I applied for a 4K moneybookers at mothership Betphoenix this a.m., got the "24 to 48 hours" story.
Will keep you advised.
Comment
katstale
SBR MVP
02-07-07
3924
#282
Today again at OT, CS is left to only say email Mike and Richard.
Whoever Mike is? I have heard of one short response by Richard, but nothing from Mike.
Richard, let me offer some sage advice. When you are not paying people--you need to keep up a running dialogue with them. Even veteran players get nervous after 2 weeks of no/slow pay.
Also, it seems OT cs is no longer willing to transfer balances to Phoenix. Not sure if this is account specific or not.
I believe these guys have the money and are just in a screwed up situation, but I also think its time for SBR to have a discussion with Richard/Phoenix about all the payout problems.
Comment
Peep
SBR MVP
06-23-08
2295
#283
I called Betpheonix CS again, to check status, and they said the money should be in my account today or "I could call back".
"We shall see".
Comment
Peep
SBR MVP
06-23-08
2295
#284
double post.
Comment
katstale
SBR MVP
02-07-07
3924
#285
Peep, I am hoping this is OT specific problem. It's why I told people to try and get accounts at Phoenix and then transfer.
I have one friend who was paid no problem at Phoenix end of last week.
Comment
durito
SBR Posting Legend
07-03-06
13173
#286
Is this Richard, as in Richard from Cascade?
Comment
katstale
SBR MVP
02-07-07
3924
#287
lololol Oh man, i was hoping nobody would go there....
I really think its a different cat
Now, get back to work on that BOL video.
Comment
pukbt4110
SBR Rookie
02-04-09
26
#288
Can't wait to report that my outstanding payout has come through from betot/phoenix, but no payout from betot since 22 Jan....18 days and counting....Richard did get in touch with me Saturday but have heard nothing since....please check yr emails Richard, cheers
I think I am MUCH better off at Betphoenix, glad I transferred over. Got a feeling I would still be waiting at BetOT.
Comment
katstale
SBR MVP
02-07-07
3924
#291
Good news for you Peep. I agree the Phoenix connection at this stage looks more "together", but now if they won't allow transfers it still leaves the OT people left hangin.
Like to hear Bill or Justin's take on this situation?!
Also an update from Richard on any progress in paying the OT folks?
Comment
HeeeHAWWWW
SBR Hall of Famer
06-13-08
5487
#292
Guessing at 2 problems. 1) the OT side is severely understaffed, and 2) betphoenix withdrawals seem to get priority (both in time and in claims on e-wallet funds).
Comment
GodofGamblers
SBR Rookie
07-21-06
23
#293
Still not received any reassurances that the matter is being dealt with. Got a request for ID at the weekend which I sent. Need some more updates, please Richard! Check your e-mail. I'm on holiday next week, but can't see this being resolved before I go or before I get back
Comment
NDongle
SBR Rookie
01-31-09
5
#294
At least you receive one e-mail back. I haven't received nothing back. I don't even know if my e-mail was received by richard or if someone is working in my problem.
Comment
purecarnagge
SBR MVP
10-05-07
4843
#295
here is the real question.
SBR
What has this book done to deserve there ranking? I mean even Justin says they are a C book. Tell me why they are as good as 5dimes, greek, etc etc...
$820.00 USD affiliate commission earned with them &
never got paid
Username jalle007
Anyone can investigate on this ? jjalle007 jalle007 alle007 jalle007 jajalle007 lle007
Comment
durito
SBR Posting Legend
07-03-06
13173
#298
Originally posted by purecarnagge
here is the real question.
SBR
What has this book done to deserve there ranking? I mean even Justin says they are a C book. Tell me why they are as good as 5dimes, greek, etc etc...
They are rated C:
BetOT enters the SBR Rating Guide at C.
Comment
jalle
SBR Rookie
12-18-08
27
#299
F- maximum I told you long time be4
Comment
topgame85
SBR Posting Legend
03-30-08
12325
#300
Betphoenix is their main operation, if they can insulate the problem to betot and keep phoenix's name clean then they will be better off, it sucks for OT users but makes sense from a buisiness standpoint
Comment
Ballpark
SBR High Roller
08-19-06
174
#301
I'm still waiting for a payout from 1/20/09.
I've sent emails to Richard and Mike.
No reply as yet.
Comment
RJbetphoenix
SBR High Roller
01-07-09
170
#302
There were payments issued both Monday and Tuesday with more coming today. Most of the business done by Betot is Eastern European in nature, and not North American in nature which is our normal market for fulfillment.
