All Betonline.ag, Sportsbetting.ag and Lowvig.ag Issues

[DISTROYA]

ThxOp, just never had something like this with sports betting.ag they would pay me in 5 minutes just like betodds. Let's see what happens tomorrow. Also I was under the impression they had timelines but they don't have them they're more like 12 or 15 cent lines which is disappointing

[Optional]

Something really strange happened today I requested a payout for 2K usually they send it within 5 minutes they said it was processed however after repeated chats they're saying there's some issue which they don't know they escalated the situation Etc so don't see the funds does anyone else take sometimes overnight to get paid?

I would not worry about the payment delay. Happens now and then but the only reason people get concerned is the usually reliable and fast processing. I'd be surprised if it takes very long.


I believe overnight lines are supposed to come out right after the last game for today has started.

[DISTROYA]

Also does anyone know when overnight dimelines are posted? Customer service is totally clueless they can't even answer

[DISTROYA]

Something really strange happened today I requested a payout for 2K usually they send it within 5 minutes they said it was processed however after repeated chats they're saying there's some issue which they don't know they escalated the situation Etc so don't see the funds does anyone else take sometimes overnight to get paid?

[Optional]

Sounds a bit over careful but as long as they give you a workable way to still withdraw I would probably give them the benefit of the doubt that the security measure is worth taking. Could be that the IP range you tried from has had previous issues for example. Not just that it doesn't match your home IP.

[agharah1]

I tried to withdraw from BetOnline and they told me a "login mismatch" made them decline my request. I asked what they meant and their customer service said my IP address was not close enough to the address they have for me on file to initiate a withdrawal. Are they serious? You're only allowed to withdraw at home? They don't even let you change your address online how do the expect people to abide by that?

[damien4191]

hey guys, apologize if this has been mentioned already but has anyone cracked the code on BOL and their VIP payoffs? About a year ago I got to Elite 1 and was hoping for an incredible bonus but I got something like $9,645.23..... I mean that's a nice amount of money and all but where the hell did they come up with that number? Same goes for their weekly payout bonus they give on telegram. Last week I got $120 back after losing 5k. This week I won 7k and have no idea if I will get a payout based on how much I won/lost or how much I bet overall.

[el_clarko]

Seems u know a lot of ppl there El Retardo who have had issues???? Bring some proof, I know the highest guy in charge there and if you aren't fos we can get to the bottom of it. Everyone here knows I'm no schill and lol that you think they care about 5k or you? You have no clue. Korean League of Legends esports LOL everyone bets this. Were u from El Retardo? I have a guess. but I'll let you tell us. Remember this isn't Nintendo 64 or Mario Cart so answer carefully.

You honestly come off as a 13 year old degenerate. With how you keep disrespecting folks, you don't know anyone of any high position at ANY sportsbooks. You call someone "Retardo" and then want proof and that you can help? I wouldn't provide you with the piss from my d*ck even if you were on your last breath from dehydration. Learn to communicate like an adult, disrespectful piece of sh*t.

[stake1]

Today is my birthday and they gave me a free $100. Last year they gave me $600 so the offer definitely did decline a bit. Check your email and look for an email sent on your birthday. I had to click the link to get the offer. I am also Diamond II

always start off nice, congrats on your birthday cash gift.
that said that you got $600 last year. maybe you got some ‘free spins’

[2Sweeet]

I can attest that BetOnline does indeed to care for $5K. I personally have no issues with BetOnline. As a matter of fact, they have the best offshore book rewards out there. I have personally witnessed an email to my friend on closing his account and holding his $8K due to "inside information/cheating". Opened a brand new account and ran his original deposit to $8K. Shortly after they closed his account. They were accusing him of cheating by having insider information, since profiting heavy on Pro Korean League of Legends esports lmao. I didn't believe it until I saw it myself. I do believe offshore books tend to target newer accounts that quickly start profiting and want to withdraw without losing money first.

Not necessarily accusing them of cheating but will find a way to delay the payout. Such as very detailed KYC requests (utility bill, bank statement, selfie and ID with all matching names and addresses). Have also seen an account being closed with thousands in the balance for betting "more than 50% of the bonus" on one wager. Offshore books have been known to con their way out of paying new users without losing money first before withdrawing.

