1. 06-22-13 08:45 AM #1
    no1here
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    more ebay help needed

    I shipped two boxes containing religious statues that were damaged in transit by UPS. Items were insured but unsured what to do now. Does she file claim or me and do I refund money now or wait?

    Anything that we should be prepared for as far as UPS wants to settle claim? Buyer has great photos of statues well cracked?
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  2. 06-22-13 02:05 PM #2
    no1here
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    claim had to be initiate by store where sent.

    Question remains do I refund now or wait? I suppose now.
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  3. 06-22-13 10:30 PM #3
    pronk
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    I would refund first and deal with ups later.
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