1. #1
    Slanina
    Slanina's Avatar SBR PRO
    Join Date: 01-21-09
    Posts: 3,828
    Betpoints: 5895

    Pizza Hut gift card email

    I tried live help last two days and kept getting "agents are not available at this time". Anyways, I purchased a $40 Pizza Hut card on the 16th. I received an email on the 18th stating my order was upgraded to complete. However, I did not receive the email with the gift card number. I ordered several before and always received that email. I did a search in my mail with the address the gift card comes from and it doesn't show up, but all my previous orders did. So I know it isn't hiding somewhere in junk or trash folders. Can I have it resent?


    Order #28712

  2. #2
    SBRAdmin3
    SBRAdmin3's Avatar Become A Pro!
    Join Date: 01-10-13
    Posts: 541

    Quote Originally Posted by Slanina View Post
    I tried live help last two days and kept getting "agents are not available at this time". Anyways, I purchased a $40 Pizza Hut card on the 16th. I received an email on the 18th stating my order was upgraded to complete. However, I did not receive the email with the gift card number. I ordered several before and always received that email. I did a search in my mail with the address the gift card comes from and it doesn't show up, but all my previous orders did. So I know it isn't hiding somewhere in junk or trash folders. Can I have it resent?


    Order #28712


    It was sent already on your email address slanina
    Last edited by SBRAdmin3; 12-30-14 at 03:45 PM.

  3. #3
    Slanina
    Slanina's Avatar SBR PRO
    Join Date: 01-21-09
    Posts: 3,828
    Betpoints: 5895

    Quote Originally Posted by SBRAdmin3 View Post
    It was sent already on your email address slanina
    Unfortunately, it wasn't. That's the issue. I'll post screenshots if need be. I appreciate the help.

  4. #4
    mpaschal34
    Go Navy.....Beat Army!!!
    mpaschal34's Avatar SBR PRO
    Join Date: 02-04-13
    Posts: 12,049
    Betpoints: 5600

    check your spam....mine have gone there in the past.

  5. #5
    Slanina
    Slanina's Avatar SBR PRO
    Join Date: 01-21-09
    Posts: 3,828
    Betpoints: 5895

    Quote Originally Posted by mpaschal34 View Post
    check your spam....mine have gone there in the past.
    I looked. Nothing there. And all the previous orders arrived in my mailbox. But I was able to talk to live help after my last post. They're resending it. SBR Genie gets an A+.

  6. #6
    mpaschal34
    Go Navy.....Beat Army!!!
    mpaschal34's Avatar SBR PRO
    Join Date: 02-04-13
    Posts: 12,049
    Betpoints: 5600

    Quote Originally Posted by Slanina View Post
    I looked. Nothing there. And all the previous orders arrived in my mailbox. But I was able to talk to live help after my last post. They're resending it. SBR Genie gets an A+.
    good to hear!

  7. #7
    Slanina
    Slanina's Avatar SBR PRO
    Join Date: 01-21-09
    Posts: 3,828
    Betpoints: 5895

    Just an update. I received the email with the gift card about an hour ago. Thank you Genie for helping and getting whoever to resend it.

  8. #8
    SBR Genie
    SBR Genie's Avatar Become A Pro!
    Join Date: 11-20-14
    Posts: 5,459
    Betpoints: 11946

    Quote Originally Posted by Slanina View Post
    Just an update. I received the email with the gift card about an hour ago. Thank you Genie for helping and getting whoever to resend it.
    You're welcome Slanina!

Top