[bigloser]

If you notice ALL books get complaints from time to time even the A+ group.

Absolutely right, and the test of a good book is how they deal wtih the problem.
WSEX Matchbook responded quickly to their wire problems and now seem to have them resolved (dont let me down WSEX)

Unfortunately others do not respond so well

5Dimes will tell you to **** off and take your business elsewhere if you dare raise any issues.

Pinnacle will rely on SBR and all of the Pinnacle can do no wrong posters to blur the issue - Pinnacle is wrong in this instance and should do the right thing.

WSEX just solves the problem

[slowstarter]

Hello - I'm a new member - so please forgive me if I am posting in the wrong place. I have about $6800 with linesmaker.co.uk at present and have been asking for a Neteller payment for several weeks now. Here's a transcript of my chat today. I was wondering if I am alone and if I really should be expecting my money to disappear.

You are now speaking with Joyce of Player Support.
Patient Customer: Hi Joyce
Joyce: Hello Patient Customer. You have reached Player Support. How may I assist you?
Joyce: May I have your username please?
Patient Customer: patient customer
Joyce: There is no withdrawal updates on your account.
Joyce: There is a delay in withdrawals..
Joyce: The accounts department will email you once the withdrawal isprocessed
Patient Customer: You're telling me there is a delay! Do you think I am going to get my money - or should I be writing it off as a bad debt?
Joyce: I'm not sure about these, but you should get your money, but it's delayed
Patient Customer: OK Joyce - is there any way I can get any of the cash sooner rather than later?
Joyce: We can only wait for the accounts department to process the withdrawal
Joyce: They will email you once the withdrawal is processed
Patient Customer: I don't suppose I can contact them direct can I Joyce?
Patient Customer: Need the money to pay some debts!
Joyce: No, we can't even directly contact them.
Joyce: Sorry
Patient Customer: Just one last question Joyce - my withdrawal request was for $ 6000+. We aren't going to get down the road and then I suddenly get told that I can only request $ 500 at a time or something silly like that? In other words my full request will be honoured - just at some future date?
Joyce: It probably won't be full..
Joyce: It'll be $ 2000 a week
Joyce: That's the max withdrawal per week
Patient Customer: Do you think that is fair after a 6 week wait? And why has no-one told me this before when I have asked the same question?
Joyce: I don't know
Joyce: But it's in the terms and conditions..
Joyce: $ 2000 max per week withdrawal
Patient Customer: Is it also in the T&C's that withdrawals take a month from the request - I bet not!
Joyce: There is a delay in withdrawals
Joyce: So I'm sorry
Patient Customer: I'm sure it's not your fault Joyce - just very frustrating that the T&C's only work when it suits Linesmaker and even after a long delay like this - it is obviously unfair on your customers to then impose an arbitrary delay by limiting the weekly amount. If I had known how long the delay would be, I could have been withdrawing $ 1000 per week and still have done better
Patient Customer: But thank you very much for talking to me today. I hope you have a good day
Joyce: I'm so sorry again for the delay.
Joyce: You're welcome

[SBR_John]

Keep us updated slow starter. That $2000 per week max for neteller and a month wait is just bizzare but par for the course. Keep on them.

[apaulius]

SLOWSTARTER i think we are dealign with the same slow pay... its a Futurebet.com site since i just spoke to same support and have the same delays never getting any new information..

Let me know if anything new comes up..

i am waiting on a couple 1000 i broke up into smallr withdrawals for 2.5 months now with no sign of progress..

[BlahBlahBlah]

I'm still living the dream. It's been 5 weeks since I requested a replacement to the Lebanon check. CS says they are still waiting for the stop payment to be complete. What a joke.

You too can live the dream! Just deposit with these crooks and watch your money vanish for ever.

[Philavanh]

Still waiting on the replacement checks myself Blah, not sure why its taking them so long.

