when you make a deposit the book doesn't need any info. but when you withdraw they need everything under the sun.
I got your payout request but in order to continue, we need some KYC information. What documents do I need to provide?
Proof of ID: A color copy of a valid government issued form of ID(Driver’s License, Passport, State ID or Military ID). This proof must be sent along with a selfie of the owner holding it.
Proof of Address: A copy of a recent utility bill showing your address.
Verification Process (KYC-Know Your Customer)
to maintain the highest level of security, we require all our members to provide us with certain documentation in order to validate their accounts. We are committed to providing a socially responsible platform for recreational gaming. All of our members must be 18 years or age or older and we are bound by our licensing agreement to verify this. We, as a respected online and global company, it is in our interests to guarantee maximum security on all transactions. Our payment processors require that our policies are in line with international banking standards. A proven business relationship with each and every member is mandatory for the protection of all parties. By ensuring that your account details are absolutely correct, the inconvenience of ‘missing payments’ can be avoided. It can take weeks to trace, recall and resend using the correct information. This process also results in additional fees from our processors.