1. #1
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    Bitcoin Customer Service Approx 2 Weeks Behind..Too Busy

    It is out of control now

    Everyone wants in

  2. #2
    gauchojake
    Have Some Asthma
    gauchojake's Avatar SBR PRO
    Join Date: 09-17-10
    Posts: 33,726
    Betpoints: 13300

    jj make a video calling bitcoin customer service
    Points Awarded:

    DwightShrute gave gauchojake 1 Betpoint(s) for this post.


  3. #3
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    They do not take calls
    All email

  4. #4
    Sam Odom
    Sam Odom's Avatar Become A Pro!
    Join Date: 10-30-05
    Posts: 58,063
    Betpoints: 37

    what is bitcoin's phone # or email ?

  5. #5
    Otters27
    Otters27's Avatar SBR PRO
    Join Date: 07-14-07
    Posts: 30,688
    Betpoints: 434

    Bitcoin is out of control. In India now.

  6. #6
    Sam Odom
    Sam Odom's Avatar Become A Pro!
    Join Date: 10-30-05
    Posts: 58,063
    Betpoints: 37

    They have bitcoins on the computer now



  7. #7
    2ndchance
    2ndchance's Avatar Become A Pro!
    Join Date: 02-14-17
    Posts: 1,056
    Betpoints: 206

    I still love getting those big checks!!Just cashed another one have not had a reason to switch yet.

  8. #8
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    Kracken says too busy to verify account

    3 weeks now

  9. #9
    YoungGambler
    repetition is the father of learning
    YoungGambler's Avatar Become A Pro!
    Join Date: 09-15-14
    Posts: 1,744
    Betpoints: 186

    LUL kraken bad imo use bittrex

  10. #10
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    where is bitrex from?

  11. #11
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,807
    Betpoints: 9233

    3 weeks to verify at Kraken. That's out of control.


    Anyone have any recent experience with the time it's taking to get a new account verified at Gemini, ItBit or Coinbase right now?

  12. #12
    triplecrown333
    triplecrown333's Avatar Become A Pro!
    Join Date: 07-13-14
    Posts: 1,524
    Betpoints: 84

    stick with coinbase if you are just doing bitcoin, bittrex interface sucks, its just a wallet to trade your coins with other coins

  13. #13
    YoungGambler
    repetition is the father of learning
    YoungGambler's Avatar Become A Pro!
    Join Date: 09-15-14
    Posts: 1,744
    Betpoints: 186

    Ya bittrex interface is balls, but the service is great. Also, not sure if u are looking for an exchange site or Wallet site, coin base is what I use.

  14. #14
    Harry N. Lloyd
    Harry N. Lloyd's Avatar Become A Pro!
    Join Date: 03-26-08
    Posts: 4,809
    Betpoints: 12914

    I'm not proud of it, but I can honestly say I don't understand what it is or how it works.

  15. #15
    mdunlap3
    mdunlap3's Avatar Become A Pro!
    Join Date: 02-18-13
    Posts: 1,847
    Betpoints: 4843

    BetDSI > Coinbase > Bank

    Never had an issue, payout available in 2 business days.

  16. #16
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    I thought account gets closed coinbase straight to a book?

  17. #17
    pilebuck13
    pilebuck13's Avatar Become A Pro!
    Join Date: 05-15-15
    Posts: 17,889
    Betpoints: 1717

    Bookmaker 9am yesterday withdrawl bread account 2pm coinbase 201pm sold bank account cash in hand half hour ago. Bread wallet fee for 1000k exchange to coinbase like 3 dollars easy

  18. #18
    gauchojake
    Have Some Asthma
    gauchojake's Avatar SBR PRO
    Join Date: 09-17-10
    Posts: 33,726
    Betpoints: 13300

    jj did you email customercare@bitcoin.com?

  19. #19
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    No I only use support@....

  20. #20
    xKMACKx
    xKMACKx's Avatar Become A Pro!
    Join Date: 11-15-08
    Posts: 1,274
    Betpoints: 8449

    yes taking forever to get my accounts approved

  21. #21
    Otters27
    Otters27's Avatar SBR PRO
    Join Date: 07-14-07
    Posts: 30,688
    Betpoints: 434

    Like that for everyone. Don't make a mistake that requires customer service.

  22. #22
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    How come these companies do not have more workers??

