[bisme]

I noticed my most recent payout was short and contacted customer service. They told me they now have a new policy which is:

We would provide 1 free withdrawal per calendar year and after that each withdrawal will have a 3% Fee over the requested amount.

Seems like a bullshit excuse to add fees to payouts. I signed up and there was one set of rules (one free payout per month), then they go ahead and change the rules and now I have to pay fees to retrieve my funds? It's one thing if they have that when you sign up and you agree to it, but it's another to add it in after the fact and apply to accounts that signed up under the original rules, don't you think?

[Hareeba!]

I noticed my most recent payout was short and contacted customer service. They told me they now have a new policy which is:

We would provide 1 free withdrawal per calendar year and after that each withdrawal will have a 3% Fee over the requested amount.

Seems like a bullshit excuse to add fees to payouts. I signed up and there was one set of rules (one free payout per month), then they go ahead and change the rules and now I have to pay fees to retrieve my funds? It's one thing if they have that when you sign up and you agree to it, but it's another to add it in after the fact and apply to accounts that signed up under the original rules, don't you think?

Unconscionable conduct!
Only one free withdrawal a year?
FFS!!

[DimSum]

It makes sense to me. They offer free play reloads with no rollover. That means everyone can deposit and withdraw after they used the freeplay. How can they make money if they give out free payouts too?

[bisme]

By offering a wagering service to customers at -110 odds?

[jjgold]

I think fees just too much for books now for usa players

Plus jerkoffs withdrawing $150 bucks ruined it also