All Broker, Agent and Offshore Exchange Issues

[Alfie White]

You complain about OrbitX via StealinAsia? Do you know water is wet?

They are well known to avoid answering tricky questions and being in bed with OrbitX shafting their customers.

[simply]

Orbit exchange changed my stake after the end of match and steal money

Hello guys,
This issue happened during and after CL match Leipzig - Real Madrid. Initially, I placed a 1000 eur back bet on Leipzig after they scored early in 2nd minute(had the intention to try to trade for a couple of ticks ). However the goal was disallowed, and the market cleared after var confirmed decision. My bet wasn't fully matched (only 800/1000 was matched). I expected that the bet would be then fully canceled because similar situations happened many times before when the goal was disallowed by var, and bets placed between the goal and var decision were canceled. So I didn't trade out expecting that the initial bet would be canceled.
I waited until the end of the match because it is stated in their rules, that they usually fix this in a couple of minutes, but sometimes they fix that after the end of the game. (happened to me before)
I contacted Betinasia after the end of the match and sent them a screenshot of my bet, asking why is not canceled. (The bet wasn't settled yet)
During live chat conversation, orbit settled the bet, and believe it or not, my partially matched bet (800/1000) wasn't canceled but somehow became fully matched. My account became shorter for 1000 euros.

Then I asked for explanations as to why the bet was not canceled and how became fully matched after the end of the match.
For the first response, I waited 7 days(but I had to request a response almost every day until they finally responded ) and they explained that the goal was disallowed on the field and VAR confirmed that, so no cancelation of the bet in that case. This exact case is not described in orbit rules, so obviously they can decide whatever they want in this situation. Another thing is their live score above markets showed 1-0 and market odds reflected that until var decided to disallow the goal. Markets were livelily traded, and thousands were matched until Var confirmed the decision. Although the goal was disallowed on the field they put a score 1-0, and after the var decision, they suspended the market and returned the score to 0-0. For example, Pinnacle cancels all bets in cases when the wrong score is displayed.

Then I asked again for an explanation about editing my bet after the end of the match and again waited for 7 days. From the entire start of the conversation, they didn't say a single word about that, and that remained until the end. Finally, orbit said that after careful consideration, the bet would not be resettled. hahaha, what a scammers.
So they can edit your bet and depending on the final score you can lose even more than is possible. Also, you will get no explanation.
The other thing is their level of disrespecting players. I waited 14 days and got no word of explanation. I have a feeling that they would never respond if I wasn't so persistent. My explanation is that my money ended up in their pockets, and they haven't any intention to return.
Betinasia expressed their hope that this won't occur once more. (I understand this as Betinasia hopes that Orbit will stop their scamming activities, but there is no guarantee)
I removed all my money from orbit and stopped using their platform, and that is my recommendation to all of you guys, since there are too many complaints here on the forum also.

As I know Curacao gambling commission is useless here, so I guess I can't complain anywhere?
Is there any other betfair clone with different broker, that can be recommended?
Thanks.

[mla]

Thank you for your response and the clarification.

So if i understand properly, Molly is 2 things: 1) a platform and 2) an exchange. Sportmarket is build on top of Molly the platform. And on the Molly platform, we can find bdak, pin88, molly exchange, etc...

Does Molly provide the betfair odds as a separate pool of liquidity then?

[infotimbo]

"molly" is their own betting exchange, where Sportsmarket Pro users (or Mollybet, etc) can bet against each other. There's usually hardly any action at all (yet - maybe it will improve).

"Fair" just grabs the odds available on Betfair, but it's not possible to add bets to the market yourself anymore. This has been replaced by the molly exchange.

Most markets of interest are available, but some are not, and there's not much you can do about it. It is as it is.

[Optional]

[mla]

Questions on SportMarket

I am confused about the SportMarket broker.

I was under the impression that SportMarket would provide all the betfair matches, liquidity and odds either through Fair or through MollyBet. I thought that MollyBeat would be a pass through to Betfair.
However I see some Tennis Double matches on Betfair when logged on Betfair directly that I do not see on SportMarket. I contacted the support and got the following response:

"After consulting with our software provider, we have been informed that we only offer doubles for Grand Slam events."
I would appreciate any help in understanding SportMarket, MollyBet and Betfair and how they work together. I thought that the value prop for SportMarket was to provide access to all what there is on Betfair and more (BetDaq, SportsBooks, etc...) and I thought that they had a direct connection to Betfair (called Fair) or that they were using Mollybet for that.

See image enclosed Thank you for your help

[Gaddamnit]

I did a lit background for myself, from those mentioned above bookielink only offers an exchange
where can lay bets on horse racing named oddslay. As what i was informed it was
a betdaq software. But I am still think if it safe to open an account or if they accept canadian citizen

Can you still lay horses at those ones you mentioned?

I am thinking no broker interfaces allow horse laying these days.

[Optional]

Can you still lay horses at those ones you mentioned?

I am thinking no broker interfaces allow horse laying these days.

