i got offered a free 100 to try them out i didnt read the terms and conditions but i asked the cs rep on chat what the rollover was on the promo and she told me 12x but now they say i have to deposit real money wtf is that here is a transcript of the chat
Chat started on 02 Jun 2011, 09:11 PM
(09:11:10) *** mike joined the chat ***
(09:11:10) mike: im looking for the terms and conditions on the free 100 promo and i cant find them
(09:11:25) *** Valery joined the chat ***
(09:11:28) Valery: Welcome to Easy Street Sports, How may I help you?
(09:11:30) *** Tony G joined the chat ***
(09:12:01) mike: can i have the link to the terms and conditions of the 100 promo
(09:13:40) *** Ed joined the chat ***
(09:13:43) Ed: Sure Mike
(09:13:49) Ed: let me help you with that, just a minute please
(09:14:10) mike: ok thank you
(09:14:30) Ed: http://www.easystreetsports.com/VIP/test%20drive.html
(09:14:47) Ed: is there anything else i can assist you with today Mike
(09:15:21) *** Tony G left the chat ***
(09:19:56) mike: i think this is a terrible promo you offer 100 cash for free and then after u win it up u cant request a payout you have to deposit and roll it over when i got this promo i asked the customer service agent what the roll over was she did not tell methat i have to deposit money this was a waste of my time this is why i wont deposit here ever this is a scam other books offer me stuff money for nothing i play win and cash out or i lose and redeposit with them this just make me feel like you wont pay if you win just like that jerk cory on sbr says
(09:22:12) mike: i have a 100% match @ heritage that is only an 8x rollover and i know that if they give me free cash i play and win i get paid unlike here
(09:31:10) *** Ed left the chat ***
(09:32:50) mike: anyone here?
(09:33:21) *** Tony G joined the chat ***
(09:33:26) Tony G: hey mike
(09:33:28) Tony G: sorry...
(09:33:42) Tony G: yes we kind of rephrased the promotion...
(09:33:59) Tony G: you get $100 to try out our site... and get comfortable
(09:34:24) mike: well it was never stated like that to me and when i asked what the rollover was dont u think your rep would have told me its play money?
(09:34:39) Tony G: after you feel comfortable you can get a 100% cash bonus on anything you deposit between $200 and $1000
(09:35:05) Tony G: the terms are in the site, but not everyone reads them all...
(09:35:17) mike: i can get that at heritage with a less rollover amount and thats not the point your company stated a free 100 and that isnt what it was
(09:35:39) mike: why would i waste my time for fun????
(09:36:24) mike: now you send me a free 10 then i win that up and i will have to deposit give me a break
(09:36:30) Tony G: If you wanted to try out another book, you would have to deposit real money to try it out...
(09:37:13) Tony G: nope the $10 is to get you to like us on face book...
(09:37:18) Tony G: 5x roll...
(09:37:28) mike: well other books didnt offer me a free 100 and as i have stated before i have been given free money by books and when i met the rollover i was able to cash it out
(09:37:48) Tony G: yep our promotion is 100% cash after you have tested our site
(09:37:55) mike: because they knew they would get it back in the long term but i guess you guys dont realize that concept
(09:38:36) Tony G: lol
(09:38:42) mike: i get the same deal with a lower rollover x from a book i know will pay me
(09:38:56) Tony G: I hear you... but we offer free payouts once a week...
(09:39:05) Tony G: and a lot of people get paid...
(09:39:45) mike: look bottom line is u gave me 100 i won pretty good and now you guys found your loophole just like with cory on sbr with the casino play
(09:40:15) Tony G: nope read the terms... the promotion was to try us out...
(09:41:06) mike: whatever you say its says free 100 cash to try us out and thats what i did why didnt your cs rep tell me it was play money?????
(09:41:24) Tony G: what's you account?
(09:41:27) mike: and that i wouldnt be able to cash it out
(09:41:32) mike: pa2173
(09:41:57) mike: all i was told was it was a 12x rollover
(09:42:25) mike: when i asked what the rollover was dont u think she should have told me its play money?????
(09:43:31) Tony G: it's 12x on the deposit amout plus the 100%
(09:43:51) mike: she never told me that when i asked what the rollover was
(09:46:25) Tony G: when you signed up you saw all the terms... sorry for the misunderstanding
(09:46:39) mike: bottom line here is that i am getting beat for 1400
(09:46:46) Tony G: I can give you the 100% cash bonus.. on $200 or $1000...
(09:47:00) Tony G: and I can give you the $10 5xroll to like us on facebook...
(09:47:24) mike: no im not going to deposit with a book that offers a free 100 cash to try them out and wont pay
(09:47:36) Tony G: the terms are clearly on the promo sign-up... sorry you misread it
(09:47:48) Tony G: sure yo udon't want the $10?
(09:48:21) mike: no thank you and ez street will be getting more bad press on sbr thank you for your time
(09:50:26) *** mike left the chat *** terms and conditions but i asked the cs rep on chat what the rollover was on the promo and she told me 12x but now they say i have to deposit real money wtf is that here is a transcript of the chat