1. 09-22-20 01:37 PM #1
    noyb
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    Fonbet payout problem

    I have had an account with Fonbet.com for many years, but didn't use them regularly these last couple of years. In fact, my last bet was in early 2020.

    I tried logging in today and found Fonbet.com to be gone (a whole load of sister sites are still up; Fonbet itself is a huge Russian bookmaker with shops etc).

    Apparently somewhere in February the .com-version was shut down and players had until mid-March to withdraw. I was 100% certain I was never informed of this in any shape or form.

    So, where's my money? I'm used to bookmakers disappearing, I'm not used to a skin disappearing, the company surviving, but nowhere to claim your balance. The sister sites all say I wasn't registered with them, so they won't do anything. I can't be the only one facing this problem. Any suggestions? Thanks!
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  2. 09-23-20 03:58 PM #2
    gamer1990
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    write to them admin@fonbet.com
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  3. 09-23-20 04:51 PM #3
    noyb
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    Website gone, all e-mails bounce. There's nothing there anymore.
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  4. 09-23-20 05:48 PM #4
    lonnie55
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    How about admin@fonbet.ru ?

    or WhatsApp +7 985 580-04-72

    or do they reject your requests due to .com
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  5. 09-24-20 05:35 AM #5
    noyb
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    Yeah, tried several different Fonbet's. They all say they have nothing to do with the .com version (how convenient..).
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  6. 09-24-20 01:12 PM #6
    gamer1990
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    Try writing on admin@fonbet.ru
    Last edited by gamer1990; 09-24-20 at 01:13 PM. Reason: 123
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  7. 09-24-20 01:27 PM #7
    noyb
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    I did. They said (in Russian) they have no connection to .com.
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  8. 09-24-20 03:33 PM #8
    lonnie55
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    When you say you contacted all their sister-sites I assume you also contacted the Cyprus version .com.cy ?

    support_en@fonbet.com.cy
    +357 800 12 008

    How can they say they have nothing to do with fonbet.com when their domain is actually fonbet.com(.cy)?
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  9. 09-24-20 05:15 PM #9
    noyb
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    Yeah I did. And good question. They still said this though. I have no real leverage on them if I'm really the only one having this problem (which is difficult to believe).
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  10. 09-24-20 06:56 PM #10
    lonnie55
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    If you go to an archived version of fonbet.com, it says "Fonbet.com is no longer available - If you have any questions do not hesitate tocontact us via email admin@fonbet.com - If you have any questions, write to us or call 8 (800) 551-2190"

    http://web.archive.org/web/20200720204327/fonbet.com

    This version is from July 20

    Two months later they shut down the email address?

    Here are some more email addresses from the company behind Fonbet: http://fortune-rg.com/

    If that doesn't bring you any further, I would contact IBAS UK, since Fortune Entertainment is a registered operator there: https://www.ibas-uk.com/operators/re...tor-directory/

    Points Awarded:

    Optional gave lonnie55 2 Betpoint(s) for this post.

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  11. 09-25-20 05:25 PM #11
    noyb
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    Thanks a lot Lonnie, great research! It has put me on the right track. Haven't been paid yet, but it's looking better (I'll update if/when I do get paid).
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  12. 10-02-20 09:53 AM #12
    noyb
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    Got paid in full. Thanks for the help, guys!
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  13. 10-02-20 05:02 PM #13
    Optional
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    Quote Originally Posted by noyb View Post
    Thanks a lot Lonnie, great research! It has put me on the right track. Haven't been paid yet, but it's looking better (I'll update if/when I do get paid).
    Quote Originally Posted by noyb View Post
    Got paid in full. Thanks for the help, guys!
    Great news.

    And kudos to Lonnie for the help.
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