EasyStreetSports.com theft, deception and TheRX whitewashing On March 22, 2011 SBR concluded that EasyStreet Sports owed the player his casino winnings of $46,000. Prior to that decision, EasyStreet repeatedly misrepresented facts or omitted relevant information in an attempt to make its theft of player funds appear as a reasonable action against an alleged cheater. Much of this did not become apparent until after SBR rendered its decision. Here are some examples: Easy Street stated that the player played 5848 hands in 326 minutes, and suggested that only a robot could play with perfect strategy at that speed for that length of time. Based on Easy Street’s statement, much of the public discussion addressed the feasibility of playing for 5.5 hours consecutively at a high rate of speed with no mistakes. When portions of the play log were finally shared, some of Easy Street’s claims were refuted by their own evidence. The logs showed that play occurred from 9:03 a.m. to 5:57 p.m., or for eight hours and 54 minutes. Easy Street omitted that there were over three hours of breaks in that one “session”. Easy Street never shared the actual hand play, which could show whether the player used perfect strategy for the entire session. Later discussion at TheRX strongly suggests that East Street did not review all the hand play (or possibly any of it) before stating that the player used perfect strategy. Easy Street said “there was no pause after the 2nd and 3rd royals, hands after the royals were even played at a speed of 2 seconds per hand.” The game logs showed that he played one additional hand after the second royal and two more hands after the third royal. In both cases, he kept playing until he lost a hand. The game logs produced a week later refuted the two second speed per hand; the first royal had a delay of 5.5 seconds, and the second royal had a delay of 3.8 seconds. Easy Street stated the player did not know what cards he was dealt in the royals. The player was asked about his cards on March 10th, nine days after hitting his last royal. The player states that he did not remember his cards, and answered sarcastically that “they were dealt to me”. He further states that anyone listening to a tape of the conversation can tell he was being sarcastic. Under this scenario, Easy Street’s omission of details surrounding the conversation is misleading. Before Easy Street requested help from TheRx.com, it made misrepresentations on the length of the player’s sessions, the speed of his session, and his reaction to royals. It omitted relevant information on discussions. When parties are attempting to resolve a dispute, they have a duty to correct statements made if they later find out something they earlier said was false. Easy Street never did this during its discussions with SBR, nor did they do this during the cover-up at TheRx.com. Given that Easy Street made misrepresentations on every single basis for concluding bot play, and they never acknowledged these misrepresentations, SBR can only conclude that these were not made by accident. Once SBR ruled against Easy Street, the sportsbook withdrew from discussions, and requested that TheRx.com mediate/arbitrate the dispute. This began a whole new chapter of lies and misrepresentations. The player asked TheRx “for help” on March 13, 2011. TheRX initially told the player:
Date: Tue, 22 Mar 2011 07:58:35 -0700 From: mj@martyjensen.com To: coryxxxx@msn.com; person19481950@yahoo.com Subject: Fwd: Re: Player pa1032 at easystreetsports.com Dispute. Despite Cory never asking TheRx.com for mediation or arbitration, Easy Street designated TheRX as a neutral arbitrator. However, none of Cory’s posts were permitted to go into any discussions. Once TheRX began assisting the player, it posted a series of smears, misstatements and unproven accusations in an attempt to sway public opinion against the player. It began its attack on his character on March 24, 2011: “Upon investigation we discovered he is connected directly to 34 different accounts all closed for fraudulent activity spread among 21 offshore books. There are possibly more but our investigation felt these were sufficient to show what type of player Cory1111 is. Many of you complain about the amount of documentation that books require now when you ask for withdrawals. Players like Cory1111 are part of why that is necessary.” This claim was never proven, despite Cory’s denial. The statement, even if proven true, had no bearing on the dispute. Its sole purpose was to begin the spin-doctoring to support many irrational conclusions to come. On March 24, 2011, TheRx made demands of the player: 1. Take a polygraph test in Costa Rica to prove his innocence, and “proceed to the offices of DGS for the video poker demonstration. You will be asked to come relatively close to the approximately 18 hands of perfect