If you are abusing bonuses with multiple accounts, then you deserve to get banned.

Seems u know a lot of ppl there El Retardo who have had issues???? Bring some proof, I know the highest guy in charge there and if you aren't fos we can get to the bottom of it. Everyone here knows I'm no schill and lol that you think they care about 5k or you? You have no clue. Korean League of Legends esports LOL everyone bets this. Were u from El Retardo? I have a guess. but I'll let you tell us. Remember this isn't Nintendo 64 or Mario Cart so answer carefully.

[el_clarko]

I believe BOL will have devices used also. Forget the Wifi and IP. BOL doesn't care about 5k. So as others said you are going to have to prove it. Going to Grandmas were u live then to The Bitches ain't gonna cut it. Especially if u used the same devices at both places on both accts and took Bonuses.

I can attest that BetOnline does indeed to care for $5K. I personally have no issues with BetOnline. As a matter of fact, they have the best offshore book rewards out there. I have personally witnessed an email to my friend on closing his account and holding his $8K due to "inside information/cheating". Opened a brand new account and ran his original deposit to $8K. Shortly after they closed his account. They were accusing him of cheating by having insider information, since profiting heavy on Pro Korean League of Legends esports lmao. I didn't believe it until I saw it myself. I do believe offshore books tend to target newer accounts that quickly start profiting and want to withdraw without losing money first.

Not necessarily accusing them of cheating but will find a way to delay the payout. Such as very detailed KYC requests (utility bill, bank statement, selfie and ID with all matching names and addresses). Have also seen an account being closed with thousands in the balance for betting "more than 50% of the bonus" on one wager. Offshore books have been known to con their way out of paying new users without losing money first before withdrawing.

If you are abusing bonuses with multiple accounts, then you deserve to get banned.

[el_clarko]

Today is my birthday and they gave me a free $100. Last year they gave me $600 so the offer definitely did decline a bit. Check your email and look for an email sent on your birthday. I had to click the link to get the offer. I am also Diamond II

[Joegopro69]

Betonline scammed me

Bet online/wild casino/queenbeecasino are all sister accounts and they closed all my accounts due to having a couple of accounts. I had one with 2k balance on queenbeecasino.ag and they closed my account and didn’t let me take out the funds after asking why many times they gave me different excuses and ended up terminating all my accounts. I lost over $50,000 gambling on these sites and when I have to take out $2,000 they closed my account. How can I recover my accounts also don’t play these sites games are super addictive and when you have to cash out they don’t allow you to cash out

[Brooklyn Dick]

You'd have to be older than dirt for that to be true

Was just trying to say looking back at the old bookie ways through rose colored glasses is nice but it's not really like they were any more altruistic, moral or forgiving when they felt cheated than todays bookies.

Old enough to play 10 dimes a game with Bob Martin back in the day.

[Optional]

What risk.? When you bet a dime he moves the line and he could care less who bets into the number. And he only deals with one call at a time. Guess you are a lot younger than me.

You'd have to be older than dirt for that to be true

Was just trying to say looking back at the old bookie ways through rose colored glasses is nice but it's not really like they were any more altruistic, moral or forgiving when they felt cheated than todays bookies.

[Brooklyn Dick]

If he told you his risk tolerance for your play was $1000 a game, and then he found out you employed a beard to try to steal more than that from him by tricking him, tell me how your old school street bookie would handle that one?

What risk.? When you bet a dime he moves the line and he could care less who bets into the number. And he only deals with one call at a time. Guess you are a lot younger than me.

