Need to bounce this off of the forum for feedback. January 1 evening, I was handling my cell phone with making sure some transactions..business..were going smooth. A couple of customers called with issues regarding this, I was in the bathroom and before that sleeping from exhuastion. The business was involving tickets to a sporting event..couple of people had issues getting into said event that night. She has been clear this isn't for her, she has shutdown if u will..and i guess i can understand that somewhat. But, this was a crisis that was not known and thought would happen. She put forth 5 percent effort, and then i thought i was in a psych ward or watching the exorcist. She entered the mental state of whackadoo..crying and repeating I really tried etc..it was something I never have seen before..even when I worked in a psych hospital...is this something that can happen in other ways..we r oth in our 40's....feedback pls