strategy on a 5 card draw video poker game per minute for a little more than five hours.” Despite Easy Street’s failure to offer any credible evidence of bot usage, TheRx was requiring the player to “prove his innocence”. This demand – that the player duplicate a 5+ hour session of speedy play misstated the player’s duration in the same way that EasyStreet Sports misstated it. On March 25, 2011, TheRx stated: “The investigation took went in two directions the first and most important was the actual play as indicated by the hand history, which I am hoping to post on this forum today but am waiting for the software company that designed the game to furnish the history to both EZ St and myself. Remember all Ez St can do is pull up a computer screen of the play sequence of any particular player's session and view it but to obtain a printable copy of the hand history they have to request it from the software company that designed the game to furnish it to them. That is in process as I type this, both EZ St and myself (along with SBR who I agreed to send a copy of the document to as soon as it is available to me) are waiting on. When I have it you will get have it, assuming it is postable. I will post it like a cut and paste if not then I will post a link that will take you to the document so the history is transparent and posters can draw their own conclusions.” This suggests that East Street did not already have hand play. How could Easy Street earlier claim that Cory was using perfect play? Cory denied this claim, and it was core to the dispute. If Cory could play 21,000+ hands perfectly, that would strongly suggest he used a bot. Easy Street never allowed other people to view the hand play, so the claim of “perfect play” could not be substantiated or refuted. Easy Street promised to produce these logs to both SBR and TheRx, but failed to do so. On March 26, 2011, The Rx took a new tact. It would misuse mathematics to confuse people, and infer that Cory was manipulating software. Cory hit three royal flushes in the 21,815 hands he played at Easy Street. Rather than look at all of his hands, TheRx excluded all days where the player did not hit a royal. By starting the hand log on his first royal, and closing the session after his last royal, TheRx stated that “Cory1111 defied all odds and hit three royals in the already mentioned 8862 hands.” There was no mention that TheRx was manipulating the numbers by excluding losing sessions. To further cloud the issue, TheRX included two more Royals at another sportsbook over an alleged 4000 hands (this claim was never proven). It concluded that “That comes to a combined 5 Royals in slightly less than 13,000 hands.” On March 27, 2011, TheRx continues to add spin via fuzzy math: “The frequency of all three royals which were hit in approximately 8000 hands. A natural 120,000 to 1 against shot.” This statement once again confuses readers, and misstates the facts. On March 28, TheRx fabricated another false claim against Cory. It stated “For maybe the 4th time in this thread the first two royals at another book were hit in approximately 4000 total hands at a very high rate of hands per minute. Repeat two royals in 4000 hands for $26000 total between them that was paid promptly only to have the deposit charged back after he received the $26K by Cory1111. This is the kind of player you guys are taking the side of.” SBR was involved in this investigation. The player did not do a charge back after getting paid; TheRX’s slandering of the player on this charge is provably false. When the game logs (which did not include hand play, but only hand results, timing and win/loss amounts) were posted at TheRx on March 27th, 2011, many posters noticed inconsistencies with claims made by Easy Street Sports and TheRx. According to poster Reagan, the gaps in the hands were varying: 600 hands with 2 second gap 2791 hands with 3 second gap 759 hands with 4 second gap 65 hands with 5 second gap 59 hands with 6 second gap The last piece of TheRx’s fraud was posted on April 5, 2011. TheRx concluded that Easy Street should not pay the player. To support this, an “expert’s opinion” was posted: My Background: 6 years as a Gaming Engineer and Software architect in the US. Projects include Wynn, Encore, Caesars Palace, Native Games America and IGT/Acres platform support. Research and Conclusion: Based on my independent research into the issue I have come to the following conclusions. 1) A human did not play the 8762 hands of video poker that were examined. This conclusion is based on the fact that the "player" played an avg. of 17.6 hands of video poker per minute for 499 minutes without a single error. This is a statistical impossibility. 