So I don't expect to get my points back, but here's what happened. I had several freeplay points from BTP. I wanted to secure some guaranteed points from it to feed myself with pizzas, so I did the ol' 3-team parlay in 8 combinations. By betting all 8 possible combinations of a 3-team parlay you guarantee that you turn freeplay points into some real points, at the risk of a % of the freeplay. I started betting 300 freeplay pts into each of the 8 possibilities within the 3-team parlay. Midway through it tells me that I can't bet anymore because apparently 1000 is the most you can do total on these kinds of combinations. Even though there is literally no way I could ever know this because there is no warning or statement otherwise. So I'm stuck with points riding on half of a side that I didn't even want to bet -- I only wanted to bet every side and secure getting some of my points back.
Over 6 hours before the games even start I PM both SBR Forum and SBRAdmin3 explaining the above and asking them to please cancel my bets. Obviously didn't get a reply before or since. The half of the bets I was able to make lost. Makes me wonder if they would have replied and canceled afterwards if my side had won.
This just annoys the hell out of me. I find it hard to believe neither are there to respond to my PM for over 6 hours. And again, I have no way of knowing there's a limit on these bets so I get completely screwed without having any way of knowing I wouldn't be able to make the full combination bet I wanted to. Sucks pretty bad, and I don't really see what I was supposed to do differently since I can't magically know it's going to stop me at 1000 pts total. Glad I know now, but that's complete garbage.