[stake1]

another ‘not surprising’ tale of botOnline stealing from a gambler. The audacity that they invoked a rule on page 2,803, subsection 1.Bs.0009847362 is right up their alley.
back when I gambled there, ‘vip gifts’
lmao. I got 4 footballs, 4 shot glasses, 4 tumblers, 4 bottle openers all sent to my address. with only one addressed to me
other 3 all to some guy named kwan, butterfield, and vanessa. talked to a ‘vip host’ , which is a waste of time and said our bad, keep them all. In other words they are one of the most unorganized, worst cs, wasteful books around and I’d go to the mat to get my deposit back at a minimum if I was you

[Optional]

I have to laugh at this whole thing. Anyone around long enough before Offshore and dealt with REAL Bookmakers on the street that payed promptly on Monday would know they could give a rats ass on ;how many people in the same house play with him..In fact the more the merrier.

If he told you his risk tolerance for your play was $1000 a game, and then he found out you employed a beard to try to steal more than that from him by tricking him, tell me how your old school street bookie would handle that one?

[Brooklyn Dick]

I have to laugh at this whole thing. Anyone around long enough before Offshore and dealt with REAL Bookmakers on the street that payed promptly on Monday would know they could give a rats ass on ;how many people in the same house play with him..In fact the more the merrier.

[2Sweeet]

Consider it a lesson learned. You have to understand that more than 1 account per household is a violation of their ToS and therefore you can kiss that money goodbye. Next time pay closer attention to the terms and rules. There is nothing more you can do here. You broke the rules.

This isn't true at all. If u logged in from the same device on both accts u r done. U don't come off like the kind of gal that has a New I Phone so I'm going to say you played on your Samsung from Cricket and got caught. Only you can answer that Hitachi77

[2Sweeet]

I believe BOL will have devices used also. Forget the Wifi and IP. BOL doesn't care about 5k. So as others said you are going to have to prove it. Going to Grandmas were u live then to The Bitches ain't gonna cut it. Especially if u used the same devices at both places on both accts and took Bonuses.

[2Sweeet]

TITS OR GTFO!!! LOL... Your Bf is a broke degenerate but u r him. If I were you I'd get rid of him and change your name to Hitachi and use one. I could help here but I have no desire to.

[newton0038]

Funny BOL didnt do shit until you attempted to withdraw. Their system detected 2 accounts playing from the same IP the second you logged in from it. BOL freerolled you, you would not be having any account issue had you not made requested a withdraw. You have been freerolled!

[DwightShrute]

You are absolutely correct. But this is a way to steal money from players for decades. And it works.

[Brooklyn Dick]

Why is it so inconceivable that 2 people living together would open up their own separate betting accounts? These places send endless emails saying refer a friend for a bonus. Seems completely normal someone would sign up someone who may come over their house sometime and connect to their WiFi. The responses on here (like read the terms and conditions) are really unhelpful. Like who reads that stuff? I’d like to hear from BOL. Something may not be adding up.

You are absolutely correct. But this is a way to steal money from players for decades. And it works.

[Sandybestdog]

Why is it so inconceivable that 2 people living together would open up their own separate betting accounts? These places send endless emails saying refer a friend for a bonus. Seems completely normal someone would sign up someone who may come over their house sometime and connect to their WiFi. The responses on here (like read the terms and conditions) are really unhelpful. Like who reads that stuff? I’d like to hear from BOL. Something may not be adding up.

[littlekona]

It's not BOL responsibility to "inform you" it's in the TOS and known to everyone who wagers offshore. You got caught and BOL is a top book that value legitimate players with fast AF payouts. Thread should be deleted

[bleedblue]

You have to convince them you are two people using separate accounts. Might be an uphill battle. Some of the things you’ve said make me not believe you either.

[Optional]

I just am looking for a resolution to get my money back and ideally I'd love to keep using betonline

Sorry for the slow reply. I have been off for a few days.


Don't get too caught up in the TOS stuff. If you have separate addresses you are not breaching that part anyway.

From the bookmakers point of view, at times they see more fake female accounts created by boyfriends etc than they do by real females. US licensed books have a lot more difficulty stopping this due to having to follow laws more closely.

Anyway, to get on their good side you will need to make them comfortable that 1) you really are an actual bettor in your own right 2) that you really are not your boyfriend and 3) that the pair of you have not been using the accounts to jointly bet on the same things, especially if that would make your combined bets go over a single account limit.


