I’ve used bookmaker/bovada/local books exclusively for last couple of years. I got an email recently about a 100% crypto match up to 1000 from betonline which has an A+ rating on this site. I decided to take them
Up on it last night.
I deposited 1000 via btc. Got the match. Haven’t placed a single bet with the site.
Went to log in to bet the nfl game at halftime, it says my password is wrong (same password I use for everything) but I try again, and then click forgot password. Change the password and then it gives me the same message. I do this a 3rd time and then it gives me a “Please contact customer service to access your account” (all of these attempts were from my cell phone)
I call the number, the guy makes me answer all the security questions and then proceeds to say my account has been locked from too many sign in attempts from different devices. I never attempted from more than one device, and never laid a single wager with the site. Very annoyed to stray away from my main 2 and then have something like this come up. I was a little less than friendly to his reply and I’m pretty sure he hung up. I called back and was speaking to another guy who says the security team has to help me but they are closed.
Without getting lumped into any of the hustlers on this site crying for help, I’ve literally only deposited 1,000 and haven’t laid a single wager.
**update just spoke with second person in security team who said I was locked out because I failed attempts on my account and because I only
Put my last initial instead of my entire last name on my account and that I needed to send them a photo ID. I didn’t know this was a big deal if only using bitcoin for deposit and withdraw however I have no issue doing this.
Although I’m a little nervous to even win
Now with this site after speaking to the first guy who immediately jumped to suspending my account. Sending in my photo ID to avoid issue on that front. Has anyone else had issues with them in the past? I see they have a high grade on here and I rarely ever stray to a new online book to avoid issues like this but they have an A+ rating on here (whatever the hell that means)