Originally posted on 01/27/2014:

Quote Originally Posted by SBR Forum View Post
I haven't read the entire thread but I understand your claim sent in this weekend has been processed. If it's a case of a few past post shots, the non-past posted balance would be honored and likely account closed. Sometimes the theatrics don't help get things resolved any quicker. Honesty goes a long way toward avoiding issues with most shops.
In other words, he will have to go back to live chat, bow to Tony, repent for his sins and maybe Tony will refund his money. Whatever you do, dont type a sob story like BeantownJim did asking to reopen your account or they will post it here for our enjoyment.