Originally posted on 02/08/2009:

His limits were reduced 100%, so his remaining rollover should be reduced 100%, so he should be paid in full. Prorating it in cases where the book unilaterally chooses not to do business with the player is not fair. I realize that prorating has been your solution in the past, but you should reconsider that. It lets books take shots, as Thremp noted. The player would have completed rollover, and the book simply said Uncle before he could finish, which is fine, but then for them to make a claim on his freeplay winnings (*), as though the player did something wrong in not completing rollover, is just silly.

(*) Furthermore, their practice of deducting freeplay amount + freeplay winnings is absolutely, completely beyond ridiculous, and this isn't the first time they've done it. That shit has to stop immediately.