1. 10-21-19 01:29 PM #911
    SBR Genie
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    Quote Originally Posted by Hu$tle View Post
    is donating not an option currently to go pro?
    edit: had to turn off adblock
    Great! Please let us know if you need further assistance.
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  2. 10-21-19 08:54 PM #912
    Hu$tle
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    Went PRO after 5+ years!
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  3. 10-22-19 09:38 AM #913
    SBR Genie
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    Quote Originally Posted by Hu$tle View Post
    Went PRO after 5+ years!
    It's a good choice, Hu$tle. Congrats and enjoy the benefits of a pro!
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  4. 11-09-19 03:01 PM #914
    NBAtanker
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    Is the pizzas etc just for US players and Sportsbook cash only for non US players as I see only Sportsbook cash
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  5. 11-09-19 07:17 PM #915
    spider
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    Quote Originally Posted by NBAtanker View Post
    Is the pizzas etc just for US players and Sportsbook cash only for non US players as I see only Sportsbook cash
    yes, that is correct.
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  6. 11-09-19 11:29 PM #916
    NBAtanker
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    Quote Originally Posted by spider View Post
    yes, that is correct.
    Thanks Spider
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  7. 11-22-19 04:45 AM #917
    XDK
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    Last time I applied sbr pro and took more than 1 months to confirm, now is the same applied more than week ago still nothing
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  8. 11-22-19 01:11 PM #918
    SBR Genie
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    Quote Originally Posted by XDK View Post
    Last time I applied sbr pro and took more than 1 months to confirm, now is the same applied more than week ago still nothing
    Hi XDK, your application is still pending. This may sometimes take more than 2 weeks to verify.
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  9. 11-22-19 07:34 PM #919
    tradeout
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    SBR Genie

    Can you please check on my order (Order ID 41989). It was 'completed' on 11/4/2019. But I never got it credited.
    11/4/2019 3:12:54 PM Complete
    Perhaps it needs to be refunded and I will re-order. Or I simply need to wait.
    Please advice.
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  10. 11-22-19 07:37 PM #920
    tradeout
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    My SBR pro renewal is due in 2 weeks. Cautiously optimistic about it.
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  11. 11-23-19 07:45 AM #921
    SBR Genie
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    Quote Originally Posted by tradeout View Post
    SBR Genie

    Can you please check on my order (Order ID 41989). It was 'completed' on 11/4/2019. But I never got it credited.
    11/4/2019 3:12:54 PM Complete
    Perhaps it needs to be refunded and I will re-order. Or I simply need to wait.
    Please advice.
    I will refer this to the Store, Tradeout.
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  12. 11-27-19 05:06 PM #922
    tradeout
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    Quote Originally Posted by SBR Genie View Post
    I will refer this to the Store, Tradeout.
    Any update, SBR Genie?

    I still haven't been credited after the order was complete almost a month ago. Perhaps it would be reasonable to get 7250 points refund asap so I can at least join the NCAA bowl contest?

    Thanks again for looking in to this.
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  13. 11-28-19 03:44 PM #923
    SBR Genie
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    Quote Originally Posted by tradeout View Post
    Any update, SBR Genie?

    I still haven't been credited after the order was complete almost a month ago. Perhaps it would be reasonable to get 7250 points refund asap so I can at least join the NCAA bowl contest?

    Thanks again for looking in to this.
    I will keep you posted if I have the update Tradeout. Thank you.
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  14. 11-28-19 09:53 PM #924
    danso
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    Hi SBR Genie - like tradeout, I'm also still awaiting for an update on my order for BetCRIS Cash. Please also check in with the SBR Store about this for me. Order #41928. Thanks!
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  15. 12-03-19 06:00 PM #925
    danso
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    Quote Originally Posted by danso View Post
    Hi SBR Genie - like tradeout, I'm also still awaiting for an update on my order for BetCRIS Cash. Please also check in with the SBR Store about this for me. Order #41928. Thanks!
    Bump -
    I contacted BetCRIS and they did not see any transaction from SBR on my behalf yet.
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  16. 12-06-19 08:40 PM #926
    tradeout
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    Quote Originally Posted by tradeout View Post
    SBR Genie

    Can you please check on my order (Order ID 41989). It was 'completed' on 11/4/2019. But I never got it credited.
    11/4/2019 3:12:54 PM Complete
    Perhaps it needs to be refunded and I will re-order. Or I simply need to wait.
    Please advice.
    Dear Diary
    Second month and still nothing, no credit or even refund.

    Customer service is non-existent?
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  17. 12-07-19 07:51 AM #927
    SBR Genie
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    Quote Originally Posted by tradeout View Post
    Dear Diary
    Second month and still nothing, no credit or even refund.

