[JayMoney24_7]

Update: 5Dimes addresses dispute with facts confirming bets made after game concluded.

________________________

Ok, so I just got done chatting with the infamous Tony. That guy is an idiot. I always see the posts that talk about the guy and his criminal practices and just chalk it up as stories online. It's all true. Yesterday I made a deposit for $1,000. I made a few wagers that won, but were never graded.

After a few hours of waiting for them to grade I contacted the book. They said that the wagers were awaiting manager approval the next day. No problem. Weird as it had never happened before, but whatever because I know everything is as it should be. I wake up this morning at 10am Pacific time. I try to log into my account to see if the wagers are resolved and it says I have been suspended and that I had to live help chat with Tony. Shocking, but again no problem. Clearly this must be a mistake. I start chatting with this dumb guy and he already is getting hostile making threats and calling me a thief. I'm completely in shock, but somehow not surprised based on all the stories I have already read about the guy. My whole state of mind was that I won't be punked by this guy calling himself god and all other types of demeaning references and insults. I tried to ask him what the issue was since I honestly had no clue. The guy never answered me throughout the first conversation. He ended the conversation and I'm not just going to let this guy steal my money so I got on another live chat with him. He kept insisting I confess to something. I'm not carrying a guilty conscious of anything at that point because quite honestly I placed a normal bet is my perspective. Eventually he comes out with it and states that one of the selections I had made was post posted. I live on the West Coast and was working when the bet was placed. Maybe I'm not a sharp because I don't handicap all my games and do extensive research on everything I bet. I bet when I like something. Usually my source for what games are on is the 5d board itself. When I'm away from home my only source of information is the espn app on my phone.

I made a bet on the Bundrage/Hernandez fight that was posted to begin at 10:45pm est. I bought the line for $100 at 4 different prices since it had a limit on it each time. Fighting bets is my strength and it was a good bet in my eyes. I didn't get to watch the event, but when I checked the results when I got home I it had won. Now I'm dealing with this. Tony is labeling me a thief. Claiming he is going to blacklist me at all the books. Implying he is going to kill me. I then told him that if this is where I have betting my money at, then I want a refund of my deposits as it is a scam. If you win money you are a thief. If you lose it is all fine. That is pathetic.

I even offered him to cancel the wagers if there was any fault with them. He refused to resolve the issue and said he is going to keep my money. I am utterly disgusted with this whole situation and honestly feel sick that this book is rated A+ on any review site. Tony is horrible. I never had a problem with a book. I have only been gambling for around 4 months. This is a reality check for me on the type of individuals that operate the industry. SBR I need your help as it seems you guys are the only entity this self titled "god" cares to acknowledge. I have $1000 I just deposited yesterday this guy is trying to steal from me. I am willing to cancel the $1,500+ of winnings this guy is contesting as ill gotten goods. I took a line at work that said the event started at 10:45pm est. My bet was locked in at 10:56pm and it was accepted. I thought it was a postponement that allowed me to make the wager as the line remained up for a good 15-20 minutes after I made my initial wager. According to Tony the event started much earlier than 10:45pm. Why was this line still up? How am I supposed to know which lines are valid or not if I'm not watching the event? I have never googled a start time for an event because this had never happened to me. 5d lines had been pretty accurate up until that point and I had no reason to second guess it. Every time a line had been past the start time, and the game had already started, the site had never let the bet push through before. It usually gave an error message after entering your password. I am outraged by how this whole thing in Tony's eyes is my fault. How about taking some accountability and placing the blame on your staff for leaving a line up that says it started at 10:45pm and Tony claims started much earlier than that. If anything happens at my house, any kind of shooting, any kind of event I swear Tony and 5D will be prosecuted and sued for everything they have.


This whole situation is scummy af. I have a copy of all the wager tickets in question and also the transcripts of the 2 chat sessions I had with this guy. PLEASE HELP! I want to try to resolve my account as I don't want to get my cc's involved. When I lose I own up to it like a man. I have lost over $15,000 of my money on this book in 4months and have never complained. Now I'm considering contesting all deposits if I can't get a fair shake at wagering. That is what the investments were all about, winning money. Cancel the wagers or give me a refund is what I'm asking for at this point. No one consciously tried to get over on your book. Not everyone is a crook you scumbag! Making threats to kill me! It's ridiculous that this guy can get away with this crap.

[ApricotSinner32]

tldr

[ProPicker713]

Good luck 5 dimes is a class A+ book I hope you can get your problems resolved. Never had a problem with them

[JayMoney24_7]

Good luck 5 dimes is a class A+ book I hope you can get your problems resolved. Never had a problem with them

I never had a problem with them either, till today. It was my favorite book so far. I can't believe this all is happening. Tony is the worst. Automatically from the jump he is pessimistic and the fact he hates his job shines through.