[tbettis]

they're getting back to they old self again. with the reg. withdrawals too

[DrunkenLullaby]

Well, Helen Keller finally got my checks from May squared away. I have received all pending withdrawals. As such, I have changed my signature.

[Philavanh]

Just talked to CS from sportsbook.com. The withdrawl request I made back June 4th, haven't seen a dime of it yet. The check that they sent out from Lebanon was Bogus......said that they put a stop on it and afterwards they will put back the money in my account, which means I have to request a withdrawl again and wait a few more months.......worst experience ever with a sportsbook.com.

[apaulius]

anyone ever done an ACH **********?

Are they possible?

[jpot34]

Most of current posters seem to be new to SBR. Looks like there are some people out there with an interest in keeping the thread going.
Most of the veteran posters seem to have been paid.
Or are have they just given up.

Been / getting paid. Slow but sure.

[jpot34]

I wouldn't be surprised if sportsbook.com puts back everyones money in their account and hope that players will lose most of it back to them.............and of course for those that request a withdrawl, they will go have to wait months again........this would be a good strategy.

Believe me, they've been doing that since Feb. of 2007. They know what they're doing! It's all about making money off our $$$$$$!!!!!!!!!!

[jpot34]

Is it better to request a withdrawal by wire or by check?

Check - no question!

[Halifax]

Requested a $2,500 payout (Sports.com) on August 20th ... received the cheque on Monday the 10th ... that's not bad.

But the funny thing is, I still have 13 pending withdrawals that were all submitted prior to August 20th that have not been processed yet.

[numptie]

Still waiting on $1000 from Linesmaker. 3 months. Repeated lies from CS

[BlahBlahBlah]

We haven't been paid in months and these jack asses keep sending me emails offering re-load bonus.

[mnookin1728]

I had one of those un-depositable checks from a lebanon bank and over a month ago I requested a new check. I was told once a stop was put on it that a new check would be issued. I was told last week by CS that the new check was sent by mail and should arrive anyday. Now I got an email yesterday saying the processor is having problems putting a stop on the old check and they are currently working on this but it could take a while. Is anyone else dealing with this problem. At this rate, I should of just waited the 8-10 weeks it would of taken for my bank to collect the funds. Might of been quicker.

[Bill Dozer]

Hello - I'm a new member - so please forgive me if I am posting in the wrong place. I have about $6800 with linesmaker.co.uk at present and have been asking for a Neteller payment for several weeks now. Here's a transcript of my chat today. I was wondering if I am alone and if I really should be expecting my money to disappear.

You are now speaking with Joyce of Player Support.
Patient Customer: Hi Joyce
Joyce: Hello Patient Customer. You have reached Player Support. How may I assist you?
Joyce: May I have your username please?
Patient Customer: patient customer
Joyce: There is no withdrawal updates on your account.
Joyce: There is a delay in withdrawals..
Joyce: The accounts department will email you once the withdrawal isprocessed
Patient Customer: You're telling me there is a delay! Do you think I am going to get my money - or should I be writing it off as a bad debt?
Joyce: I'm not sure about these, but you should get your money, but it's delayed
Patient Customer: OK Joyce - is there any way I can get any of the cash sooner rather than later?
Joyce: We can only wait for the accounts department to process the withdrawal
Joyce: They will email you once the withdrawal is processed
Patient Customer: I don't suppose I can contact them direct can I Joyce?
Patient Customer: Need the money to pay some debts!
Joyce: No, we can't even directly contact them.
Joyce: Sorry
Patient Customer: Just one last question Joyce - my withdrawal request was for $ 6000+. We aren't going to get down the road and then I suddenly get told that I can only request $ 500 at a time or something silly like that? In other words my full request will be honoured - just at some future date?
Joyce: It probably won't be full..
Joyce: It'll be $ 2000 a week
Joyce: That's the max withdrawal per week
Patient Customer: Do you think that is fair after a 6 week wait? And why has no-one told me this before when I have asked the same question?
Joyce: I don't know
Joyce: But it's in the terms and conditions..
Joyce: $ 2000 max per week withdrawal
Patient Customer: Is it also in the T&C's that withdrawals take a month from the request - I bet not!
Joyce: There is a delay in withdrawals
Joyce: So I'm sorry
Patient Customer: I'm sure it's not your fault Joyce - just very frustrating that the T&C's only work when it suits Linesmaker and even after a long delay like this - it is obviously unfair on your customers to then impose an arbitrary delay by limiting the weekly amount. If I had known how long the delay would be, I could have been withdrawing $ 1000 per week and still have done better
Patient Customer: But thank you very much for talking to me today. I hope you have a good day
Joyce: I'm so sorry again for the delay.
Joyce: You're welcome