Unfortunately SBR can no longer offer our direct mediation services for non-US/CA licensed bookmakers but you can probably handle this better directly anyway, as its a proof of identity thing.

I suggest that you offer to do whatever you can show them you really are two people who DON'T live at the same address. Sometimes books ask for selfies or videos outside your address. Sometimes they will want a phone interview where they will ask questions about your account activity, bets and maybe why you chose some bets. You could also offer to send them betting history from Hard Rock to show you have been betting the same way there and also not correlated with your boyfriend too much. Basically make it clear that you are able to provide any sort of reasonable proof they can think of.

If you can't get through to a reasonable manager through customer service with that approach, ping me and I'll send you a different email to try.

[Brooklyn Dick]

Many offshore books will use any and all rules to steal your money. KYC, 2 people using accounts that hang out together. 15x rollover on a $3,000 deposit limiting you to 50 dollars a game. Ever since the US legalized Sports betting play at your own risk offshore.

[HHatch1977]

I just had another look, and there actually are additional rules specifically for this promotion:

Referrals with same street address or IP address do not qualify. [...]

BetOnline reserves the right to restrict eligibility for refer-a-friend cash bonuses if the referee or referred are considered bonus abusers, if we are unable to validate each players’ individuality or if the new accounts are not considered genuine (VPN’s).

https://help.betonline.ag/en/articles/185215-refer-a-friend-program

There's no mention of confiscation of funds in those, though, so it can't hurt to ask which rule exactly there are referring to.

Problem is of course that gambling girlfriends are a rare species, and everyone knows that it's more likely a synonym for bonus abuse than not, including Betonline. So even if this is not the case here, it makes things very difficult.

Maybe rare but idk I'm a server and I have co workers who also use sports book so it doesn't seem rare to me it's just something fun to do I got guy coworkers and girl coworkers who do

but yeah idk how they just confiscate my account I've been using without issue for months, even if I'm sometimes on the same IP most the time I'm at my house

[infotimbo]

wait so if we don't live in the same house but sometimes on same ip how are they allowed to confiscate my account?

I thought they did it because of ip but if it's household then that's completely different cause we don't live together

I just had another look, and there actually are additional rules specifically for this promotion:

Referrals with same street address or IP address do not qualify. [...]

BetOnline reserves the right to restrict eligibility for refer-a-friend cash bonuses if the referee or referred are considered bonus abusers, if we are unable to validate each players’ individuality or if the new accounts are not considered genuine (VPN’s).

https://help.betonline.ag/en/articles/185215-refer-a-friend-program

There's no mention of confiscation of funds in those, though, so it can't hurt to ask which rule exactly there are referring to.

Problem is of course that gambling girlfriends are a rare species, and everyone knows that it's more likely a synonym for bonus abuse than not, including Betonline. So even if this is not the case here, it makes things very difficult.

[HHatch1977]

Another sad attempt to finesse a book followed by a deer in headlights post

I don't care about $200 I just used my BFs sign on bonus because why not, I put $1500 in and played up to 5700, deer in headlight post is me not genuinely not knowing every ToS rule

The per household rule is super weird because they're telling me I live with my boyfriend when I have my own place just because I over there a lot

also if you break a tos rule how are they allowed to take all of your money instead of suspending the account or simply even warning me or emailing me, like 99% of people don't read tos

every app I've ever used has never had a issue me and my BF both use hard rock 0 issues (but I dislike the lines on there they are worse prices)

[HHatch1977]

Their rules don't ban betting from the same IP (although it may cause problems as well, of course), but specifically the same household:

"Clients shall not open more than one client account per household without prior written consent from BetOnline. [...] In the event of a violation, BetOnline has the right to void all current and future play as well as the potential win/loss from that play."

So there would have been the option to ask for written consent in advance. As this apparently didn't happen, I'm afraid it will be difficult to get the winnings. Deposits may be a different story, though.

wait so if we don't live in the same house but sometimes on same ip how are they allowed to confiscate my account?

I thought they did it because of ip but if it's household then that's completely different cause we don't live together

[Thefix13]

Another sad attempt to finesse a book followed by a deer in headlights post