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  1. 08-12-11 01:35 AM #1
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
    Join Date: 01-13-11
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    Betpoints: 12

    betpoints issue (edited by Shari)

    EDITED BY SHARI: We're experiencing a points issue. IT is aware and is currently working on rectifying the situation.

    It is affecting log in points, trivia pts, the casino and pts involved in transfers. My advice is to just sit back and hold onto your points for the time being until someone announces that the issue has been fixed. I've merged the two big threads into one to make it easier for Admin to see your posts.

    Sorry for the inconvenience everyone and we appreciate your patience.


    47D760 8/12/2011
    2:26 AM Forum Contribution SBR horja1 Loyalty Reward (+12)

    My points history shows I received (+12) points, instead of the +12 points received so far ... () mean something?
    Last edited by shari91; 08-12-11 at 08:58 AM.
    Points Awarded:

    SBR Lou gave horja1 12 SBR Point(s) for this post.
  2. 08-12-11 01:44 AM #2
    Bob Loblaw
    Bob Loblaw's Avatar SBR PRO
    Join Date: 01-07-10
    Posts: 3,500
    Betpoints: 2093

    All you have to do is log in to get your 12. First post doesn't get you anything anymore.
  3. 08-12-11 01:46 AM #3
    horja1
    Grrrrrr
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    Quote Originally Posted by Bob Loblaw View Post
    All you have to do is log in to get your 12. First post doesn't get you anything anymore.
    How do you think I got here today? By logging in 30 mins ago

    ... and I received (+12) points ...
  4. 08-12-11 01:52 AM #4
    nyed1010
    nyed1010's Avatar Become A Pro!
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    yes same here, I completed trivia and those points are also not showing. In the my points log, they are listed in brackets, but are not counted in the points balance. Very strange
    Points Awarded:

    SBR Lou gave nyed1010 137 SBR Point(s) for this post.
  5. 08-12-11 01:55 AM #5
    MCherry281
    MCherry281's Avatar Become A Pro!
    Join Date: 05-09-09
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    I'm missing 62. They show up in my history but I didn't get credit. My balance still stayed at 1.

    8/12/2011
    2:50 AM Completed Round #2 of SBR Trivia SBR MatchbookSucks SBR Trivia (+50)
    1.00
    8/12/2011
    2:49 AM Forum Contribution SBR MatchbookSucks Loyalty Reward (+12)
    1.00
    Points Awarded:

    SBR Lou gave MatchbookSucks 62 SBR Point(s) for this post.
  6. 08-12-11 02:06 AM #6
    vitalyo
    vitalyo's Avatar Become A Pro!
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    sbr trivia Points has never been credited to my account

    I played trivia answered 2 questions right ,cashed out . Got congratulation dude and ty for plying trivia .
    50 points has never been credited to my account
    What happened ???

    GL.
    Points Awarded:

    SBR Lou gave vitalyo 50 SBR Point(s) for this post.
  7. 08-12-11 02:07 AM #7
    Kaabee
    Kaabee's Avatar Become A Pro!
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    Betpoints: 113

    same here, they are shown in my points log but the numbers are in parentheses
    Points Awarded:

    SBR Lou gave Kaabee 125 SBR Point(s) for this post.
  8. 08-12-11 02:19 AM #8
    SprayBoy
    SprayBoy's Avatar Become A Pro!
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    Betpoints: 48

    Can a mod please

    Fix my points for me? Transferred 135 from wallet to sportsbook and they just disappeared - thanks
    Points Awarded:

    SBR Lou gave SprayBoy 135 SBR Point(s) for this post.
  9. 08-12-11 02:20 AM #9
    ACoochy
    Am i serious? Are you serious?
    ACoochy's Avatar Become A Pro!
    Join Date: 08-19-09
    Posts: 13,949
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    Click on the "Live Help" tab in red just atop of the search feature on the right...They should be able to assist you...
    Edit: No hands on deck atm...
  10. 08-12-11 02:23 AM #10
    Iced
    Iced's Avatar Become A Pro!
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    Betpoints: 12

    Same with me. Transferred 63 points to poker and now they disappeared into the abyss.

    I pm'd Shari but apparently she's too busy looking at herself in the mirror or whatever else she does on her mod shift.
  11. 08-12-11 02:24 AM #11
    stikymess
    stikymess's Avatar Become A Pro!
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    Quote Originally Posted by Iced View Post
    Same with me. Transferred 63 points to poker and now they disappeared into the abyss. I pm'd Shari but apparently she's too busy looking at herself in the mirror or whatever else she does on her mod shift.


    Me as well missing points. Thanks.
  12. 08-12-11 02:27 AM #12
    shari91
    shari91's Avatar Become A Pro!
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    Yes Iced, that's exactly what I was doing.

    I've let the Poker team know but you'll need to wait until the morning to get your pts sorted out.
  13. 08-12-11 02:31 AM #13
    shari91
    shari91's Avatar Become A Pro!
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    Hi guys - I've let IT know so this should be sorted out for you soon.
  14. 08-12-11 02:32 AM #14
    jeffdane
    jeffdane's Avatar Become A Pro!
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    here we go again. im missing poker points.
    Points Awarded:

    SBR Lou gave jeffdane 58 SBR Point(s) for this post.
  15. 08-12-11 02:37 AM #15
    shari91
    shari91's Avatar Become A Pro!
    Join Date: 02-23-10
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    IT and the poker team are aware of the problem and are working on it now.
  16. 08-12-11 02:51 AM #16
    Mikail
    Fader of GOY'S
    Mikail's Avatar Become A Pro!
    Join Date: 07-19-09
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    Betpoints: 0

    my points hav vanished.