We are doing what we can to assist with this issue, but there are items to be sorted out with some of these accounts. In particular multiple referrers etc. Either way, we are working to assist OT through this.
Comment
Kelso
SBR Rookie
02-11-09
4
#303
Long time lurker and first time poster. I happen to be one of the people at OT and at Phoenix. I have emailed you Richard and look forward to you clearing these matters up. I also asked OT if they would transfer my balance there to Phoenix. So far they have been unwilling to do this simple thing. I will feel much more comfortable in the future going forward with Phoenix.
From what I have seen in my time reading at this forum it is rare for a book exec to come in and take the heat. Good to see you here and of course I wish you luck in getting the payouts going again.
Comment
RJbetphoenix
SBR High Roller
01-07-09
170
#304
Payments are moving. Betot is a hosted Turn Key business in our facility and services its own markets. We are however assisting where we can at this time.
Comment
jalle
SBR Rookie
12-18-08
27
#305
Originally posted by RJbetphoenix
Payments are moving. Betot is a hosted Turn Key business in our facility and services its own markets. We are however assisting where we can at this time.
And what about affiliate earnings ??? Will you cover that loses also?
$820.00 USD affiliate commission earned with them & never got paid
Username jalle007
Anyone can investigate on this ? jja
Comment
skilos
SBR Rookie
11-07-08
21
#306
jalle, Richard are doing a good job taking care of the payments of the customers and you are talking about comissions!!!!!!!! first they have to pay to the customers and for last they pay the affiliates, so please dont make 10 posts about that
Comment
jalle
SBR Rookie
12-18-08
27
#307
Originally posted by skilos
jalle, Richard are doing a good job taking care of the payments of the customers and you are talking about comissions!!!!!!!! first they have to pay to the customers and for last they pay the affiliates, so please dont make 10 posts about that
Who is RIchard ? I first had negotiation with Frank from Betot and that was 2 months ago !!!! I am not new to this problem. I am waiting two months for it to be solved .
Comment
NDongle
SBR Rookie
01-31-09
5
#308
I got payed today
after a waiting too much time finnally my case is solved. My payment became from betphoenix so i got to thank you Richard
I also received one e-mail from betot thanking me for my patient with my withdraw.
I wish to thank to SBR also for all the help that you all provide in betot case
Comment
ae2000
SBR Rookie
02-02-09
19
#309
Still no word on my bonus taken from my account despite repeated reassurances to the contrary from betot staff on this very thread. Would appreciate an update. Thank you.
Comment
simmmy
SBR Hustler
05-27-08
96
#310
I made my withdraw on Monday and still no money, so i asked tonight on live chat when i would receive it, Ivy said it is still pending and to ask again next Monday. When the gas board comes knocking at the door asking for the money i owe them , that is the line i'm going to use, try again on Monday! Or ask Betot for it as i'm getting no-where.
Comment
katstale
SBR MVP
02-07-07
3924
#311
I know for a fact that Richard is working his way thru this stuff. One man and so much mess. This is not a stiff joint and they are not extorting you like BOL does. No question its frustrating. I like to be paid in a timely fashion also.
If they work this out I will be glad to continue to play with them--especially to get a chance at -105.
Comment
ae2000
SBR Rookie
02-02-09
19
#312
As would I - their soccer lines were great.
Comment
Lee69
SBR Rookie
02-05-09
1
#313
Originally posted by RJbetphoenix
Payments are moving. Betot is a hosted Turn Key business in our facility and services its own markets. We are however assisting where we can at this time.
I find this very hard to believe
Been waiting Weeks for withdrawal from betot richard. Was given your email address but there is absolutely no response when you use it
Betot staff string you along saying withdraw will be here and then it is not and im sick of it.
Not that difficult to send some Funds to neteller.
Comment
GodofGamblers
SBR Rookie
07-21-06
23
#314
Has anyone got paid that had been told to wager ridiculous amounts by OT yet? i.e. those who met the t + c of the K100 bonus only to be told they had to wager more by these crooks. Because it seems like we're getting pushed to the bottom of the queue and we also haven't been assured that we're not going to have to wager more. Why should I have to wager more because you changed the terms and conditions two weeks after I deposited!!! Sort yourselves out
Comment
ae2000
SBR Rookie
02-02-09
19
#315
Originally posted by ae2000
Still no word on my bonus taken from my account despite repeated reassurances to the contrary from betot staff on this very thread. Would appreciate an update. Thank you.
Still no news - at the very least I expect to be kept in the loop here though I would have thought it was a fairly trivial problem to resolve.