I do not understand your post about hiding behind chat operators? I am always available to every client and I am very clear with all of our issues.
You are correct we are a recreational sportsbook with a $2000 max bet , if you want more than that there are a few different options out there but they do not offer the 108 juice + free half points.
Regrading our promotions I have offered up to 30% cash + 30% freeplay up to $5000 and people have always gotten paid out. Like I posted on another thread it is not out of the ordinary for a book to offer a nice bonus around the holiday season. And 100% freeplay is not a " crazy " bonus in my opinion.
We have not limited our WD options but ceased to offer one for a few weeks which we will be offering again very soon.
Locking up registrations has nothing to do with a book " getting on track " we have always been on track yes we were down 2 times in the past month but everything else is business as usual.
It just seems that with Betislands everything gets a thread started or people blow it up.