    transferred points to sbr sportsbook and poof... they have dissapeared. Whats going on here?
  17. 08-12-11 02:54 AM #17
    ACoochy
    Am i serious? Are you serious?
    ACoochy's Avatar Become A Pro!
    Join Date: 08-19-09
    Posts: 13,949
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    IMPORTANT: We're experiencing a points issue at the moment

    Shari has notified IT and they are onto it....Dont need the forum clogged up with same kind of posts so thought id let everyone know here...
  18. 08-12-11 02:59 AM #18
    shari91
    shari91's Avatar Become A Pro!
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    Thanks Coochy. Trying to respond to PMs explaining the same thing. To top it off iinet's connection right now is about as stable as Britney Spears.
  19. 08-12-11 03:03 AM #19
    Call82
    Can´t wait for MLB to start...
    Call82's Avatar Become A Pro!
    Join Date: 05-06-11
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    Betpoints: 6

    I didnt receive my daily points as well...
  20. 08-12-11 03:09 AM #20
    horja1
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    Quote Originally Posted by shari91 View Post
    IT and the poker team are aware of the problem and are working on it now.
    Thank you
  21. 08-12-11 03:15 AM #21
    ACoochy
    Am i serious? Are you serious?
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    Quote Originally Posted by shari91 View Post
    Thanks Coochy. Trying to respond to PMs explaining the same thing. To top it off iinet's connection right now is about as stable as Britney Spears.
    Np champ...Busy time of day 4 local exchange i presume...GL
  22. 08-12-11 03:56 AM #22
    MoreVodkaPlease
    MoreVodkaPlease's Avatar Become A Pro!
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    i didnt get my daily points either... its part of nightly routine to log in here, and blow the 6 points in blackjack. this is messing with my life cycle
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: yisman
    1
  23. 08-12-11 04:00 AM #23
    iceminers26
    iceminers26's Avatar Become A Pro!
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    Don't Transfer Points to Book

    Not working at the moment.


    Making a note now so Lou doesn't think I'm taking a shot at him later when he wakes up.


    62 points
  24. 08-12-11 04:00 AM #24
    aceking
    aceking's Avatar Become A Pro!
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    same here , balance 0 , should be 3741 .


    47DBF4 8/12/2011
    4:57 AM Completed Round #1 of SBR Trivia SBR aceking SBR Trivia (+10)
    0.00

    47DBEB 8/12/2011
    4:53 AM Points transfer from sportsbook. SBR aceking Sportsbook Deposit (+3,719)
    0.00

    47DBCF 8/12/2011
    4:49 AM Forum Contribution SBR aceking Loyalty Reward (+12)
    0.00
  25. 08-12-11 04:01 AM #25
    iceminers26
    iceminers26's Avatar Become A Pro!
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    Betpoints: 0

    And yes Shari after the 37 didn't work so I tried again with 25... that's where the 62 comes from... and yes I"m that dumb to try again
  26. 08-12-11 04:05 AM #26
    iceminers26
    iceminers26's Avatar Become A Pro!
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    Sorry Shari I didn't even see this thread or I wouldn't have made the other thread.


    62 pts here
  27. 08-12-11 04:05 AM #27
    mikejamm
    mikejamm's Avatar SBR PRO
    Join Date: 08-24-09
    Posts: 10,852
    Betpoints: 1524

    Haven't you guys heard? You have to roll over your daily points now! You don't get them until you take some points you have already and roll them over or lose them in the casino and then after you lose or roll over the 12 points you already fuk'in have, then you get the 12 for logging in. Pretty simple concept to follow, unless you don't have some points already in your account, then you're pretty much fuk'ed!
  28. 08-12-11 04:07 AM #28
    sweethook
    sweethook's Avatar SBR PRO
    Join Date: 11-21-07
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    Betpoints: 10488

    lot of funny shit going on now
  29. 08-12-11 04:32 AM #29
    shari91
    shari91's Avatar Become A Pro!
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    still being worked on
  30. 08-12-11 04:50 AM #30
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
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    Quote Originally Posted by mikejamm View Post
    Haven't you guys heard? You have to roll over your daily points now! You don't get them until you take some points you have already and roll them over or lose them in the casino and then after you lose or roll over the 12 points you already fuk'in have, then you get the 12 for logging in. Pretty simple concept to follow, unless you don't have some points already in your account, then you're pretty much fuk'ed!
    That might be the case for my points, but I doubt Aceking's 3700 points missing transfer has anything tot do with your explanation
  31. 08-12-11 04:54 AM #31
    Sawyer
    Sawyer's Avatar Become A Pro!
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    Mods Help! betpoints Disappeared

    I wanted to transfer 1990 points from Sportsbook to my account, it said "we're having technical difficulties at the moment" any my points are gone? When I refreshed the page, I noticed My Points 0. Anyone having this problem?

    Will be glad if mods can help with this issue.
  32. 08-12-11 04:55 AM #32
    shari91
    shari91's Avatar Become A Pro!
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    We're aware of this issue and IT is currently working on it.
  33. 08-12-11 05:00 AM #33
    shari91
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    bump
  34. 08-12-11 05:35 AM #34
    shari91
    shari91's Avatar Become A Pro!
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    for those who haven't seen it yet
  35. 08-12-11 05:38 AM #35
    mwgriffin
    mwgriffin's Avatar Become A Pro!
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    I hope you fix the rigged roulette game, -924.14 on 80 percent losers on even money plays is not fair odds. I want a refund and to know what the payout ratio is. Why have a casino if there is no chance of winning? It frustrates me and makes me want to leave sbr for good - and football season just started.

    ps - the casino help says each spin is has no reflection on the history - no way this is true, i would have came closer to winning 48 percent of the time.
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