[BeatTheJerk]

So I deposit (1) dime there the other day because they specifically told me that the limits on the Aussie Open final was 1,000. So I said ok that's reasonable I was gonna make a deposit there anyway because they are offering a 30% bonus for reups. Anyways the time comes to wager after the deposit was taken and it's telling me on the wagering screen that 500 is the limit. So i contact them and they said someone misspoke about their actual limits on ATP via chat. Now today this happens ............ I do a 7 team parlay and the payout screen comes back 60-1. When it clearly states 75-1 on there website and sportsbookreview. This was my convo below via chat.


You're now talking to Hazel from 'Customer Service' The topic is : Not Provided

09:09:34 Hazel> Welcome to our Live Chat Service! How may I assist you?
j> zz24224 mj123l Why is your 7 team parlay payout 60-1 when shows it's 75-1 on this link.Type Odds 2-parlay 100/260 3-parlay 100/600 4-parlay 100/1100 5-parlay 100/2200 6-parlay 100/4000 7-parlay 100/7500
j> http://www.sportsbookreview.com/Reviews/Legends/
09:11:20 Hazel> Hi Mr Shires!
09:11:42 Hazel> Which selections do you have on the parlay
09:12:11 Hazel> remember the payout might change if the selections have a different juice
j> there all -110
j> so nothing would change
j> ?
09:17:01 Hazel> Well Justin! I check with the stage supervisor
09:17:31 Hazel> but he said that the payouts for the 7 parlay always was 60-1
09:17:57 Hazel> I tried to contact my supervisor but he is in a meeting
09:18:16 Hazel> so I'll have to wait until he finish,
j> alright
j> those are really crappy odds
j> other books have it up 91-1 on a 7 teamer
j> Parlay and teaser cards offer the Legends bettor a twist on the popular bets, and the best part are the enormous payouts.
j> that's what i read from your site.
j> enormous payouts I don't think so.
09:23:20 Hazel> Well Mr. Shires in this case unfortunately the line manager and stage supervisor are responsables for the lines
09:23:41 Hazel> and payouts odds,
09:24:13 Hazel> I'll need to talk regarding that with my supervisor because the website said one thing and the system do other one
j> yeah well that is something that has happen two straight days for me.
j> I was told yesterday that the max wager for tennis was 1000 and when i tried to use that amount it said it was 500.
j> To be honest I will never play here again once i meet the rollover or i go bust.
09:27:17 Hazel> Well your wager limit is $1000
j> Not on tennis I was told it was thats why i made a deposit here yesterday
09:27:43 Hazel> but it depends on line manager discretion to circled somo games
j> anyways I just want to play the odds that are offered on the site
j> so let me know
09:30:15 Hazel> Ok! Could you provide your email address, please
09:30:21 Hazel> or a call back nunmer
j> jdsexpress@hotmail.com
09:30:57 Hazel> Thanks! Mr Shires!
j> good bye
09:31:15 Hazel> As soon my supervisor comes to the office I'll let him now regarding this matter
09:31:17 Hazel> Bye!




I mean this book might pay well and on time, but there shitty limits of a 1,000 on all the main sports is absurd. There lines come out late and their real juicy ............

They have the Packers currently -2.5 -123 wtf ?

[FourLengthsClear]

I don't disagree that it is a very poor payout but the "Parlay Cards" tab on their website does show a 60/1 payout.

http://201.227.241.74/message.htm

[BeatTheJerk]

Thanks Fourlengths I was going by another old chart I assume.

[BeatTheJerk]

I won't play here though anymore once my rollover is met and/or I go bust ..............

Fortunately they do transfers to BetJam and The Greek. and suspect Betonline in my opinion.

[big joe 1212]

They always have been known for poor odds and lower limits.

But for us smaller players, they are a nice book with great customer service, fast and free payouts and really good bonuses!

[Jnas]

I won't play here though anymore once my rollover is met and/or I go bust ..............

Fortunately they do transfers to BetJam and The Greek. and suspect Betonline in my opinion.

I was thinking about joining there.that big bonus and the fact that they transfer to Bet jam is tempting.

[BeatTheJerk]

Dear Mr. S****s,

A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website.

The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time.

The odds have been adjusted and are paying the correct prize.

As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us.

Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything.

Best regards,
Rachel M
Legends Sports Manager

[BeatTheJerk]

I have to give them credit for what they did for me above.

[BeatTheJerk]

Jan 30, 2011 09:05 AM (09:08:15 AM) Writer:INETUSR Confirmation #:20615144
LOST 7 tms PARLAY 133/7980 $-133
812. Suns (Phoenix) PS -1½ -110 { Pro Bsktbll ** (102-104)
808. 76ers (Philadelphia) PS -2 -110 { Pro Bsktbll ** (99-110)
817. Dayton PS +7½ -110 { Col Bsktbll ** (64-82)
832. Michigan PS -7 -110 { Col Bsktbll ** (73-87)
835. Miami Florida PS +9 -110 { Col Bsktbll ** (68-72)
837. Indiana U PS +11 -110 { Col Bsktbll ** (83-84)
846. Washington State PS +4 -110 { Col Bsktbll ** (80-87)

This was parlay they were referring too. Lost it by one game Dayton +7.5 was the only loser. They didn't give me true odds on the payout.

[Trucker George]

Interesting experience.

I file stuff like this away in my mind for future reference..

Thanks for sharing.

[Jnas]

I have to give them credit for what they did for me above.

