[mihut]

Hello Good folks.

I have a problem with Bet365.

I registered my account.
I deposited 2000€. Unfortunately,I lose it.
I deposited another 1000€, I lost this 1000€ also.
Yes, I am a bad player.
I deposited another 2000€ and I finally win some bets and reached 3000€ on my balance.
And today they limited me to 1% max stake on every bet altough I have a -2000 loss on my account.
And now they won't give me the sign up bonus either because they say I am not eligible - all of this after I finished the rollover and lose 2000€

Thank you for contacting bet365 Live Chat. An advisor will be with you shortly.

You are now chatting with Mark M.

Mark M: Hello, welcome to Live Chat. How may I help you?

Mihut: Can you verify my account to release my bonus

Mark M: One moment please.

Mihut: Unfortunately, this bonus balance cannot be used to place bets as we have not been able to verify your identity. Please Contact Us and we will be happy to assist you with this process.

Mark M: Our Trading Department has decided that unfortunately, you will not be eligible to receive bet365 offers. We review our accounts regularly and sometimes make the decision not to allow offers to certain customers.

Mark M: Is there anything else I can help you with today?

Mihut: Yes tell me how to verify my identity so you can release my bonus

Mark M: You are not eligible to claim the bonus, as our Trading Department has decided that unfortunately, you will not be eligible to receive bet365 offers.

Mark M: You can of course continue to bet with bet365, but unfortunately you will not be eligible for our Sportsbook offers.

Mark M: Is there anything else I can help you with today?

Mihut: I already received the offer for my deposit

Mark M: You will not be able to claim this offer as your account has been made ineligible to receive sportsbook offers.

Mihut: what do you mean?

Mark M: You are not able to claim any offers for your sportsbook account.

Mihut: Why?

Mark M: Our Trading Department has decided that unfortunately, you will not be eligible to receive bet365 offers. We review our accounts regularly and sometimes make the decision not to allow offers to certain customers.

Mihut: You decide this after I deposit 5000 € and lose half of it

Mihut: ?

Mark M: I am unable to assist you any further with this query.

Mark M: Is there anything else I can help you with today?

Mihut: Please direct me to your supervisor

Mark M: If you wish to speak with a supervisor, you will need to call and speak with one.

Mark M: Is there anything else I can help you with today?

Mark M: Thank you for contacting Live Chat. Please click on the ‘Close’ button to rate the service you have received and to request a transcript of this chat if required.

Chat session has been terminated by bet365.

This is unjustice!
Stay away from this scam swindlers!

[HeeeHAWWWW]

They're not scam, they'll always pay up. However, if they identify you as unprofitable they'll nuke your bonus eligibility and stakelimit you very fast.

Sounds a bit daft they've done this after your losses, but sometimes these things are a bit random. They're a big bookie, so very little time will be spent on deciding an account is unprofitable - might even be a mistake. You could perhaps email and ask them to review the decision, pointing out your losses.

Did you jump on several lines that were way off for your winnings btw? They're particularly hot on identifying arbers.

[durito]

They've limited players with net loses for years.

[vrdobre]

scam

[mihut]

Well I mailed them this time and so they asked me for documents, which I sent.

The bookie trying to be a jerk is asking for a passport which I don't have, Not everyone has a passport

[bigboydan]

Bet365 seems to limit players fairly quick. Not to mention the fact they all your paperwork needs to be in order as well. All the Euro books seem to be that way though, so it's really nothing new sir.

[bigloser]

except they decided after the fact that he was ineligible

its fine to prevent future bonuses but not one already earned

[tribet]

I'm not sure it is correct to rescind the bonus unless verifying the account was a condition of the bonus.And how the hell do you not have a passport when you are an adult unless you are from the US?

[fiveteamer]

you should be happy they cut your limits.

if every bookie did this you might make some money...

[MrX]

It sounds like he met the rollover and then was told "Oh, guess what, you're not eligable."

If that's the case, SBR should be going to bat for him.

[tomcowley]

They can't rescind the bonus after rollover because they don't like the type of action. How many times has that come up recently?

[mihut]

What do you mean?

[mihut]

I don't know but I think this is a jerk of a bookie. I find ludacris to limit me after I lost so much and not credit me the bonus which I fulfilled the release conditions for.

[MrX]

I find ludacris to limit me after I lost so much and not credit me the bonus which I fulfilled the release conditions for.

They have the right to limit you whenever they want, but they shouldn't have the right to take back your bonus after you meet the terms.

And yes, they are a jerk of a bookie. Well put.

[mihut]

I received my bonus.
Thank you for your attention!


I do not agree though with the 1%
Please let's all be serious. 1% is too low.

Regards!

[samesituation]

somebody help me!
I had participation bonus from Bet365, but at I won the bet from bonus money immediately bet365 removed winnings and bonus my money,money bonus is 100$ and won up 500$ is them removed all it.please somebody help me, and shun Bet365, Bet365 is a scam because they never paid winnings from your bonus

[dazed99]

mihut how did you end up getting the bonus again? they changed their mind? did sbr get involved?

