All Broker, Agent and Offshore Exchange Issues

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  • Camma23
    SBR High Roller
    • 11-17-14
    • 134

    #351
    hi guys, answering to this old 3d to bring it up instead of creating a new one.

    I'm looking for an asian broker offering Skype betting operating till late evening / night. My actual one grants the service till more or less 07.30 PM EU timezone. I'd need it till 11 or 12 PM, at least to cover night matches and partially South America leagues.

    Already tried BetInAsia but they have very limited resources on small leagues... so it's quite useless

    Do you suggest any other trustable option with a decent working time for an EU resident? thanks
    Comment
    • weeminer
      SBR Hustler
      • 02-08-21
      • 86

      #352
      Update: Went through KYC again, even though I did it previously though Odyssey. They asked for quite a bit of stuff, but nothing out of the norm.

      Was verified and today made a 1btc withdraw, so around $23,000 usd, and was paid very quickly.

      I preferred the old ps3838 website, as piwi logs me out all the time and I still can't use Europe view on their sports section. But otherwise feel very good about the service and comfortable keeping a decent sized balance with them.
      Comment
      • Moneygreen
        SBR High Roller
        • 07-31-19
        • 147

        #353
        Maybe you can ask bianca's help for your friend to open piwi247 account.
        She messaged me today on telegram that she is now back working with piwi247
        Comment
        • Moneygreen
          SBR High Roller
          • 07-31-19
          • 147

          #354
          Originally posted by weeminer
          I moved my balance from odsy to piwi on christmas and been betting fine ever since. Haven't done any withdraws yet though. Will probably try to do one today since I have a very large balance with them.

          My friend wanted to sign up with them from the US, does anyone know if they will take new US customers?
          Maybe you can ask bianca's help for your friend to open piwi247 account.
          She messaged me today on telegram that she is now back working with piwi247
          Comment
          • weeminer
            SBR Hustler
            • 02-08-21
            • 86

            #355
            Already got that done. He had no problems getting a new account.
            Comment
            • raiton
              SBR Rookie
              • 10-26-10
              • 20

              #356
              Warning Orbitxch / BetInAsia 7000€ lost

              Hello all,
              I think the whole thing deserves its own thread, because it is now quite escalating and it may so reach one or the other.
              In the night from 04. to 05.01.2023 between 02:08 to 08:07 someone used my Orbitxch account to place 34 bets on three different cricket matches.
              I have never bet on a single cricket match in my entire betting career and I don't understand exactly what kind of bets are involved, maybe someone can help?
              This was so-called "funds passing" to move the money in my account to another account, in total there was a loss of almost 7000€.I noticed the whole thing the following day and of course immediately wrote an email to my betting broker betinasia.
              After "in-depth" investigation by them for which they took several weeks is now my own fault, I would have quite obviously used a phising site and thus compromised my login data myself.

              I have been playing at Orbitxch since 2019 and have been using a password manager for years on both my PC and my cell phone, where I use 30-character passwords and where the correct URL is stored.So if I had accidentally used a phishing site, then the password manager would not have worked at all and by hand I would never have entered such a long password myself.....
              On my part, there is no response to queries/enquiries as to whether Orbitxch/Betfair has already been contacted or at least to send me the IP logs of the corresponding period, but the same text modules are always sent. Very obliging from a "trustworthy" betting broker after losing almost 7000€.I can't understand why betinasia is acting like this. It should be possible to find out which account has profited from these bets during the time in question. I can hardly imagine that single bets of over 6000€ on women's cricket matches in New Zealand are normal .

              Why did I write the whole thing?
              In the meantime, I am already aware of 10 identical cases, the damage now easily exceeds 20000 €. You can easily find some of them via internet search.
              What was already tried by me and also other people that were damaged:
              Contacting Betfair, the provider of Orbitxch -> "not responsible".
              Contacting Orbit -> no feedback
              GPDR request to get the Ips -> bia sends IP logs exactly outside the relevant time period
              Contacting different licensing authorities (Ecogra,IBAS) -> not responsible for Orbit

              My own feeling is that the whole thing stinks to high heaven, if you believe a user in antoher thread of the SBR forum he himself was affected by a similar case from 3 years ago, after which an employee of bia himself bagged the money.

