What email server are you using? I'm using hotmail. I ran a search of Pinnacle emails in my email account, and the last one I received was the one I pasted below (dated way back from January 1st, 2008). However, I did receive that e-mail below and did reply indicating I had received it, so I've always assumed nothing was wrong with my e-mail. Also, even if for some strange reason my e-mail wasn't accepting Pinny e-mails, withdrawal requests shouldn't at all be impacted by that. Further, I'm kind of in a predicament if that were the case, as to change your registered e-mail with Pinny, the only option is to e-mail them.
Test Email (CaseNumber-775575_10)
From: Denise - - Customer Service (csd@pinnaclesports.com)
You may not know this sender.Mark as safe|Mark as junk Sent: January 1, 2008 6:31:15 PM To: ________
Dear Sir,
Please be advised that an email we sent you three days ago was returned as undeliverable.
This is a test of your current email address, as registered at Pinnacle Sports, to determine if the problem was solved.
Regards,
Customer Service Department
Pinnacle Sports
(CaseNumber-775575_10)
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This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
xxxxxxxxxx@hotmail.com
Subject: Pinnacle Sports INSTADEBIT Deposit : ACCOUNT dl224035
From: "Customer Service Pinnacle Sports"
Date: Fri, 28 Dec 2007 15:48:08 -0800 To: "XXXXXX@hotmail.com"
Dear Pinnacle Sports Client,
Your INSTADEBIT deposit has been accepted and the funds added to your account.
To see the updated balance, you may refresh your account. Please be advised that all incoming INSTADEBIT deposits are free of charge at Pinnacle Sports.
Clients who do not use our free account to account transfer option receive one free withdrawal per calendar month. There is no minimum amount required for your free withdrawal and you may use any of your authorized withdrawal methods. All additional withdrawals during the calendar month, for any amount using any withdrawal method, incur a fee. The INSTADEBIT fee is $15 USD, or equivalent. Clients using our free transfer service incur a $15 USD, or equivalent, fee for each INSTADEBIT withdrawal.
It is important to note the amount deposited via INSTADEBIT must also be withdrawn using INSTADEBIT. In addition, you may also withdraw funds over the amount deposited directly to your INSTADEBIT account, if desired.
Please forward any questions to our 24 hour Customer Service Department at csd@pinnaclesports.com..
Regards,
Customer Service Department
Pinnacle Sports