How come I don't have the option of doing open parlays anymore? I don't see the option of adding open slots
Tom has joined the chat.
Tom: Good afternoon sir
Ash: Hello
Tom: In order to assist you better may I please have your account number?
Ash: xxx
Tom: thank you sir
Tom: Let me take a look
Tom: May I have the website you normally use?
Ash: xxx
Tom: I see the option there sir.
Tom: It says FILL OPEN
Ash: Fill open is only to fill the empty slots of the open parlay. I'm saying that I
can't start an open parlay in the first place
Ash: Usually I go to "Parlay", select a league, and then at the top there would be a box that says "Add ___ slots"
Tom: Oh I see, let me check on that
Ash: thanks
Tom: When was the last time you were able to bet open spots If I may ask.
Tom: Because the profile you have does not offer them.
Ash: uhh what? I just bet one yesterday
Tom: And your account does not show any recent changes...
Tom: really? one moment
Tom: ok, I got it
Tom: The agent called at 10.45 AM pacific today to have those removed from all the accounts
Tom: For more information you need to get in touch with him.
Tom: Maybe you guys can negotiate that part
Ash: LOL
Tom: I do not see any problem
Tom: But it is up to the agent to make such changes
Tom: Yeah, I know
Ash: i guess the problem is that he had it removed because i buried him
Tom: Not sure about that
Tom: sometimes what happens is that players forget to close their open plays and those remain pending the entire football season, lol
Tom: Anyways, I think the best thing for you to do is to get a hold of him and see what is going on.
Ash: i didn't even hit the parlay that i got up to 6th game... it lost. i hedged it and won the hedge. so i'm not sure why he would disable it. the only way to open it back up is by talking to him?
Tom: Yes sir
Tom: That is the only way
Ash: ok, thanks