[Gaddamnit]

Collecting ideas for these brokers

Hello mate, for my additional resources any ideas and insights based from your experiences would highly appreciated. What do you think of them

Betfootball
ac88
bookielink
betac
bia

also i’m looking for exchange where i can lay bet particularly in horse racing. If you have any suggestion let me know i’m from canada

[Gaddamnit]

Have you also heard about bookielink and betfootball?
one of my friend mentioned those to me. Seems they offer various products as well based on their website

[SheSMySin]

Looking to bet NFL, NBA, NHL, MLB.

It seems at least BetInAsia offer a tiny cashback promotion on turnover, is this just for a while for new customers/long term losers ? Or is more common that other brokers offers some benefits as well. They do have a bit higher fees, like Betfair is 3% when it normally is 2%.

[Gaddamnit]

Broker that provides best service for Orbitx

Hello mates,

just want to know which broker provides the best service who provides orbitx. I know a lot of broker provides this exchange but as i know they have differences when it comes to processing of payout, exposure limit, customer service etc.

any insight is highly appreciated

Reply With Quote

[Gaddamnit]

Best orbitx exchange provider

Hello mates

just want to know which broker provides the best service who provides orbitx. I know a lot of broker provides this exchange but as i know they have differences when it comes to processing of payout, exposure limit, customer service etc.

any insight is highly appreciated

[Gaddamnit]

Do you have a particular product that you are looking for, for a broker?

[SheSMySin]

There are multiple betting brokers, especially for EU customers I have seen:
BetInAsia
Sportmarket
3ET
Asianconnect
PremiumTrading

Are these brokers reliable, any recommendations, which brokers are the best and most trustworthy? I am probably missing some brokers in the list that could be worth trying?

I have tried BetInAsia and Sportmarket, everything gone smoothly so far after a month, but I am kind of worried still, feels there is very little to do if issues arise. There is so many scams nowadays in the field especially with Curacao or similar licenses.
I guess these are more or less safe to use but would not keep any extra balance on them. That said, they have 1 withdraw per month policy, to avoid too much back and forth transactions which is understandable given the transaction fees.

[hawkwind]

Thx for the update.

[arie1985]

I hope Betfair eventually gets hammered by authorities for using Orbit as their front that allows customers to be scammed without recourse over and again.

Optional is right in a certain way, this could be taken straight against BetFair without having to use Curacao.

If there is a good lawyer who can support us, i would be there immediately. This sh** has to stop.

One or more of you need to gather everyone together, online, grab details and then start shooting emails to "Gambling UK Solicitors" you find on Google, could be a short email such as:

Title = Class action against BetFair

Text = Hello, I'm reaching out on behalf of XX users affected by BetFair.
We would like to do this, this and that.
We'd be happy to work on a "no win no fee" basis, the potential for your firm is huge, so would appreciate your consideration.

And then move forward with whoever replies to you, some lawyers would be extremely happy to take on this case, it's just a matter of being active.

[Optional]

Hello,

Betfair says they can't help as they don't have any customer data.
You should contact the broker. Always the same crap........

That's not correct. People have given them the account ID from Orbit and been identified by that before.

But good on you for asking anyway.

I hope Betfair eventually gets hammered by authorities for using Orbit as their front that allows customers to be scammed without recourse over and again.

[Dani83]

Hello,

Betfair says they can't help as they don't have any customer data.
You should contact the broker. Always the same crap........

Start with Betfair.

If they hear the same story often enough eventually the hammer will fall on OrbitX to address this properly.

[infotimbo]

In general, I don't agree that 2FA is useless, by the way. Getting hold of user data is fairly easy: fake login pages (in Orbit's case they even buy the top search results on Google), inside jobs, leaks from other sites, etc. Most people use the same credentials at all bookies anyway.

In a perfect world, sites would automatically block access, but as this is not the case, 2FA can at least somewhat protect you against all of this. Hacking the phone is a different level.

So to get around 2FA, I'd think it either needs a really badly designed website, or its operator to be involved in the fraud.

[infotimbo]

I've been told that first hand from victims.

it's the first this comes up, so would be good if those people could post a bit more about it.

If this is indeed the case, it basically would mean that the theft is happening at Orbit Exchange directly. The agents may have the logins, but normally wouldn't be able to access the accounts with 2FA activated.

Nonetheless, they are still to blame for the lack of cooperation, of course. Same as Betfair, who could figure out who the money is passed to within 2 minutes - if they wanted to.

[Optional]

I've been told that first hand from victims.

[infotimbo]

Yes, they say to users that they know it's their own fault fake bets were placed, as they had 2FA enabled.

where exactly have you read that? Please post more details about that case, if available.

[Optional]

I wonder if any cases of fraud on Orbitxch accounts have occurred on accounts with Two-Factor Authentication login

Yes, they say to users that they know it's their own fault fake bets were placed, as they had 2FA enabled.


2FA is used to scam you and avoid responsibility by bad companies.

[Optional]

would be interesting to know indeed, and also what exactly "recently" means. Personally I hadn't seen complaints anymore since 2FA was introduced

edit: just saw on another forum that this happened at the end of October, so very recently, and also found a French tweet reporting the same from 2 weeks ago.