    Customer service is non-existent?
    Sorry for the delay, Tradeout. I will let you know once I have the update.
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  18. 12-08-19 10:48 AM #928
    makaveli66
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    I was SBR Pro several years ago. Is it still 3,000 points to become pro for me? When I became pro before I made the $100 donation so, is it true that now I can pay 3,000 pts for pro status? Also, I can carry up to 3,000 points over to pro status, right? Thank you!
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  19. 12-08-19 11:54 AM #929
    makaveli66
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    Customer service, please, I need answers ASAP!
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  20. 12-08-19 01:58 PM #930
    makaveli66
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    If anyone can help me with these questions it would be greatly appreciated
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  21. 12-08-19 04:07 PM #931
    makaveli66
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    How many points can be carried over to pro status with me?
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  22. 12-09-19 11:15 AM #932
    SBR Genie
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    Quote Originally Posted by makaveli66 View Post
    How many points can be carried over to pro status with me?
    Hi Makaveli,

    Your points will be reset to 3,000 betpoints. That's the maximum points you can carry with you once your pro status apply.
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  23. 12-09-19 02:14 PM #933
    makaveli66
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    Thank you, sbr genie. Also, if my previous pro status expired in December of 2015, I just have to pay 3,000 point fee to reup my status, correct?
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  24. 12-09-19 02:26 PM #934
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    Quote Originally Posted by makaveli66 View Post
    Thank you, sbr genie. Also, if my previous pro status expired in December of 2015, I just have to pay 3,000 point fee to reup my status, correct?
    Yes, Makaveli. As long as you're from the US and have been pro before, you can use the 3000 betpoints for your renewal.
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  25. 12-11-19 04:46 PM #935
    ClippersSux
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    Genie,
    Do the freeplay count toward the betpoints?
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  26. 12-15-19 01:25 PM #936
    kilopro
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    Question about getting credited to the SBR Sportsbook for trivia points. I cashed out trivial points twice this week but don't see them in either the SBR sportsbook or the betpoints wallet. Thank you!!!
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  27. 12-16-19 11:38 AM #937
    NBAtanker
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    To answer both questions above first one no free plays are like free bets not included but you don’t have to use all in one go.

    Secondly I didn’t get my trivia free play added as I seemed to go over 20 seconds a question due to the clock slowing down or something I not 100% sure so you could be in the same boat
    Points Awarded:

    SBR Genie gave NBAtanker 5 Betpoint(s) for this post.

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  28. 12-16-19 01:03 PM #938
    SBR Genie
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    Sorry guys, I missed these questions.
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  29. 12-16-19 05:08 PM #939
    tradeout
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    Quote Originally Posted by tradeout View Post
    Any update, SBR Genie?

    I still haven't been credited after the order was complete almost a month ago. Perhaps it would be reasonable to get 7250 points refund asap so I can at least join the NCAA bowl contest?

    Thanks again for looking in to this.

    It has been 1 and a half month since my order was 'complete' But I still have NOT received the sportsbook credit or even a refund of the points.

    This is not right and has to be addressed.

    SBR Genie?
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  30. 12-16-19 05:11 PM #940
    NBAtanker
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    Quote Originally Posted by tradeout View Post
    It has been 1 and a half month since my order was 'complete' But I still have NOT received the sportsbook credit or even a refund of the points.

    This is not right and has to be addressed.

    SBR Genie?
    I don’t want to here this as I have sportsbook cash complete on Friday and was hoping it will come in the next day or two which book is it with ?
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  31. 12-17-19 11:02 AM #941
    SBR Genie
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    Quote Originally Posted by tradeout View Post
    It has been 1 and a half month since my order was 'complete' But I still have NOT received the sportsbook credit or even a refund of the points.

    This is not right and has to be addressed.

    SBR Genie?
    Hi Tradeout, you're not eligible to use Bookmaker and so the order has been canceled and points have been refunded.
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  32. 12-17-19 06:30 PM #942
    danso
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    Quote Originally Posted by danso View Post
    Hi SBR Genie - like tradeout, I'm also still awaiting for an update on my order for BetCRIS Cash. Please also check in with the SBR Store about this for me. Order #41928. Thanks!
    Hi Genie - can I have an update on my order as well please? Thank you
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  33. 01-08-20 12:41 AM #943
    danso
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    Quote Originally Posted by danso View Post
    Hi Genie - can I have an update on my order as well please? Thank you
    Bump.
    Happy new year. Still haven't received any update yet. Please let me know what's happened to my order! Thanks
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  34. 01-08-20 10:11 PM #944
    Al Masters
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    Not much concern for pros outside of America it seems.

    What could have taken 6 weeks for Genie to tell Tradeout
    hes not eligible to get sportscash out of Bookmaker.

    seems like a lot of aggravation for the above posters.

    Genie as a Canadian can I donate $100 to be pro?

    can I cough up 3K points to become pro as I was once a pro?

    Ive heard yes and no to the above can you confirm one way or the other.
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  35. 01-09-20 10:19 AM #945
    SBR Genie
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    Quote Originally Posted by Al Masters View Post
    Not much concern for pros outside of America it seems.

    What could have taken 6 weeks for Genie to tell Tradeout
    hes not eligible to get sportscash out of Bookmaker.

    seems like a lot of aggravation for the above posters.

    Genie as a Canadian can I donate $100 to be pro?

    can I cough up 3K points to become pro as I was once a pro?

    Ive heard yes and no to the above can you confirm one way or the other.
    Al Masters,

    The $100 donation and the 3000 betpoints for renewals are only an option for the US players.

    International players need to open a new account in one of the sportsbook listed in the pro application form and make a minimum deposit.
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