[justonetime]

Back when I played with Bet365 (2008-2009) they were great to me for a while. I was down with them overall, but not by much. They gave me a 1x rollover, 100% $200 per week bonus code every Wednesday for about 6 months. No joke. They even gave me a 100% bonus with 1x rollover up to $2000 at the beginning of EPL that year as well. To top it off, I placed a bunch of bets on Andy Murray when he played Nadal in the Australian Open that year for a total of about $5000 in-play. Nadal looked like he was really hurt and I was just hoping he would take the pain and lose like a man. He retired after he was 2 sets down. As per then rules, the wager was voided. The next day I got an e-mail explaining that they credited the winnings of the match as a gesture of good will or something to my account.
Then, out of nowhere they limited me to 1% bets and sent me an e-mail telling me I no longer qualified for any offers. Even though they have a bad rep for limiting players, that was the best treatment I've ever received from a sportsbook.

[protein]

Bet 365 is definately no scam, they just eliminate sharps.

[Art Vandeleigh]

When you see a BBD post in a thread, you know it's not the freshest loaf of bread on the shelf.

[Greekbet]

They limited you because they think you are a arber it s obvious that.
Some companies don t give a damn if you are a arber,but B365 does not want them.

[gangeriver]

just wondering why this book still so popular? it has disgusting european basketbal and livebet lines. Why people take 40 cent (1,83-1,83) lines? industry average is 30 cent for european basketball and 35 cent for livebet.(even I don't mention about pinny's european basketball lines) Also it has so hard live lines. We can't find ant mistake or +EV line. Such a clever book.

Bet 365 is definately no scam, they just eliminate sharps.

This!
most european books do this. I'm not suprised.

[zwoeins]

Back when I played with Bet365 (2008-2009) they were great to me for a while. I was down with them overall, but not by much. They gave me a 1x rollover, 100% $200 per week bonus code every Wednesday for about 6 months. No joke. They even gave me a 100% bonus with 1x rollover up to $2000 at the beginning of EPL that year as well. To top it off, I placed a bunch of bets on Andy Murray when he played Nadal in the Australian Open that year for a total of about $5000 in-play. Nadal looked like he was really hurt and I was just hoping he would take the pain and lose like a man. He retired after he was 2 sets down. As per then rules, the wager was voided. The next day I got an e-mail explaining that they credited the winnings of the match as a gesture of good will or something to my account.
Then, out of nowhere they limited me to 1% bets and sent me an e-mail telling me I no longer qualified for any offers. Even though they have a bad rep for limiting players, that was the best treatment I've ever received from a sportsbook.

And I thougt one or two 100% 100 EUR offers a year with 6x rollover was great.
In 2010 I got only one 50% offer - and in 2011 nothing.

[nenad]

nothing new bet3.65

[jimbo747]

just wondering why this book still so popular? it has disgusting european basketbal and livebet lines. Why people take 40 cent (1,83-1,83)

Because majority won't be betting on US sports.

bet365 have superb horse racing offers, like the 4/1 offer, BOG etc. Their AH odds on footy are excellent too, and probably have the best constant SUB bonus of any legitimate bookmaker out there (at least until June that is). Would be nice to have a few more reload offers though.

[mikeyg]

Bet 365 is a good shop that limits players. That is their choice, they will always pay and do not scam people.

I am just wondering about your explanation of the bonus you say you met the release conditions.

Bet365 is a match bonus with a playthrough, as soon as you deposit and put in the bonus code or get your bonus the money you deposited AND the bonus are in your account instantly. You are already betting with the bonus money as well. Then you have to roll over whatever the terms are. Once you fulfill the roll over you do not get anymore money, you just can now withdraw your whole amount left in your account.

Seems a little odd that you say you "fulfilled the release conditions " and they wouldnt give you the bonus. It was already in your account the hole time. It is not like bluesq.com does this bonus is in your account as soon as you enter the code and the release conditions are only for when you can withdraw the money in your account

[cc440unn]

loolll imo this is one of the best book on the net....the best live betting on the net without any doubt. they just limited your account..im pretty sure if youre asking a withdrawal you will receive your momney quickly

[Scottish]

Its not a scam, scam is stealing your money, a bookmaker has the right to limit you if they feel like it, as annoying and pathetic as it is.

[bozeman]

Limiting players is better than a scam, but why choose such a bookie - if you wanna win - and you're able to do it - you shouldn't be limited

[The MAC]

It's a great book for small players who are not in the US.

[protein]

Just joined the 3.65 club. Found today that limits were joke. Bye - bye bet365!

[R0dster]

bet365 is a total scam. As soon as you start winning they cut you to bits.

PLEASE DO NOT take the BOGUS BONUS offer you will never see it.

Happy Punting
R0dster

[dikefale]

They are not scam,but sure they limit some players.

[mafioso]

This is a book that I would piss all over if I had the chance.
There was no limit on his ass when he was dowm 5000 Euros but when he makes a slight comeback they limit him?

Dude, pull your money out of this trashy whorehouse and deposit it at bookmaker, they dont sweat action at all.

[AimingHigh]

except they decided after the fact that he was ineligible

its fine to prevent future bonuses but not one already earned

I agree. Paddy Power e-mailed me a free bet (nothing to do to qualify, just free in my account) months after they'd limited me to peanuts, meaning I couldn't place it online. I called them up and, whilst they were only prepared to take it at SP, they were prepared to take the whole amount on a horse race that day.

If you qualify for the bonus / free cash, they need to honour it, then cash you out.