had to drive back ..thats happend a few times...other random stuff with them...idk its just all funny to me that im trying to to win like $10 or $15 or whatever it was and they act like that,lol..not much i can do i guess..im not to complain anymore to them over a few bucks..just was the principle of they messed up and didnt feel like fixing anything..it happens i guess lol..thx for looking out though
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  10. 12-24-11 12:10 AM #10
    MoneyLineDawg
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    Them not doing anything and just brushing it off, no matter how small it is, really speaks volumes about this book

    Complete BS

    Will never deposit there
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  11. 12-24-11 12:10 AM #11
    AL1322
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    doh they starred my words..well they r the two ways similar to sending money lol
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  12. 12-24-11 12:11 AM #12
    AL1322
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    yes it was very unprofessional..i used to bet hundreds a game with them and for them to trip about a few bucks just blew my mind lol
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  13. 12-24-11 12:16 AM #13
    iifold
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    SBR...

    This guy has been a member for 2 years....

    Make a call, this guy got shafted...

    The amount is not important here...

    Lets take care of this guy, he was grinding for hours...
    Points Awarded:

    Glitch gave iifold 25 SBR Point(s) for this post.
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  14. 12-24-11 08:00 AM #14
    jjgold
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    Al tough break man

    Al your not fukkin with us are you?
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  15. 12-24-11 08:34 AM #15
    DoubleRedDragon
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    Wow. Hate black and white customer service people. Will beware of betDSI but still will probably lay big bets with them... don't see how they could stiff in simple sports betting which is their specialty...
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  16. 12-24-11 08:55 AM #16
    Goat Milk
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    DSI is the worst service out there by a mile.
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  17. 12-24-11 09:38 AM #17
    AL1322
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    no def not messing with u..no reason to make up a story over a few dollars..just thought the story was funny
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  18. 12-24-11 10:13 AM #18
    mtneer1212
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    Fill out a compliant form. Let's get this rolling.
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  19. 12-24-11 10:19 AM #19
    iifold
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    Quote Originally Posted by mtneer1212 View Post
    Fill out a compliant form. Let's get this rolling.
    Al,

    do this...

    let us know what happens...

    The SBRPosters Union is 100% behind you, we will not rest until we get answers...
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  20. 12-24-11 10:24 AM #20
    BetDSI Relations
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    AL1322,

    I will be more than happy to take a look into this item for you. PM me your account number please.

    Thanks and Happy Holidays,

    BetDSI Relations
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: Glitch
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  21. 12-24-11 10:27 AM #21
    iifold
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    Quote Originally Posted by BetDSI Relations View Post
    AL1322,

    I will be more than happy to take a look into this item for you. PM me your account number please.

    Thanks and Happy Holidays,

    BetDSI Relations
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  22. 12-24-11 11:45 AM #22
    AL1322
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    haha..maybe ill get a $5 freeplay,lol..ill take it for the hassle of sitting there for almost 2 hrs lol
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  23. 12-24-11 08:17 PM #23
    AL1322
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    they gave me a $2o freeplay..very cool after all the drama..like i said i wasnt complaining but as bettors,gamblers..all of us r important if we be $100 a game or $3,000 a game we all deserve to be treated right and i appreciate dsi doing that for me
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  24. 12-24-11 09:44 PM #24
    HellSpawn
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    Good to see DSI browses forums to check on their reputation and fix any issues... but seems like a marketing technic...

    But congrats my man!!
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  25. 12-25-11 07:18 AM #25
    mngambler
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    Quote Originally Posted by HellSpawn View Post
    Good to see DSI browses forums to check on their reputation and fix any issues... but seems like a marketing technic...

    But congrats my man!!

    meh I take these threads with a grain of salt...notice how most of these threads are always over something less than $20...spend the least, bitch the most...SBR's review has dsi as a book geared towards pro/higher limit, if you wanna play poker freerolls goto yahoo or msn games, if you wanna bet sports then use the sportsbook imo
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  26. 12-25-11 07:31 AM #26
    Glitch
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    i would hate for people to start abusing this but you can name drop sbr or the fact that youre going to make a post about it and they will attempt to fix almost any problem (if it can reach someone with authority to disseminate freeplays.

    Quote Originally Posted by Goat Milk View Post
    DSI is the worst service out there by a mile.
    bet365's is very bad also.
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  27. 12-25-11 07:55 AM #27
    Cuse0323
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    would be nice if their customer service just didn't suck instead of having to complain to sbr to get what's fair.
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  28. 12-25-11 10:33 AM #28
    losemyloot
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    Quote Originally Posted by Cuse0323 View Post
    would be nice if their customer service just didn't suck instead of having to complain to sbr to get what's fair.
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  29. 12-25-11 11:58 AM #29
    AL1322
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    i posted this bcuz i thought it was funny..i wasnt trying to get anything..i just thought it was a funny story
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  30. 12-25-11 12:03 PM #30
    Sledge187
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    It's hard to have a great Xmas when you got robbed like this.
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  31. 12-25-11 12:08 PM #31
    Louisvillekid1
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    well done sbr,

    always nice to see things like this...

    An SBR thread goes along way...
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