[Ted Sheckler]

I noticed they had the Phoenix/Washington up in reduced NBA after the 1st qtr was already played.

Didn't try clicking on it to take the bet. It should be pretty easy to resolve, since you should see the slip on your wagers and you could check to see what time it actually started. Since fights don't always start on the time they are listed in the book and they sometimes leave them up at the same times as they were supposed to start.

Every UFC fight goes to decision tonight, they'll still have Henderson/Thompson listed at 1030 or whatever, but it'll already be 11 and it's still the previous fight. So your bet slip would say wager accepted 11pm for something that was supposed to kick off 30 minutes prior.

Who knows.

[SBR Contests]

Jay you need to send us a sportsbook complaint form and we will review your claim:

http://www.sportsbookreview.com/sportsbook-complaint/

[robmpink]

hitting the bet 3 additional times probably was all he needed to see. No offense, but reading what you wrote gives me the slight lean that you did past post knowing the outcome.

[blacktownjames]

I have dealt with Tony many times and if there is something a flag or something shady good luck.. I had an issue he started out tough and trying to push my buttons to make me attack him but I stated my case and asked him poiletly what was the right thing and we worked it out.. He maybe a Jerk but he is fair if you have a valid case....

[Rangers901]

The fact that 5dimes is rated A+ is an absolute joke.

Any book rated A+ should have great customer service, and I'm not talking about the basic CS agents on Live Chat, I mean when you have a ligitmate problem you should be able to speak with management/the owner and have a civil conversation regarding the dispute.

Many times live chat transcripts have been posted here, and SBR continues to believe that treating people this way is A+ worthy.

Even if the OP did past post, this gives Tony absolutely no right to steal this guys money.

People will come in here and say they've never had a problem, 5dimes pays, etc. but that's all irrelevant. A book that constantly treats customers like this has no right to be labeled an A+ shop.

But, we all know that as long as 5dimes hands SBR a fat cheque, that nothing will change, absolutely nothing.

[bostonboss]

maybe the book should pay attention to the times......we all know they watch exactly when basketballs go through the net (don't go by espn gamecast) so why cant they watch the times the fright goes off? even if the op did know the outcome there is no reason for tony to be threatening anyone...he can just not accept the bets and call it no action....he and his cronies are the worst with customer service (bookmaker a close second)...tony talks big behind the computer....but we all know he is an old 5'4 small dicked man with a horrible beard..guy looks homeless...and prob couldn't fight his way out of a wet paper bag.

[blacktownjames]

True.. All offshore books have their issues with CS..VEGAS Ô

[JayMoney24_7]

hitting the bet 3 additional times probably was all he needed to see. No offense, but reading what you wrote gives me the slight lean that you did past post knowing the outcome.

This is bs. If there was not a limit of $100 each time it would have been one time only. The rule is you can hit the line again if the odds change. Each time they did. People like you are the reason why things like this continue to happen. You automatically take side with the book without even considering that there are honest people in the world. I have no reason to lie about a wager. I have lost a lot. I have won a lot. I have never cashed out. I don't need to lie about a bet. Integrity is all you have in this world, and no amount of money will make me compromise that. Maybe that is beyond your moral ability to comprehend. I will post the transcripts if I have to. I just don't know how to edit out my personal information.

[Ted Sheckler]

Yep, they have max on the games. Soon as line changes, you can hit the max again. I believe it says that in the rules.

Post the wager slip indicating the time the bet was placed.

[bostonboss]

when did the fight start is the question?

[Wulfman14]

pinnacle are fukkin bitches .. tony is a good guy. arrogant and sometimes can be a prick but decent. i dunno i have to read your post more carefully but ive never had a problem with 5dimes . pinnacle are scum bags

[relaaxx]

there is more to this

[LordVodka]

So what happened here? The OP pastposted and 5dimes just took all his money to teach him a lesson?

[JayMoney24_7]

Yep, they have max on the games. Soon as line changes, you can hit the max again. I believe it says that in the rules.

Post the wager slip indicating the time the bet was placed.

photo.jpg

[robmpink]

This is bs. If there was not a limit of $100 each time it would have been one time only. The rule is you can hit the line again if the odds change. Each time they did. People like you are the reason why things like this continue to happen. You automatically take side with the book without even considering that there are honest people in the world. I have no reason to lie about a wager. I have lost a lot. I have won a lot. I have never cashed out. I don't need to lie about a bet. Integrity is all you have in this world, and no amount of money will make me compromise that. Maybe that is beyond your moral ability to comprehend. I will post the transcripts if I have to. I just don't know how to edit out my personal information.

