Originally Posted by
RemRoos
Okay SBR, thanks for the reply.
Do you think -350 or -240 is such a huge difference that it allows a cancellation without any notice?
I logged out a couple of minutes after placing the bets to watch the game, and did not receive any email or notice about the cancellation. If they cancelled it 3 minutes after my placement I must have just missed it, but I find it rediculous to void a wager for such a relatively small odds difference. After all we are talking about just a couple % here.
It's not like they revesed odds (like giving +240 instead of -240) or a mistype (like giving +1000 instead of +100), it's just that their system apparently didn't update the odds they wanted.
There was nothing in the pitch going on where I "took advantage" of a situation where I had a clear advantage. They apparently just offered a bit more value in their odds than they intended to.
It surprises me that when accounts are hacked and ten thousands of USD stolen, Betonline just reimburse customers without much hassle (at least that's what I heard), and then for 2 bets totalling around 1700 USD they are being so childish here.
I would be happy if they can settle the bets at -350 odds instead. I would take that. Then at least I have some of my winnings back.
Do you think you can suggest this to Betonline please?