              I can only appeal to be careful with your money when you use the exchange. In case of an emergency the money is gone and you can't expect any help from Orbit, bia and Betfair.




              Last edited by raiton; 02-03-23, 08:31 AM.
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 60716

                #357
                This must be over 20 examples of the exact same BS now.


                It's an exchange. Betfair can reverse activity.

                And OrbitX needs to be accountable. And Betfair needs to be accountable for their rouge partner.



                Betinasia seems to come up as the agent involved way too often as well.

                Both need to be blackballed.

                A class action suit against Betfair would also be good to see happen if it were possible.
                .
                Comment
                • Alfie White
                  SBR Wise Guy
                  • 09-02-17
                  • 680

                  #358
                  You should focus all your power in chasing BIA for this - they are responsible for your account and they have Cyprus address. So fire all cylinders, contact a lawyer and request ALL data as per GDPR (including those IPs in that time period) and they will have to oblige. If they don't, your lawyer will have a good payday for that GDPR case.

                  Betfair has built a wall, you cannot do anything against them. OX is service provider, you are not their client, you are only using their services. Legal ladder here starts from BIA.

                  Also, Opti, make note how this ONLY happens with BIA, they are the ones to be held accountable imo.
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60716

                    #359
                    I don't think it is only BIA Alfie.

                    And Betfair cannot build a wall against accountability by offering a white label service.

                    Attacking them via their licenses jurisdictions all over would get some action I bet.

                    When I was authorized to advocate for these grey market operators, we got action from Betfair working with affected people.


                    GPDR action via Cyprus sounds like a good angle. It might be possible to find a lawyer there willing to take case on contingency if a few victims are willing.
                    .
                    Comment
                    • Alfie White
                      SBR Wise Guy
                      • 09-02-17
                      • 680

                      #360
                      True on that, I used harsh wording - but predominantly BIA is in these conversations where funds miraculously disappear from OX accounts via random Cricket bets.

                      Since these bets are "in line" with the market ranges (they are not significantly above or below the market price), they will not be constituted as potential funds passing incident and will not be investigated. Every party (BF/OX) will say those are "normal bets", which in general they are, when it comes to simple glance over the bets themselves.

                      What happened here is position taking revenue, I can say that with >95% certainty. Why I am that certain? Because of the paragraph above, if it was funds passing, the odds would be way out of line for the market and it would be "easy" to pass funds in that manner - there is a lot of "stale" markets where you can do that, but nowadays BF is smart and is catching all of those guys who try it. Since this wasn't the case here, that means that someone simply wanted to "lose" all the funds from the OPs account.

                      We have 2 potential options, 1 - some random guy got into OPs account and wanted to make damage (<5% chance), or; 2 - BIA increased the PT% on the account, placed bets until everything was lost and subsequently generated revenue on their "agent" account.

                      From what we have seen so far on the forums all over the place, PT can range from 50 to 80% on OX accounts (bigger liquidity displayed in comparison to BF). With that all in mind, that is why I mean it might be inside job, or BIA job.

                      Proof for me that it might be BIA job is the fact that they always delivered the IP addresses on request, but they were always "missing" the IPs in the period when the incident happened, which is impossible and they are hiding something.

                      BF is providing their liquidity to OX and they see only 1 trading account there. BF has 0 clue about the customers from OX and as such they will not honour any request any 3rd party makes. OX doesn't have a registration page and is only working trough agencies, so they also don't know who is the customer and they don't hold any data on the customer apart from the username and they have no reason to discuss anything with any 3rd party.

                      This leaves us with BIA, who has all the information about the customer, access to "agent" panel, ability to do whatever they want and get away with it since they are at Curacao, Mickey Mouse licensing and they can manipulate whichever data they want (not sending IPs for several customers now) and get away with it.

                      Good thing here is that they have a Cyprus base as well and I would hit them there with GDPR Complaint. Hard.
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60716

                        #361
                        Sounds logical Alfie.

                        Betinasia do seem like the ones to benefit most. And I wasn't aware of them supplying IP lists with gaps at the relevant times. Thats pretty damning.

                        But OrbitX must be in cahoots to not expose the IP trickery, as they have been asked to help with tracing the user many times too.



