[thebookman23]

I made a couple wagers on a live table tennis match. It was in the first set of the match. I won the wagers, $2500 in total, and then over 12 hours later the funds were taken from my account and they said the wagers were pastposted.

Gave me no explanation, nothing.

This is the second time they’ve done this to me. Baseball last year for over $7500.

Management is God awful, they don’t do anything to support their players. It’s a dying book who I think is in big trouble financially.

What can I do to get my money?

[Optional]

What were the bets and for how much?

[thebookman23]

5 bets at $500 each on Viktor Rakhmanovskii at -114

[Optional]

Check your PM inbox

[thebookman23]

Thanks, just replied

[thebookman23]

Tried reaching out to Eli in management and now he is dodging me. Have been told he’s busy all day, then just got told he wasn’t on the schedule working today. lol they’re liars, they’re desperate

[thebookman23]

Was told I can wait on hold but a supervisor or management isn’t going to take my chat. So basically they steal $2500 and then won’t address it.

SCUMBAGS!!!

[eddycash]

I'm gonna quit bookmaker now thanks for posting this.

[thebookman23]

Reach out to customer service last night and ask for a manager or supervisor. They tell me nobody is available to take my chat. I say that I will wait on hold until one becomes available. I then get told by their agent that I can wait on hold as long as I want, nobody is going to come and take my chat.

how unprofessional and shitty of a service can you provide? Absolutely embarrassing on the part of Bookmaker

[infotimbo]

were the odds offered in line with what was on offer elsewhere, or indeed incorrect/based on the wrong score?

[bruloc]

5 max bets and the line didn't move?

[thebookman23]

The line at the time of the bet was -113. Each time I wagered, it reflected updated odds but when the wagers were accepted each one showed -113.

this is a normal wager for me, I wager $2000-3000 a match and will go up to $5000. So nothing was out of the norm there.

if the line wasn’t updating when accepting the wagers, that’s on their end and their technology. Not on me.

[wombat]

That is laughable if you think Bookmaker is in trouble financially due to your table tennis bets.

[thebookman23]

I’m saying in general you stupid fucckk! Not because of my bets.

[wombat]

I was being facetious you idiot. You are a retard if you think bookmaker is in financial trouble. You’re talking about one of the biggest sportsbooks that’s been in business for over 25 years.

I’ve requested two withdrawals this week for over 30k and was paid within 15 minutes in my wallet with no questions asked….. yep they surely are in financial trouble lol.

[thebookman23]

They definitely aren’t doing anywhere close to what they used to do in business… they’re losing millions of dollars and customers are dropping daily. That would be the definition of struggling you liberal fuccck

[KS1986]

They definitely aren’t doing anywhere close to what they used to do in business… they’re losing millions of dollars and customers are dropping daily. That would be the definition of struggling you liberal fuccck

You've seen their current balance sheet, income statement and customer acquisition/retention numbers? Or is this just your belief? AFAIK they are still top 2 in the offshore world, but if you have some insider info this would be very interesting and obviously my opinion would change.

[wombat]

They definitely aren’t doing anywhere close to what they used to do in business… they’re losing millions of dollars and customers are dropping daily. That would be the definition of struggling you liberal fuccck

I am not a liberal, far from it you idiot lol.

None of the offshore books have done the same business now with legalization however bookmaker is still top three of the major offshore books. Who cares if they are not doing the same business, they are still paying out like clockwork which is all that should matter.

[Optional]

I sent a message about your claim to an old contact as promised.

I'm not sure this thread is going to help you get a sympathetic hearing though.

[5918mike]

They definitely aren’t doing anywhere close to what they used to do in business… they’re losing millions of dollars and customers are dropping daily. That would be the definition of struggling you liberal fuccck

If you have so much information about their operation why do you need an explanation for the bets, past posted!

[thebookman23]

Sorry just frustrated, as any of you would be

[Brooklyn Dick]

Betcris/Bookmaker has laid off a good portion of their staff in San Jose. Customer service is non existent. They did not do this because business is booming.

[Madison]

Betcris/Bookmaker has laid off a good portion of their staff in San Jose. Customer service is non existent. They did not do this because business is booming.

Funny (not) I ran my $25 free play up to a current balance of $325. Any chance of cashing out?