SlowStarter,

This isn't a Sportsbook.om family book but if you can contact the webmaster on Linesmaker.com via email, you will be talking to the owners of both. Futurebet brands are even worse off.

[joey825]

Sportsbook sent me a letter. Saying they wanted me back and their processor's are in place. They deposited some funds in my account. I haven't played with them since June. I turned the funds into some winnings and requested a small check. Just as a test. I made the check withdrawal on Mon 9/10. They are saying 7-10 business days. We shall see if they are in fact, back. I would not deposit a large sum of funds with these guys. I told cs, my other book has the check i requested in my hands in 2 days. They overnight them. Sportsbook will have to do much better to compete with that. Are they still sending checks via DHL? I will keep you guys posted...Good Luck

[michael777]

yes,at least sometimes i get them by dhl,if not always fedex

[neil45]

Has anyone had any problems with SPORTSBETTING.COM

yes i cashed out at the end of july and have not recieved anything yet. they keep saying different things. i have been withthem for years and they were fine. They now just said that they put a stop payment on the batch of checks sent and are reissuing. i dont know if i can believe them. does anyone know if sportsbetting.com pays out their players

[Philavanh]

I had one of those un-depositable checks from a lebanon bank and over a month ago I requested a new check. I was told once a stop was put on it that a new check would be issued. I was told last week by CS that the new check was sent by mail and should arrive anyday. Now I got an email yesterday saying the processor is having problems putting a stop on the old check and they are currently working on this but it could take a while. Is anyone else dealing with this problem. At this rate, I should of just waited the 8-10 weeks it would of taken for my bank to collect the funds. Might of been quicker.

yeah mnookin, me too. but they told me that they will put the funds back in the account once the stop check goes through, than I have to do a new withdrawl request..........SPORTSBOOK.COM SUCKS!!!!!!!!!!!

[pico]

i think you all will get paid soon, since there are more dumbasses depositing money for the nfl season

[joey825]

Been awhile since I used sportsbook. What are these Lebanon checks I am reading about? When I requested a check withdrawal from these guys last time. The checks would be issued from Las Vegas and delivered via DHL. Still the case? Doesn't sound like they are doing any better. I will wait for my check and blow the funds they deposited in my account and be done with them.....My other book is on the money all the time. I don't get it. Good luck all..

[Mr.350]

Havent played since i received my check in May. I got a bonus for $150 and made $600, i cashed out $300 first then i ended up making another $300. well my withdrawl date was sept 5 and they sent me an email sept 8 saying $300 has gone out. i received a tracking # today and im suppose to be getting $300 via DHL by 3:00 EST, havent received anything yet but when i go on DHL it says its getting shipped from INTERBILL LTD from Florida yesterday. Hope i get it soon. I dont know why they didnt send out both my withdrawls at the same time.

[joey825]

Mr. 350, if you would please. Let me know when that check arrives? Same was done for me, sportsbook made a deposit into my account, wanting me back. I did a check request Sept 10th after turning the deposit into winnings. I also hope I have my check soon. This sportsbook.com scares the crap outta me. LOL...If you guys want a great trustworthy sportsbook, checkout Carib. Awesome cs and they pay fast.