                        But IMHO, Betfair needs to held to account as well. Just because tehy ask a criminal to act as front man for their service should not shield them from accountability.
                        .
                        Comment
                        • infotimbo
                          SBR Wise Guy
                          • 10-24-18
                          • 837

                          #362
                          Originally posted by Alfie White
                          What happened here is position taking revenue, I can say that with >95% certainty. Why I am that certain? Because of the paragraph above, if it was funds passing, the odds would be way out of line for the market and it would be "easy" to pass funds in that manner - there is a lot of "stale" markets where you can do that, but nowadays BF is smart and is catching all of those guys who try it. Since this wasn't the case here, that means that someone simply wanted to "lose" all the funds from the OPs account.
                          We have 2 potential options, 1 - some random guy got into OPs account and wanted to make damage (<5% chance), or; 2 - BIA increased the PT% on the account, placed bets until everything was lost and subsequently generated revenue on their "agent" account.

                          From what we have seen so far on the forums all over the place, PT can range from 50 to 80% on OX accounts (bigger liquidity displayed in comparison to BF). With that all in mind, that is why I mean it might be inside job, or BIA job.
                          it can be 1000% even. I've had 10 times the normal liquidity for a short while before.

                          tbh, I don't quite see (yet?) how this is supposed to be a major factor in those cases, though. As far as I understood, the agent needs to cover the difference, so how would it lead to them benefitting when transferring money from A to B?
                          Comment
                          • infotimbo
                            SBR Wise Guy
                            • 10-24-18
                            • 837

                            #363
                            Originally posted by raiton
                            GPDR request to get the Ips -> bia sends IP logs exactly outside the relevant time period
                            @yellowstone21 mentioned the same in his thread, didn't he?

                            How would this work, though? Can we be sure that the agent has full access to all IPs, or would they need to request them from Orbit before themselves? Because, tbh, whoever of the two didn't forward them is likely the one to blame for this, I'd say. And not as an inside job then, but on high level.
                            Comment
                            • yellowstorm21
                              SBR Hustler
                              • 01-22-19
                              • 51

                              #364
                              Originally posted by infotimbo
                              @yellowstone21 mentioned the same in his thread, didn't he?

                              How would this work, though? Can we be sure that the agent has full access to all IPs, or would they need to request them from Orbit before themselves? Because, tbh, whoever of the two didn't forward them is likely the one to blame for this, I'd say. And not as an inside job then, but on high level.
                              exactly the same happened to me!
                              Comment
                              • Maikiti
                                SBR Rookie
                                • 02-06-23
                                • 10

                                #365
                                Betinasia and Asianconnect seems to have problematic orbit accounts. Interesting why only these two had issue with orbit despite the fact all betting broker has the same Orbit account provider.
                                Comment
                                • kursonik
                                  SBR Hustler
                                  • 04-07-20
                                  • 66

                                  #366
                                  I couldn't find any information about problems with Orbitx via Asianconnect anywhere. But I've heard/read about issues via Betinasia and Brokerstorm.

                                  To me it looks like an internal problem in ... Orbitx.
                                  Comment
                                  • Poisec
                                    SBR MVP
                                    • 07-22-18
                                    • 1215

                                    #367
                                    Originally posted by kursonik
                                    I couldn't find any information about problems with Orbitx via Asianconnect anywhere. But I've heard/read about issues via Betinasia and Brokerstorm.

                                    To me it looks like an internal problem in ... Orbitx.
                                    And behind Orbitx is probably bet-football ? Looks like it.

                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 60716

                                      #368
                                      Originally posted by Poisec

                                      And behind Orbitx is probably bet-football ? Looks like it.
                                      OrbitX have been recommending bet-football as their "preferred" agent for years.
                                      .
                                      Comment
                                      • Poisec
                                        SBR MVP
                                        • 07-22-18
                                        • 1215

                                        #369
                                        Originally posted by Optional
                                        OrbitX have been recommending bet-football as their "preferred" agent for years.
                                        Yes, I wonder what it means IMO very possible they are the same people.

