bank just called and told me they have extended 3 more days to get acct out of the neg. luckly my payroll checks gets direct deposited into this acct but it has taken 2 work checks(which i havent touched) to get this acct back to positive 100.00..this sucks...if you have wachovia..im telling ya..THEY DONT PLAY ABOUT OVERDRAWAN ACCOUNTS. THEY WILL PROCECUTE. as i have been already threatened.
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im a poker pro ive always made huge profits playing poker, i also have a part time job but i only make 14 a year there and im a semester away from finishing school and going into journalism believe me this 6,500 will fix all my current problems
i just need it within 2 weeks
so back to the question are these bankwires legit or no?Comment -
If you can get them to do a wire for you then I would go for it 100%. I was told that you need to be VIP etc. i wouldn't worry about wiring in 6500 into my account to be honest with you.
GL to you bro I wouldn't bet a dime for a dollar that you get your money within the next 2 weeks....Comment -
how did you blow 80K when you are a student? In college I could've survived on 200 dollars a month eating ramen and drinking crappy natty light. I hope you get your wire transfer but seriously son, you need better money management! Don't go blowing all your winnings and expect it to last forever!
good luckComment -
Hello All,
Back in April I requested a 2500 dollar check from sportsbook and it took them two months of bs and run around before they cancelled the withdrawl and returned the monies back in to my account. Shortly after I rerequested and I had to wait another month before I recieved the check. I was concerened that it may bounch however it went through and cleared the bank. I can honestly say it may take them forever to payout but you do eventually get paid out...I said I would quit playing on sportsbook.com but i got sucked back in by their juicy poker rooms. Long story short i requested 4 additional withdrawls from them from june and have yet to recieve them. I talked to a cs rep today she informed me that it would take another 3-5 weeks for them to just resolve the situation....not for me to get the check but for them to resolve it. I've learned that if you ever request money from these retards...you should expect a turn around time of 6 months.... Anyways not that it helps but heres the conversation:
Please wait for a site operator to respond. You are currently customer 1 in queue. Thank you for your patience.
Hello, my name is Anna Bowden. How may I help you today?
You: I would like to know why its taking so long for me to get my withdrawl
Anna Bowden: Please bear with me while I look up your account details.....
You: the last time you guys made me wait this long i ended up having to wait two months before yall cancelled it and made me re request it...i would like to know if this is where it is headed
Anna Bowden: Your withdrawal for $1500 is still in a queue waiting processing. We are doing our utmost to pay our customers as fast as possible without overloading our processors who are somewhat restricted in the volume they can handle on a daily basis. We ask you to please bear with us whilst we work through this and return to a speedier payout routine. Rest assured that we are working on providing more withdrawal options in the near future, thereby making the payment process much smoother and faster.
Anna Bowden: We humbly apologize for the extended delay and thank you for your patience.
You: im talking about the withdrawl for 2500
Anna Bowden: Requested on June 16th?
You: correct
Anna Bowden: This withdrawal is delayed. This situation is sincerely regretted and we can understand any frustration that you may have in relation to this.
You: what do u mean delayed
Anna Bowden: Rest assured that we are working on providing more withdrawal options in the near future, thereby making the payment process much smoother and faster.
You: so how much longer do i have to wait
You: i do not plan on playing the same game with you guys again
Anna Bowden: We are not going to give you unrealistic timeframes. The truth of the matter is that we don't know exactly how long this process will take. Please rest assured that we are currently reviewing several alternatives which will get your funds to you as soon as possible.
You: last time i had to wait 3 months for a payout
You: soo your telling me i have to wait 3 months for 2500 dollars
You: if you cant pay out 2500 dollars than why are you guys even in business
Anna Bowden: I know it is frustrating; however Management is working on a solution on this matter.This is why we do not have a specified timeframe.
You: you dont have a problem taking the money out of my accoutn quickly but you have a problem paying it out
You: can you just tell me if its going to take another three months or not
You: you guys need to seriously take of that disclaimer for 10-15 buisness days
Anna Bowden: We deal with separate processors for deposits and withdrawals. When you make a credit card deposit we get authorization from your credit card company and then credit the funds to you in good faith. Realistically it can take us up to a month to receive the funds from your credit card company. With a withdrawal, we send the funds to the processor who then cuts you a check and sends it.
You: because this is ridicoulous...ive been having to wait months
Anna Bowden: Right now we do not have a timeframe. I really apologize for not been able to give you precise or further information. The 10-15 business day timeframe given is what we aim to meet however when circumstances beyond our control occur we have to be realistic. At this stage, we want to be as upfront with our customers as possible. We are working to get new processors on board and once we do, the withdrawal timeframe will return to the faster schedule we all prefer.
You: so basically it could take me up to a anohter 3 months to receive my money
You: and maybe even a year
You: ?
Anna Bowden: Truthfully, at the moment we are facing at least 3 -5 weeks until the situation can be resolved.
Anna Bowden: Please rest assured you can expect an email from us to fully update you regarding the situation.
You: soo i wont get my check until anohter 3-5 weeks
You: ?
You: am i supposed to be okay with this
Anna Bowden: The 3-5 weeks is for the situation to get resolved, not precisely for your check to be delivered.
You: hahahha soo it could be another 6-20 weeks before i get my money
You: i would like to talk to one of your managers
Anna Bowden: Management is dealing with the new processors and doing all the pertinent negotiations, so we can have this solved as soon as possible.
Anna Bowden: My supervisor is right now monitoring this conversation. All the information given is the one that we all handle at the moment.
