So Shari, I want to just make sure I have this completely straight. Your response to our ask for better thread moderation is to ignore trolls?
Will you ever understand that certain people in this thread (and others) simply live their lives to antagonize others. When people respond to trolls, they're not debating them, they're responding to their PERSONAL ATTACKS!! No action from you basically means that trolls can throw the 'first punch' over and over from thread to thread. And as long as someone attacks a troll back - its okay because its considered debate?
So basically, when certain people are complete antagonists in threads that get huge hits for you, your way of supporting the capper & and your long-term longevity is to politely ask people to self-police the thread for you.
I'd offer -10,000 that you guys lose to Twitter at end of day. Word of mouth is an increasingly powerful thing.