So I made a horse wager Aug 15 at 5:28pm, the race ran at 5:40pm, all easily verifiable. The next day, when I noticed the wager was pending, I asked for help. Instead of grading it, they voided it, claiming (repeatedly) "the system flagged it as past post". I provided proof of a full 10 minute gap, yet they refuse to fix the problem, despite my going thru the suggested methods.
Ticket #: 3250895
RAC Racing ticket #233864
Aug-15 SAR R9 104.99 SBR SHW 10 104.99 / 0.00 0.00 N/A VOID 08/15/2016 05:28:48 PM
The race, according to the NYRA website:
Race 9
$50,000.00, Maiden Claiming
Off At: 5:40PM
Distance: 1 1/8 Miles on Turf
Turf Course: Mellon
Track Condition: Good
Winning Time: 1:52.65
Chart: PDF
HD Replay: Pan Head-On
Results Win Place Show
2 Time Squared Jose L. Ortiz $6.00 $3.40 $2.80
7 Jennifer's Legacy Junior Alvarado $4.40 $3.50
10 Little Mary Ellen Jose Lezcano $5.60
Not a big point amount, but the idea anyone could arbitrarily claim "past posting" when it is easily, provably false is disappointing.