Complaints have not stopped.

Once again 2FA is simply being used to shift blame on to customers. And showing how it does not even protect people. Just need an insider to steal and use the "you had 2FA enabled so its impossible for anyone to hack in unless its your own fault now" excuse, and your EFFED!


2FA is a total scam. Don't use companies who force you to use that crap. Being forced = being used as an excuse for their own security problems.

[Optional]

If there is a good lawyer who can support us, i would be there immediately. This sh** has to stop.

Start with Betfair.

If they hear the same story often enough eventually the hammer will fall on OrbitX to address this properly.

[kursonik]

The 2 factor authentication was not available. The incident happened on October 30th.
They gave me the IP address, but unfortunately that doesn't help much. BET-IBC also wanted my entire browser history. Of course they couldn't find anything

Two-Factor Authentication has been available on Orbitxch for at least several months, regardless of the broker.

I don't even remember if I had any other option than choosing this type of login.
That's why I'm very surprised that you don't have this option.

I wonder if any cases of fraud on Orbitxch accounts have occurred on accounts with Two-Factor Authentication login. If so, it's very likely someone from Orbitxch is involved too.

[infotimbo]

The 2 factor authentication was not available. The incident happened on October 30th.

Not at all? That's certainly odd.

Personally I noticed some issues with browser compatibility (on Firefox it needs a hard refresh before login), but no general off time so far.

[Dani83]

If there is a good lawyer who can support us, i would be there immediately. This sh** has to stop.

[Dani83]

The 2 factor authentication was not available. The incident happened on October 30th.
They gave me the IP address, but unfortunately that doesn't help much. BET-IBC also wanted my entire browser history. Of course they couldn't find anything

Do you use Two-Factor Authentication when logging in to Orbitxch?

[arie1985]

That is wrong action to take I think, Orbit has no clue who the customers are - they never get in touch with them. Everything is handled by Brokers and for that reason action should be taken against Brokers in question (which are also on Curacao from what I recall).

BIA/Scam-IBC should be held accountable.

BetInAsia has a curacao license as well, so they can be sued likewise.
It's best to let a proper Curacao lawyer to handle this, they are extremely knowledgable about the entire industry and they can really change the outcome for these poor players.

Some might even work on a no-win-no-fee basis, because it's a very good case for them to handle in court, I'd seriously suggest for these individuals to somehow come together, or get someone to handle it for everyone, so they can get their stolen money back. It's worth it, and it's the only way to get the money back.

The only other option is to take it somehow against BetFair, but I am not sure how this can be done and if it can be done, as BetFair throws away their responsibility, so once again using Curacao is probably the best way forward. From my experience it does change things, and does force the companies to cooperate or else they won't lose their business but much more. A legal action here is a must.

[infotimbo]

Do you use Two-Factor Authentication when logging in to Orbitxch?

would be interesting to know indeed, and also what exactly "recently" means. Personally I hadn't seen complaints anymore since 2FA was introduced

edit: just saw on another forum that this happened at the end of October, so very recently, and also found a French tweet reporting the same from 2 weeks ago.

[InsiderHer]

Those who were affected by this should sue the license holder of OrbitExchange:

https://validator.antillephone.com/validate?domain=www.orbitexch.com&seal_id=a75acf62b87a41f9d7c92cc3c944685c8d7d98ef50f6e6764d9c2ad4d87afb1ae4e3e6ca87403c247b6888f5d0ef0e2b&stamp=4836e9fa79cbf029aec04181aaa16e92

By suing the license holder 8048/JAZ then Orbit would be forced to compensate the users or risk losing its license which effectively would shut down its business, and open it for criminal activity lawsuits and more, so it's in their best interest to avoid it.

It's best if all the users mentioned in these examples above, could come together, using a local lawyer in Curacao. I know one who helped me with a case once, but feel free to look around, I'm sure any local Curacao lawyer would love taking as many clients as possible, turn it to a class action, as Optional you suggested in one of these threads, and then get justice once and for all for all the poor users who lost money from these unscrupulous practices.

Optional, can you contact the users and ask them to come together? I seriously mean it, I love it when justice is served.
If this happens it could also shake the Curacao licensing system, there are up to 5-7 years I think to file, so the users involved should get together and use the court system in Curacao.

Without a legal action nothing would change, the only way to "communicate" with these scammers is via a legal action, and I'm talking from experience.

So much for your "licensed sportsbooks is the way to go" speech, lol

[kursonik]

Hello,The same crap happened to me recently at BET-IBC. Some cricket bets were placed in my absence. Of course they say the blame lies with me......phishing sites or password sharing. What are the possibilities? I would be happy to receive some information.

Do you use Two-Factor Authentication when logging in to Orbitxch?

[Alfie White]

That is wrong action to take I think, Orbit has no clue who the customers are - they never get in touch with them. Everything is handled by Brokers and for that reason action should be taken against Brokers in question (which are also on Curacao from what I recall).

BIA/Scam-IBC should be held accountable.