Originally Posted by
Craig22
20 minutes wait time everytime I try making a withdrawal to "get the rate." Everything else is nice and smooth, but sitting there wasting 20-30 minutes of my life for this. The fact it takes them this long to get in touch with upper management is starting to become concerning imo. They claim they are having "a weak internet connection" etc. Any chance you can contact UM Optional and get an answer on this? I mean it's getting ridiculous that one has to waits 30 minutes for them to check the rate- give me a break.