[dilwale]

don't know why they changed processors it was awesome before

[JamesBrown]

I cashed out of Bodog Nov 27 (snail mail). I logged into my new Bovada account which is now empty, and I had an email waiting with my tracking number. DHL, due to arrive today from singapore. Nothing like depositing something from singapore! Aprox 13 business days/17ish days total. I hope they have their check bouncing problems resolved by this weekend when I deposit.

[BodogBecky]

Still no funds for me either and waiting for a reply from Bodog for over 24 hours now.

Disappointed ....

ugh, I know, you'll hear today I'm sure! Thank you kindly for your patience, I know bodog.ca is doing the best they can to get you paid ASAP.

Becky

[JerseyRobby]

I cashed out of Bodog Nov 27 (snail mail). I logged into my new Bovada account which is now empty, and I had an email waiting with my tracking number. DHL, due to arrive today from singapore. Nothing like depositing something from singapore! Aprox 13 business days/17ish days total. I hope they have their check bouncing problems resolved by this weekend when I deposit.

At least you have a tracking number! I requested a payout on the 29th so I'm hoping I get one soon.

[Trident]

I hope they have their check bouncing problems resolved by this weekend when I deposit.

[TopNotch]

16th business day now, still nothing.

Not good.

[dilwale]

yup nothing for me as well. They asked me to send my bank statement again....Not good at all....

[Winner_13]

ditto.

[frank416c]

i have gotten in touch with a couple of you already and also bodog becky for help... i requested multiple payouts from nov 28th to dec 8th...i have actually gotten paid once... however it was for the last payment i requested on dec 8th and nothing for the earlier ones ...emailed bodog CS to confirm urgently and havent gotten a response for over 24+ hours... extremely concerned about the previous payments at the moment... greatly appreciate the help from bodog becky however as this thread shows and how its getting bigger and bigger and more and more individuals... bodog.ca is definately having significant delays... i also had to go through the bank statement verification

[dilwale]

Bodogbecky pls do something for all of us, this is getting to be very very frustrating. Something is wrong and if you can give us some details that would be great......

[Winner_13]

Theyre email response claims within 30 mins, and if it requires more work up to an hour...they havent responded to my email for more than 24 hours

[TopNotch]

I've been waiting close to 48 hours to a response to the last email I sent

[dilwale]

not good not good.....something is up and wrong with bodog these days

[Bovada Service]

Hi All - Bovada Customer Service here!

To start, we just wanted to reassure you that if you have any account specific questions or concerns, the Bovada.LV Customer Service team is available to help you out at 1-888-263-0000 or service@bovada.lv.

We know the payout delays are making you guys a little uneasy but we can assure you that you will be paid. Get in contact with our Customer Service Team or send us your account details via PM and we’ll contact you.

[dilwale]

we are in Canada not US so why do we have to use service@bovada.lv.

[BodogBecky]

we are in Canada not US so why do we have to use service@bovada.lv.

Sorry guys, I know this is totally confusing.

Bovada services US based players. Bovada is not a bodog brand licensee and is completely separate from all companies that are bodog branded, hence why they have their own posting handle. Please use the service@bovada.lv address ONLY if you are located in the US and please PM me if you are playing on a bodog branded site and need some help. I work for bodog so i cannot help anyone with Bovada related issues, but "Bovada Service" can.

For anyone based in Canada and having payout issues at bodog.ca, I just called the head of finance and here's what I've got for ya:

We've had a few reports of DBT payouts not having been received and while all indications show that they were successfully processed both by us and our processor, we are applying as much pressure as possible with them to ensure we get to the bottom of it as quickly as possible and have the funds credited to the customers affected.

I know this is frustrating for all of you, but I promise that you will receive your money- that is a guarantee! In the meantime, your patience is greatly appreciated.

Thank you so much,
Becky

[dilwale]

if Bovada Service is confused to tell us to contact them God help us. Glad we have Becky

[donjuan]

Sorry guys, I know this is totally confusing.

Bovada services US based players. Bovada is not a bodog brand licensee and is completely separate from all companies that are bodog branded, hence why they have their own posting handle. Please use the service@bovada.lv address ONLY if you are located in the US and please PM me if you are playing on a bodog branded site and need some help. I work for bodog so i cannot help anyone with Bovada related issues, but "Bovada Service" can.

For anyone based in Canada and having payout issues at bodog.ca, I just called the head of finance and here's what I've got for ya:

We've had a few reports of DBT payouts not having been received and while all indications show that they were successfully processed both by us and our processor, we are applying as much pressure as possible with them to ensure we get to the bottom of it as quickly as possible and have the funds credited to the customers affected.

I know this is frustrating for all of you, but I promise that you will receive your money- that is a guarantee! In the meantime, your patience is greatly appreciated.

Thank you so much,
Becky

It's only confusing because of your blatant lies and deception.

[dilwale]

there must be a lot of us out there not getting our money, not "a few" as they say. How about a count:

1 - me

[nasdaq888]

TWO

[Winner_13]

me and they are making it quite difficult.

does becks still rep this company?

[dilwale]

winner you are THREE

[TopNotch]

17 business days now and still nothing.

[dilwale]

Top notch is 4

[Winner_13]

My payout request was Nov.22 so getting closer to about a month

[5mike5]

from everything i read here last few months, there isnt 1 single advantage to having a account there

[dilwale]

Coolcanuck did you get your payout or any update?

[sharlataans]

Wow Bodog is in trouble. Looks like it will take at least a year for them to get back on track if ever.

[dilwale]

my count has it to atleast 20+ users. God knows how many more. Does anyone have any updates out there?

[BodogBecky]

me and they are making it quite difficult.

does becks still rep this company?

No, I have nothing to do with Bovada. I work for Bodog and Bodog Brand left the US market on December 14th, but I am still here for anyone who is playing on a Bodog branded gambling site or has any questions about a Bodog branded organization.

Don't worry thought, you're in good hands with Bovada CS, they will be helping you guys out on this forum under the "Bovada Service" handle.

Becky

[dilwale]

Becky any updates for us on resolving the payout issues?

[Winner_13]

k Im in Canada so im still in gd hands with Becky

[dilwale]

Winner_13 have you been given any updates yet?

[Bovada Service]

Hi all. For those of you who are Bovada players: if you'd like to send us your details in a PM, we will be happy to have someone look into any payout delays for you.

[dilwale]

we are mostly all in Canada in this thread waiting for direct bank transfers for a long long long time now