1. #1
    tachi
    tachi's Avatar Become A Pro!
    Join Date: 03-25-09
    Posts: 309
    Betpoints: 703

    Betphoenix confiscate funds

    You are now chatting with 'Ace'
    Ace: Hello
    me: Hello,I try to login ,but it's unsuccessful.would you check my account P28xxx
    Ace: Sure please allow me a moment.
    me: ok
    Ace: Your account has been inactivated due to Bulgaria is a restricted country for gaming activity.
    me: i had a balance
    me: 90 USD i think
    Ace: Yes, that is correct your account is showing $94.50
    me: and what is going on now?
    Ace: I recommend you to send an email to management requesting to allow you to continue with this account.
    Ace: You can send it to memberservicesatbetphoenix.com

    My account is closed since 3-4 months.
    They do not answer to my emails.

  2. #2
    shari91
    shari91's Avatar Become A Pro!
    Join Date: 02-23-10
    Posts: 32,661
    Betpoints: 1689

    Hey tachi - If you haven't done so already and would like SBR's assistance, please fill out a Dispute Form and someone will be able to look into it for you.

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