1. #1
    ronald
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    Join Date: 10-31-05
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    Is there a DELAY in processing PRO applications?

    Sent money to renew PRO status over two weeks ago. Is someone on vacation?

    Thanks.

  2. #2
    SBR Tracy
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    Join Date: 08-15-17
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    Quote Originally Posted by ronald View Post
    Sent money to renew PRO status over two weeks ago. Is someone on vacation?

    Thanks.
    Hi Ronald,

    Have you submitted your pro application form? That's usually a cause of delay so if you haven't then please send us the soonest so we can process it. However if you already submitted the application, no worries I'll refer this to the person handling this matter.

    Thank you.

  3. #3
    jjgold
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    Join Date: 07-20-05
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    There's been some transition at the department and some new trainees are learning the new system that we just put in

    Bear with us

  4. #4
    MickeyMan
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    This may be a hate crime Ronald because you suck rooster

  5. #5
    SBR Forum
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    Join Date: 12-02-06
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    Edit: Hi Ronald,

    Our records show your Pro application was declined because accounting did not see the Skrill credit under the email address you supplied. We've matched up the transfer with the PM you sent and have manually applied your SBR Pro status now.

  6. #6
    Sam Odom
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    sent to JJ in Fraud Dept

  7. #7
    kaliboyz
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    Join Date: 10-30-09
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    My application was completed in 10mins after my donation. Good job SBR.

  8. #8
    ronald
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    Quote Originally Posted by SBR Forum View Post
    Edit: Hi Ronald,

    Our records show your Pro application was declined because accounting did not see the Skrill credit under the email address you supplied. We've matched up the transfer with the PM you sent and have manually applied your SBR Pro status now.
    Much appreciated. Thank you.

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