                                        Although I never used bet-football, I once contacted their customer service to ask what is the maximum stake on Orbtix, they said there is none other than the liquidity of the betting exchange markets. I was surprised so I asked a confirmation of that, telling them Asianconnect and BetinAsia have a maximum stake policy set at 3000 euros (while with Brokerstorm it is 1500 euros), and they double confirmed there is no limit on stakes. This confirms my guess they are Orbitx, but of course this is only speculation.
                                        Comment
                                        • MeryMaria
                                          SBR Rookie
                                          • 02-18-23
                                          • 3

                                          #370
                                          Brokerstorm account locked with 20k Whitehorse Exchange

                                          Hi SBR forum, I've been registered for almost a week now and today I was finally able to make a post about my case. I was advised to come to this forum to see if anyone can help me with my situation.

                                          After a long wait and as expected, they have confiscated my balance of 20k which, according to their terms and conditions, they have the right to do if I make fraudulent bets, but I am a professional trader and they know as well as I do that in horse races the odds move quite quickly both before the races start and in LIVE (UK - Ireland, USA and Australia). I will upload my excel of all the movements so that a professional who knows how to be here can see something fraudulent, so I would like to ask for help from whoever is appropriate and tell me the reason for confiscating my 20k funds and as they said in their email:We would like to inform you that after investigation of your Whitehorse account of Compliance team they found that you proceeded with fraudulent betting activity which constitutes violation of our Company Terms and Conditions,which means that your account will close permanently. Regarding Funds which occur from fraudulent activity as mentioned on our Terms and Conditions company reserves the right to forfeit balance /cancel void such bets and/or suspend player's account.I want to see the bets that I have made if they are fraudulent, I need help from the forum and whoever is appropriate, as well as saying that I have videos of how I was operating (if something serves as proof), because as a trader this house is the best I have seen in equalizing bets in horses (LAY-BACK) for those of us who cannot have betfair.com, I hope for help from you because we are not talking about little money.

                                          If someone could tell me how to upload my Excel file so that they can see all my bets, I would appreciate it as a helpful contribution. Thank you.
                                          Last edited by MeryMaria; 02-22-23, 07:54 PM.
                                          Comment
                                          • Alfie White
                                            SBR Wise Guy
                                            • 09-02-17
                                            • 680

                                            #371
                                            I'm sorry to be one to say this, but you will never see a dime of that money.
                                            Comment
                                            • Optional
                                              Administrator
                                              • 06-10-10
                                              • 60716

                                              #372
                                              We believe you that your bets are not fraudulent. Plus, we could not tell without many hours of investigating every line item. We need an explanation of what is fraudulent about them from the broker.

                                              But as Alfie already said, once one of these outfits decides to steal your money, not much can be done.


                                              I did not even realize that there was any Betfair white label that still allowed Lay betting on horses. Not shocked any operator who does would end up needing to do things like this to make a profit.
                                              .
                                              Comment
                                              • billax
                                                SBR Hustler
                                                • 10-08-20
                                                • 60

                                                #373
                                                hi Mery
                                                I had almost the same issue with my funds closed with Betfair but thank fully I got my money back!
                                                I know Brokerstorm I'm their customer too but I never had issues except the delay of the withdrawals.
                                                I always get my money but my trades are for sure lower amounts..
                                                Did you try to contact them via online chat or email?
                                                Comment
                                                • MeryMaria
                                                  SBR Rookie
                                                  • 02-18-23
                                                  • 3

                                                  #374
                                                  thanks for answering,Of course, I sent them 3 emails so that they could send me the fraudulent bets and I have not received an answer from any of them, and the agents with the live chat tell me that a decision has been made and there it stays, they do not give me any further explanation, what Yes, I want me to contact them via email, but they don't tell me anything, by the way, they just left my account at 0. My money has flown from the Whitehorse account, this can be reported, they have stolen €20,095 while trading (LAY -BACK) where I can upload all my betting history and see it, I'm very angry, I need help to get my money back
                                                  Comment
                                                  • Optional
                                                    Administrator
                                                    • 06-10-10
                                                    • 60716

                                                    #375
                                                    I would try reporting them to Betfair here as one action: https://support.betfair.com/app/cont...unauth-dispute
                                                    .
                                                    Comment
                                                    • Alfie White
                                                      SBR Wise Guy
                                                      • 09-02-17
                                                      • 680

