1. 06-28-18 08:31 AM #1
    oilcountry99
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    SBR contact regarding BETPOINT ISSUES

    Edit by SBR: Hi Oilcountry,

    You are not eligible to redeem store cash from Pinnacle as your account was not created through the promotional link. This was the cause of the delay. Your points have been refunded.

    ----


    Still waiting on money to be put into my account....totally ridiculous.
    Last edited by SBR Forum; 07-10-18 at 02:29 PM. Reason: added reply
  2. 06-28-18 08:35 AM #2
    SBR Genie
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    Quote Originally Posted by oilcountry99 View Post
    Still waiting on money to be put into my account....totally ridiculous.
    Oil,

    Are you referring to your order Id #: 38368?
  3. 06-28-18 08:58 AM #3
    oilcountry99
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    Yes
  4. 06-28-18 10:46 AM #4
    SBR Genie
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    Quote Originally Posted by oilcountry99 View Post
    Yes
    I'll refer this matter to the store department to give us an update, Oil. I'll keep you posted.
  5. 06-28-18 11:16 AM #5
    oilcountry99
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    Thank you
  6. 06-30-18 08:00 AM #6
    oilcountry99
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    Any updates Genie?
  7. 06-30-18 11:42 AM #7
    SBR Drew
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    Oil...we are processing this order. At times these take longer than expected. You will have this soon. We thank you for your patience.
  8. 07-01-18 06:02 AM #8
    oilcountry99
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    Why does it take so long? Seems a little ridiculous to say the least.
  9. 07-05-18 06:52 AM #9
    oilcountry99
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    all I hear is crickets....and see no deposit yet
  10. 07-05-18 10:48 AM #10
    SBR Drew
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    Hoping to resolve this today....will post back here soon. Thanks for your patience.
  11. 07-05-18 11:24 AM #11
    oilcountry99
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    I'll be waiting.....
  12. 07-09-18 10:13 AM #12
    oilcountry99
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    Still waiting........
  13. 07-10-18 08:54 AM #13
    oilcountry99
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    Still waiting........

    What is the reasoning for the delay? What is the sportsbook telling you?
  14. 07-10-18 10:30 AM #14
    oilcountry99
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    SBR Drew.....

    Can you just credit the 1500 bet points back to my SBR account?
  15. 07-10-18 02:28 PM #15
    SBR Forum
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    Hi Oilcountry,

    You are not eligible to redeem store cash from Pinnacle as your account was not created through the promotional link. This was the cause of the delay. Your points have been refunded.
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