Well, considering the job of a "commissioner" is akin to a Fortune 500 CEO....his main concern is to make sure the NFL is a financially thriving business, not whether you think the game is too soft. If you look at all the indicators of financial success (attendance, merchandise sales, television contracts, media development, etc...), he has been wildly successful.
Anyway, even with this ref debacle, everyone was watching and would still watch next week with replacement refs.