                                                      #376
                                                      In their T&C they reserve the right to forfeit your balance if there is reasonable grounds to close the account due to "fraudulent" bets. It is Curacao licensed entity and it will be close to impossible to get those funds back. Only thing you can hope for is to get your deposit back, but I wouldn't get my hopes up.
                                                      Comment
                                                      • MeryMaria
                                                        SBR Rookie
                                                        • 02-18-23
                                                        • 3

                                                        #377
                                                        They are asking for my personal information such as ID number and email, which I don't have because I don't have an account on betfair.com and they can't help me, according to the live chat agent. I'm still desperate.
                                                        Comment
                                                        • kursonik
                                                          SBR Hustler
                                                          • 04-07-20
                                                          • 66

                                                          #378
                                                          Orbitx currently has 2FA verification. This should reduce unwanted cricket betting
                                                          Comment
                                                          • Namtambo
                                                            SBR Rookie
                                                            • 07-08-18
                                                            • 8

                                                            #379
                                                            Sorry can I bet 10k usd per bet without any problem?
                                                            Originally posted by blackf1re
                                                            No, they never limit you. Because they are not a bookmaker and don't take positions. They make their money on turnover.
                                                            Comment
                                                            • infotimbo
                                                              SBR Wise Guy
                                                              • 10-24-18
                                                              • 837

                                                              #380
                                                              no, not at all. It depends on the sport/event, same as everywhere else. Can be everything from $50 max to over 10k
                                                              Comment
                                                              • Namtambo
                                                                SBR Rookie
                                                                • 07-08-18
                                                                • 8

                                                                #381
                                                                thanks
                                                                Originally posted by infotimbo
                                                                no, not at all. It depends on the sport/event, same as everywhere else. Can be everything from $50 max to over 10k
                                                                Comment
                                                                • wakle
                                                                  SBR Rookie
                                                                  • 01-25-17
                                                                  • 7

                                                                  #382
                                                                  What exactly is the point of a betting broker?

                                                                  Like asianconnect88

                                                                  I signed up to see what their UI looks like, and as far as I can tell:
                                                                  • There's no "centralized" account balance: you still have to deposit into every separate bookie. And they won't give you an account for that bookie until you do
                                                                  • They still do KYC: I was asked for it minutes after making an account
                                                                  • You still access the various bookie sites through their respective websites. It's not like the broker created a centralized sportsbook or anything.


                                                                  So instead of opening 4 different accounts with 4 different bookies, I open one account with the broker, deposit 4 times, wait for them to make 4 different accounts for me, then I still open all 4 of those sites separately, just using the login credentials they gave me. I don't really see how that's much of a value-add. I'm probably missing something here, so what exactly DOES the broker do besides open accounts for me? Do they make the withdrawal process easier? Do they prevent bookie KYC (even though I had to KYC with the broker anyway)?

                                                                  Probably a stupid question, any info would be helpful!
                                                                  Comment
                                                                  • Optional
                                                                    Administrator
                                                                    • 06-10-10
                                                                    • 60716

                                                                    #383
                                                                    Transfer funds between books without having to withdraw/deposit is part of it.

                                                                    But mostly it's to get around jurisdictional laws. Or to get around being booted by the bookmaker directly.

                                                                    I think most of them do KYC now just to protect themselves from you making multiple accounts, not for the proper reasons.
                                                                    .
                                                                    Comment
                                                                    • wakle
                                                                      SBR Rookie
                                                                      • 01-25-17
                                                                      • 7

                                                                      #384
                                                                      How do they help with getting around jusisdictional laws? If the bookie asks for KYC documents, does the broker provide them?

                                                                      That certainly WOULD be a value-add but I find it crazy that they can build a business just around people wanting to get around those.

                                                                      Feel like most TOCs also say you can't use middlemen though, so you're like double-breaking TOC... do any brokers offer any sort of guarantees against account closure? I'd imagine they have some sort of predictable pattern to how they open accounts and if they ever got caught, their whole web of broker accounts might get closed, losing their customers a ton of money.
                                                                      Comment
                                                                      • Optional
                                                                        Administrator
                                                                        • 06-10-10
                                                                        • 60716

                                                                        #385
                                                                        I already think you should avoid using them, so I am not going to argue with you about why you should. Just gave you my opinion.
                                                                        .
                                                                        Comment
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