2) It's been stated that perhaps the auto-play feature was in use at the time and that the "player" was simply using the auto play feature to achieve his abnormally high rate of perfect play. This feature was verified to NOT be enabled and consequently unless the player somehow breached the platform security (nothing suggests this occurred), toggled the feature on, set a more advanced strategy than is currently available to that feature, toggled the feature off, and then wiped the logs; this as well is very unlikely. 3) The "player" had no apparent reaction to hitting the 3 royals (in fact playing straight through the royals at a continued rate of ~3 seconds per hand) and was unable to accurately answer whether he was dealt a royal (as he stated) or that he held 2 cards and then received a royal (which he did). 4) The odds of a player hitting a single royal flush is roughly 1 in 40,000. The odds of a dealt royal flush (the player stated he received a dealt royal flush) is 1 in 649,740. The odds of hitting 3 royal flushes in 8762 hands of poker is statistically impossible. In fact in all of the years I've been in gaming I've NEVER seen that happen (and I've reviewed millions of hands of poker). 5) Load tests on the system show an average screen draw time of approx 1.3 seconds, this leaves only 1.7 seconds for the "player" to recognize all of the cards on screen, compute optimal strategy, physically issue whatever action he wanted, and the system to receive that action and begin a new hand. While possible (though incredibly unlikely), it's even less likely that the "player" could keep the rate of play up with no discernible alteration in strategy, timing, etc for 136 minutes (which was the longest non interrupted play period). 6) Based on my review of the play logs, research of the EasyStreet system, and discussions with other industry professionals; it is my professional opinion that the player used a bot or some other form of machine augmented assistance to play the hands at a rate fast enough to attempt to overwhelm the RNG and provide favorable odds to the "player".
Point by point: Why would an expert only report anonymously? 1. The report concludes that the player played 8762 hands perfectly at a rate of speed of 17.6 hands per minute. Did he even look at the hand play? How was he able to review the hand play logs, when no one else has them? 2. Who cares about auto-play? The player never claimed he used auto-play. The player did state that there was auto-hold (where the program automatically holds cards if you have a paying hand, like 2 Jacks) and fast-deal. 3. Did you review the play logs? From the logs on TheRx.com, you can see the delays are 5.5 and 3.8 seconds respectively. After one or two hands, the player stopped playing (when he had a losing hand). When you concluded that the player could not tell you what cards he had to the royal, did you know this was 10 days after the royal? 4. Why are you posting the odds of getting a Royal drawing any cards? This has nothing to do with the dispute, and only confuses people with big numbers. The odds of hitting 3 royal flushes in 8762 hands are about 1 in 710 (according to Michael Shackleford, a.k.a. “The Wizard of Odds”). Why are you calling this “statistically impossible”? Why are you only using 8762 hands, instead of the full 21,815 hands that were played at Easy Street? If this were a 1 in 7 occurrence, is that also “statistically impossible”? 5. If a player plays 17.6 hands a minute, he would have just over 3.4 seconds per hand. How do you conclude that 1.3 + 1.7 = 3.4? 6. You accuse the player of “overwhelming the RNG to provide odds favorable to the player”. During the SBR’s investigation, Easy Street admitted that DGS reviewed the play logs, and found no evidence of software manipulation or cheating. Do you have any basis for reaching a conclusion different than the Casino designers? How does one “overwhelm” an RNG? There are other curious things about the report. No licensed engineer would ever call a 1 in 710 event “statistically impossible”. No engineer would ever conclude that 1.3 + 1.7 is 3.4. Nearly every premise of his report is based on misinformation that has already been disproven. There is no name attached to the report, because no engineer is so incompetent that he would make these conclusions if he actually looked at the facts. This leaves one of two possibilities: 1. The Rx told the engineer to assume many “facts” that it knew were false, or 2. TheRx simply fabricated the report. In either case, TheRx is attempting to defraud the public with more misinformation. Books that steal from players pose a risk to the player’s money. Books that lie, mislead and distort the facts to hide the truth after stealing to justify the theft pose an even greater risk. Due to Easy Street Sports’ bad faith during negotiations – constantly misleading, omitting and outright lying, and their complicity with TheRX whitewashing, this book deserves an additional downgrade to “D”.