[joey825]

Mr. 350, if you would please. Let me know when that check arrives? Same was done for me, sportsbook made a deposit into my account, wanting me back. I did a check request Sept 10th after turning the deposit into winnings. I also hope I have my check soon. This sportsbook.com scares the crap outta me. LOL...If you guys want a great trustworthy sportsbook, checkout Carib. Awesome cs and they pay fast.

..If anyone decides to join carib. Email me first. Great site to deal with. Thanks

[Mr.350]

well i just called DHL and they said they have not received nothing yet from INTERBILL LTD where my check is coming from. they told me to call that company to see when they are shipping it out, but im on DHL website and it says my packaged was sent out next day yesterday. now this sounds shady!!!

[joey825]

well i just called DHL and they said they have not received nothing yet from INTERBILL LTD where my check is coming from. they told me to call that company to see when they are shipping it out, but im on DHL website and it says my packaged was sent out next day yesterday. now this sounds shady!!!

I am telling ya, this sportsbook.com just isn't worth the aggravation. Nothing goes smoothly. Join Carib...LOL...I hope I get an email soon from sportsbook.com with my tracking number. They will have to do way better than this to get my business back.

[moonmaniac]

I am telling ya, this sportsbook.com just isn't worth the aggravation. Nothing goes smoothly. Join Carib...LOL...I hope I get an email soon from sportsbook.com with my tracking number. They will have to do way better than this to get my business back.

there is no way , that ill put a single deposit to sports.com, they are bunch of thieves and their reps are trained to lie.

ohh yes, im one those lebanon check suckers.

i requested the withdrawal from original check last june, got the check after two months, and its beirut ****ing check, then i tried to deposit it, my bank rejected it in a week, i got my check resent to me, from wells fargo corporate, then i requested a stop on my check , and those ****tards in sports.com, are keep promising and lying to me, that they alreadt sent the check, then a week later, they say its waiting for a stop, almost 5 months now, and i cant see a single dime.

[moonmaniac]

Sportsbook sent me a letter. Saying they wanted me back and their processor's are in place. They deposited some funds in my account. I haven't played with them since June. I turned the funds into some winnings and requested a small check. Just as a test. I made the check withdrawal on Mon 9/10. They are saying 7-10 business days. We shall see if they are in fact, back. I would not deposit a large sum of funds with these guys. I told cs, my other book has the check i requested in my hands in 2 days. They overnight them. Sportsbook will have to do much better to compete with that. Are they still sending checks via DHL? I will keep you guys posted...Good Luck

did they, are they that desperate to have you deposit $$$ , but cant make withdrawl.

**** them sports.com

[moonmaniac]

I am telling ya, this sportsbook.com just isn't worth the aggravation. Nothing goes smoothly. Join Carib...LOL...I hope I get an email soon from sportsbook.com with my tracking number. They will have to do way better than this to get my business back.

i still like to gamble on sports, but no way ill put my money on this thieves sports.com,

ill gladly put a deposit on your carib, if they can do ****ing withdrawals.

it makes no sense to gamble, if you cant have your winnings.

[Philavanh]

I agree..........I'm thinking about starting a new Thread call "Sportsbook.com SUCKS" and have everyone who had bad experiences with them post it there.

[joey825]

i still like to gamble on sports, but no way ill put my money on this thieves sports.com,

ill gladly put a deposit on your carib, if they can do ****ing withdrawals.

it makes no sense to gamble, if you cant have your winnings.

Carib is very legit. I am telling you guys. The customer service reps never lie, they pay prompt. I love them. I have told Carib I have been pushing there website on here. If you guys join, please mention referred by 41486. They are awesome. You guys won't be sorry. I just hate seeing people burned by sportsbook.com..LIKE ME

[michael777]

requested a fed ex check from carib on monday morning,got it yesterday