Hi ******.
Thank you for your e-mail.
We would like to inform you we have received your documents, but unfortunately our department does not agree on scanned documents.
Please note that all documents must be legible, complete, color and photographed using a digital camera (scanned copies are not acceptable) You can send them in JPEG to support.fr @ willhill . com
Thank you for your cooperation and remain at your disposal for any additional questions.
Cordially.