So out of 100 people who may have past posted this bet how many would you say did not knowing the outcome? 0? Maybe they were at work as well. Just telling you what I thought of your story. The added 3 bets didn't help. I'd take my chances with you not being honest vs being actually the honest one who got the shit end of the stick.

Speaking about honesty you could just be a good liar standing up for honesty. My moral ability to comprehend? Yeah, I have a hard time believing every Johnny Honest here. Also, bartering with your winnings to get your deposit back seems a bit odd as well.

[JayMoney24_7]

I don't know if that is legible. It seems small on my computer.

[bostonboss]

im sure there is more to it......but...tony hates when people talk down and give his workers a hard time.....but its ok for him to threaten and be a jackass? I don't think so..glad I don't play there I wouldn't give the guy a nickel...he does not know how to conduct business. I own my own company and would never threaten to kill one of my customers...without the customers tony would be a zero.

[JayMoney24_7]

So out of 100 people who may have past posted this bet how many would you say did you knowing the outcome? 0? Maybe they were at work as well. Just telling you what I thought of your story. The added 3 bets didn't help. I'd take my chances with you not being honest vs being actually the honest one who got the shit end of the stick.

Speaking about honesty you could just be a good liar standing up for honesty. My moral ability to comprehend? Yeah, I have a hard time believing every Johnny Honest here. Also, bartering with your winnings to get your deposit back seems a bit odd as well.

I'm not bartering. I'm just willing to give up any winnings that are indeed not owed to me, whether by technical error or just a glitch or any other reason. My money that came from my pocket is what is important to me. I understand if you're skeptical. Just know that not everyone is the same. I'm not standing up for honesty. I'm standing up for me.

[JayMoney24_7]

file://localhost/Users/JayMoney/Desktop/photo.PNG

[robmpink]

BTW, I can't stand 5 Dimes or Tony. I'm hoping it works out for you. If it wasn't me being non supportive someone else would have shortly after.

[robmpink]

I'm not bartering. I'm just willing to give up any winnings that are indeed not owed to me, whether by technical error or just a glitch or any other reason. My money that came from my pocket is what is important to me. I understand if you're skeptical. Just know that not everyone is the same. I'm not standing up for honesty. I'm standing up for me.

Ok, so you do know I'm not attacking you personally? That is all I had to say. Hopefully you get it resolved or you have SBR help you.

[JayMoney24_7]

F it. I have no choice but to wait this situation out. I'll let SBR try to do whatever they can. If it doesn't get resolved I'll post the chats here. I have no shame or nothing to hide. Only thing is of course I don't want to reveal the password they ask you for when you request a chat.

[JayMoney24_7]

Ok, so you do know I'm not attacking you personally? That is all I had to say. Hopefully you get it resolved or you have SBR help you.

Thanks.

[bostonboss]

you will get your money back.....close your account and never give them another penny....wait til football season is over and join rebate wager.....top notch guys over there....they know how to treat their customers and they pay....im not a shill you can ask anybody who plays there

[robmpink]

F it. I have no choice but to wait this situation out. I'll let SBR try to do whatever they can. If it doesn't get resolved I'll post the chats here. I have no shame or nothing to hide. Only thing is of course I don't want to reveal the password they ask you for when you request a chat.

The chats would be entertaining. I don't think it would really surprise people. Maybe just disgust them a bit more with this guy. Possibly may deter some people from making a deposit. Heck. if they can't do anything who cares about the password since your account is closed or if not you wouldn't deposit there anyway.

[robmpink]

Thinking more of what Boston said along the lines of you getting your deposit back. I think SBR classified such behavior of just taking the complete deposit as rogue activity. Should be interesting considering the A+ grade.

[bostonboss]

the problem here is 5 dimes is a big monetary contributor to sbr....im sure sbr will side with tony....justin7 was the only fair guy here..and now hes gone...

[bostonboss]

tony cant keep this guys money....guy should get initial deposit back and any wins added or losses subtracted prior to the fight bet.

[capone1899]

5dimes is a great book. Never had a single issue with them. I bet a lot of live lines and they are always first post the lines at commercial breaks. Tony just doesn't like cheats

A+ book

[bostonboss]

and if the line changed 3 times after the fight started I assume others made wagers...were the losers graded as losers? were the other winners threatened???

[capone1899]

Even if the OP did past post, this gives Tony absolutely no right to steal this guys money.

Why not, he was trying to steal money from them?