  23. #23
    pilebuck13
    pilebuck13's Avatar Become A Pro!
    Join Date: 05-15-15
    Posts: 17,889
    Betpoints: 1717

    I don't get it I got cash in hand in less then 36 hours

  24. #24
    Otters27
    Otters27's Avatar SBR PRO
    Join Date: 07-14-07
    Posts: 30,688
    Betpoints: 434

    Quote Originally Posted by pilebuck13 View Post
    I don't get it I got cash in hand in less then 36 hours
    Sounds like existing accounts are good. It is all the people signing up for enchange and wallet accounts.

  25. #25
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    Quote Originally Posted by pilebuck13 View Post
    I don't get it I got cash in hand in less then 36 hours
    signing up cockball

  26. #26
    The Giant
    The Giant's Avatar Become A Pro!
    Join Date: 01-21-12
    Posts: 21,480
    Betpoints: 233

    JJ, what company were you trying to sign up with?

    The reason I ask is early this morning I was trying to sign up at Kraken and it kept denying me, I even emailed them and they never responded. I had no idea what was going on. I ended up signing up at Poloniex

  27. #27
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    Kracken

  28. #28
    gauchojake
    Have Some Asthma
    gauchojake's Avatar SBR PRO
    Join Date: 09-17-10
    Posts: 33,726
    Betpoints: 13300

    Karken is taking a long time for signups

  29. #29
    unde0087
    Did we win?
    unde0087's Avatar SBR PRO
    Join Date: 03-27-08
    Posts: 28,147
    Betpoints: 143

    Kraken started up his own bitcoin exchange? good for him

  30. #30
    chico2663
    chico2663's Avatar SBR PRO
    Join Date: 09-02-10
    Posts: 36,915
    Betpoints: 6713

    Quote Originally Posted by Optional View Post
    3 weeks to verify at Kraken. That's out of control.


    Anyone have any recent experience with the time it's taking to get a new account verified at Gemini, ItBit or Coinbase right now?
    took 3 weeks for coinbase to verify. kept telling me that pic didn't look the same as d.l.. In their behalf ; I got bit by a brown recluse. Looked like I yelled white trash at a kkk meeting. I finally had to send them a message. Sold at 1825 . Now I'm investing in lc.
    Points Awarded:

    Optional gave chico2663 10 Betpoint(s) for this post.


  31. #31
    chico2663
    chico2663's Avatar SBR PRO
    Join Date: 09-02-10
    Posts: 36,915
    Betpoints: 6713

    Quote Originally Posted by The Giant View Post
    JJ, what company were you trying to sign up with?

    The reason I ask is early this morning I was trying to sign up at Kraken and it kept denying me, I even emailed them and they never responded. I had no idea what was going on. I ended up signing up at Poloniex
    kracken doesn't like trump supporters.

  32. #32
    nyplayer33
    nyplayer33's Avatar Become A Pro!
    Join Date: 09-27-06
    Posts: 8,305
    Betpoints: 106

    Have money blockchain..can I transfer to local bit coins easy ?? Where do I find address in local.bit coins wallet

  33. #33
    TheMoneyShot
    TheMoneyShot's Avatar Become A Pro!
    Join Date: 02-14-07
    Posts: 28,681
    Betpoints: 23701

    I understand Bitcoin is a convenience but I think several posters here move coins around too many times a week. I balance everything out maybe once a month. Not worth the hassle waiting for that Bitcoin to hit from your book to your wallet... and then moving it again on a weekly basis.

    Bitcoin fluctuates way too much. Not worth the risk.

    Most I ever made from a book to my wallet.... because fluctuation was in my favor... was around $102.00 (I know... crazy lucky)

    Most I ever lost from a book to my wallet because fluctuation wasn't in my favor... around $48.50

    Like I said... don't get banged. Don't get caught in a jam. It will happen eventually.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: Optional

  34. #34
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    I am thinking of just buying bitcoin etf fund on wall street at a brokerage

    Easier low fees

  35. #35
    biggie12
    biggie12's Avatar SBR PRO
    Join Date: 12-30-05
    Posts: 13,471
    Betpoints: 1300

    Kraken really.pissing me off 13 business days now and ot verified.

    Couple days ago they said approx 48~ hours but have not heard anything from them.



    I dont get why they cant handle the volume they are losing tons of business

12 Last
Top