Wow good stuff, glad they are listening

[BrianLaverty]

Dear Mr. S****s, A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website. The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time. The odds have been adjusted and are paying the correct prize. As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us. Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything. Best regards, Rachel M Legends Sports Manager

WOW... They went well beyond what they had to.

Another poster overreacting and then posting on SBR before waiting to hear back.

[Ruifgalmeida]

Dear Mr. S****s,

A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website.

The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time.

The odds have been adjusted and are paying the correct prize.

As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us.

Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything.

Best regards,
Rachel M
Legends Sports Manager

They have crappy odds but they do know how to please a custumer

[BeatTheJerk]

WOW... They went well beyond what they had to.

Another poster overreacting and then posting on SBR before waiting to hear back.

Did I not compliment them on how they handled it ? In fact yes I did. So "fa get about it" I'm no knee-jerking SOB. I report how and what goes on as it presently happens pal.

[Johnnythunder]

Dear Mr. S****s,

A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website.

The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time.

The odds have been adjusted and are paying the correct prize.

As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us.

Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything.

Best regards,
Rachel M
Legends Sports Manager

That is an incredibly classy move compared to THE GREEK who gave me the wrong ** information. I had to cancel the transaction and wait 5 days for a refund....call ** twice and look like a con man and i could not place a 200 dollar wager that evening which naturally won - but they did nothing about it until I filed a complaint.

Well they did refund my ** fees after I screamed my head off at one of their clueless supervisors, but they never made any attempt to redress the issue until i filed a complaint and went ballistic.

[Border Gadgie]

Nice resolution to your query, pity alot of other books dont have customer service willing to go the extra yard like legends.

[aggieshawn]

good luck to you.

[BeatTheJerk]

Nice resolution to your query, pity alot of other books dont have customer service willing to go the extra yard like legends.

Yes I will still invest my own hard earned money in that account because of how they handled it.

[acarmelo1]

Nice from Legends

[ucbearcats1027]

that seems like a good book to me

[acarmelo1]

So I deposit (1) dime there the other day because they specifically told me that the limits on the Aussie Open final was 1,000. So I said ok that's reasonable I was gonna make a deposit there anyway because they are offering a 30% bonus for reups. Anyways the time comes to wager after the deposit was taken and it's telling me on the wagering screen that 500 is the limit. So i contact them and they said someone misspoke about their actual limits on ATP via chat. Now today this happens ............ I do a 7 team parlay and the payout screen comes back 60-1. When it clearly states 75-1 on there website and sportsbookreview. This was my convo below via chat.


You're now talking to Hazel from 'Customer Service' The topic is : Not Provided

09:09:34 Hazel> Welcome to our Live Chat Service! How may I assist you?
j> zz24224 mj123l Why is your 7 team parlay payout 60-1 when shows it's 75-1 on this link.Type Odds 2-parlay 100/260 3-parlay 100/600 4-parlay 100/1100 5-parlay 100/2200 6-parlay 100/4000 7-parlay 100/7500
j> http://www.sportsbookreview.com/Reviews/Legends/
09:11:20 Hazel> Hi Mr Shires!
09:11:42 Hazel> Which selections do you have on the parlay
09:12:11 Hazel> remember the payout might change if the selections have a different juice
j> there all -110
j> so nothing would change
j> ?
09:17:01 Hazel> Well Justin! I check with the stage supervisor
09:17:31 Hazel> but he said that the payouts for the 7 parlay always was 60-1
09:17:57 Hazel> I tried to contact my supervisor but he is in a meeting
09:18:16 Hazel> so I'll have to wait until he finish,
j> alright
j> those are really crappy odds
j> other books have it up 91-1 on a 7 teamer
j> Parlay and teaser cards offer the Legends bettor a twist on the popular bets, and the best part are the enormous payouts.
j> that's what i read from your site.
j> enormous payouts I don't think so.
09:23:20 Hazel> Well Mr. Shires in this case unfortunately the line manager and stage supervisor are responsables for the lines
09:23:41 Hazel> and payouts odds,
09:24:13 Hazel> I'll need to talk regarding that with my supervisor because the website said one thing and the system do other one
j> yeah well that is something that has happen two straight days for me.
j> I was told yesterday that the max wager for tennis was 1000 and when i tried to use that amount it said it was 500.
j> To be honest I will never play here again once i meet the rollover or i go bust.
09:27:17 Hazel> Well your wager limit is $1000
j> Not on tennis I was told it was thats why i made a deposit here yesterday
09:27:43 Hazel> but it depends on line manager discretion to circled somo games
j> anyways I just want to play the odds that are offered on the site
j> so let me know
09:30:15 Hazel> Ok! Could you provide your email address, please
09:30:21 Hazel> or a call back nunmer
j> jdsexpress@hotmail.com
09:30:57 Hazel> Thanks! Mr Shires!
j> good bye
09:31:15 Hazel> As soon my supervisor comes to the office I'll let him now regarding this matter
09:31:17 Hazel> Bye!




I mean this book might pay well and on time, but there shitty limits of a 1,000 on all the main sports is absurd. There lines come out late and their real juicy ............

They have the Packers currently -2.5 -123 wtf ?

Lol man why did you censored you last name of the email Rachel sent you if on this chat we can see your name

[BeatTheJerk]

Lol man why did you censored you last name of the email Rachel sent you if on this chat we can see your name

I must of missed that Mrs. CarmelA.

[laclippers504]

Legendz is solid

[bookie]

I wonder what percentage of threads these days contain the word "absurd." I'm gonna guess around forty percent.

[kisado]

Class move by the book. Too bad their lines suck.