Originally Posted by
szk1983
Last Thursday, I ordered $70 cash from 5dimes at the SBR store. I received an email this morning from Sam saying that my order was "completed". A few minutes later, I received an email stating that the order was cancelled, and the points were refunded to me. I went onto the live chat and was told that the reason was as follows;
1) To make this redemption, preexisting account-holders must have joined the sportsbook through a link on the SBR Network
I obviously do not understand the rules. Perhaps someone can help explain them to me. My order was cancelled becuase I don't understand this. Is this saying that since I had a 5dimes account before I placed this order, I'm not eligible? Do I have any way of getting this money through 5dimes, or do I need to specifically open a new account using SBR?
I've made this exact same order in the past, and it's been filled. Nothing has changed on my end since the last order. Please help me, and tell me if there is anything that I can do. Thanks in advance!