You: so bottom line is im screwed and you cant do anything for me
You: why do yall even have a customer service when you keep feeding me the same crap
You: only in the end to tell me that im gonna have to wait a long long time before i even get my monies
Anna Bowden: We extend our most sincere apologies for the inconvenience caused by this issue Dat. Your patience while we reach a resolution to this issue is greatly appreciated. We are trying to do our best for our customers, and have better options for your withdrawals.
You: first off ive been patient long enough and now im out of patience.....and quit giving me the same copy and paste lines you been giving all your other customers...yall need to get your crap to together or close downComment -
looks very familiar
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they never send an emailComment -
So, I assume that you have $6500 there because of poker playing, and not sport bets then. My sympathies. If that is not the case, then what happened to you poker bankroll, and how did you get into this pickle in the first place? As others have said countless times before, good bankroll management is critical if you want to be a poker pro. Check out Mark Blade's book "Professional Poker", it's got pretty good advice on bankroll management.
Good luck.Comment -
Well I've manged to get 6K or so out of this place. I know its risky but IMO there is no other option.
I look at it like I get to shots. One the money comes out and if I win then hopfully they pay out.
Anyways I have serveral outs and I only bet when I can make money IE bet one side +105 and the other side even.
Betting a -200 favorite for 4 dimes and then betting the dog +200 is a good way to get into a bind I would agree.
This is ultra risky but I'm willing to give it a shot its worked so far over the last 3 months......SLOWLY.Comment -
time to play hard ball with suckbook.com
How about this: Jazette must have a CEO or someone ostensibly at the helm. Just get dude's home phone and hound the bejeezus out of him with 4 a.m. phone calls. Nothing else works......
I'm an average Joe. Sportsbook.com has to have really pissed off some big fish....What's crazy is they have been in the biz for 10 years and did not have relationships with several processors? They can't be that stupid or lazy can they? Actually, from dealing with customer service, I just answered both questions for myself. Yes and yes. F them!Comment -
Lets get something straight about this outfit. There ARE NO BIG FISH playing with them. There limits are ULTRA small and they only will pay you 2500 a check. They only want the guy betting 200 a game etc. They shade the line .5 to a full point on all public bets. They want the entire handle themselves and want to gamble on all games. They are a complete joke tank. Who is putting money in this place, VIP's yeah sure.Comment -
ya im not very good at betting sports, im a pro poker player and a decent to underaverage sportsbetter, this is all from my poker winnings, and as for the rest of my money, i bought a new house, new car and a ton of other bills i dont want to go into , i did all this because i had a decent amount of money and had 6,500 coming from sportsbook i was gonig to take about a grand of that money to the local casino and clean up andput the rest in the bank but instead i have nothing and im really hoping this bankwire really worked that ive been approved for ......Comment -
If someone doesnt mind waiting for the money, i will transfer into your acct my money at 75 cents on the dollar, anyone interested???Comment -
I hada check processed from belmont.com about 2 weeks ago...What showed up today. A F"ING CHECK....WTF? This thing is for sure going to bounce.Comment -
They have multiple skins/sister sites though, so all in all there's ways to get money down there so long as one doesn't get tripped up over what they deem to be "bonus abuse". Still not a good idea for anyone to post up there as of now with this ongoing processing issue.Comment -
nothappy send me a message i amComment -
durito what is the parlay theft? And of course I know about the lines.....Comment -
Last year they noticed they were losing a lot of money on correlated parlays: ie betting the over and the favorite in a college football game. so they made those parlays against the rules.
then they went back and stole from all the players that had won using those parlays over the last year to the tune of at least $250,000. never mind the fact that they had accepted all these bets. they of course, did not refund anyone who had lost money betting parlays.
....
7/15/2008 11:41 PM
All-Sportsbook enters the SBR Rating Guide with an F rating. All-Sportsbook is part of the EZ Sports Group. The most recent complaint came from a player who was with sister book Vegas-Sportsbetting (SBR rating F) five months ago. The player won almost $5,000 on a Giants Super Bowl futures wager. After requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past. The scam allows the book to take continous action on multiple teams through out the season, eventually stiffing only those who bet on the championship team. All-sportsbook.com already has its very generous NFL futures odds up.
6/17/2008 11:22 PM
1LuckyGambler enters the SBR rating guide at D-
1LuckyGambler is a Costa Rica-based sportsbook that uses the sportsbook.com (SBR rating D-) hosting and service center. Bettors are advised to steer clear of the Sportsbook.com group which has scammed many players over the past year. sportsbook.com is four months behind in payment to some players due to a lack of processing resources.
6/16/2008 10:22 PM
Scam sportsbook USDbet (SBR rating F) soliciting new players it cannot pay
USDbet has been unable to pay players since August of 2007. The sportsbook advertised on sports betting forums while complaining about its blacklist status on SportsbookReview. Once its processor refused to give the book player funds it collected on its behalf, USDbet stopped answering player emails. USDBet.com continues to take deposits and will likely aggressively market bonuses prior to the start of football season. Players should be aware of these scams that utilize money-first gambling portals to appear to be legitimate operations.
Player: Hi, I've been using USDBet for 2 months now, and I've won quiet a bit of money. They appeared to be a creditable looking website, I've been able to get answers to question regarding bonuses and different betting types via email, but when it comes to making a withdrawal, I don't get any response.
I actually spoke to someone once via there live chat once, and they said there withdrawals wont be activated for 3/4 weeks due to a change in management (but they keep accept deposits?!?!?)
There live chat very rarely works, and there 1800 number rings out. (Although, rarely, I actually do get someone on the live chat, but I've tried over 200 times and I've only gotten through twice). This is starting to really #$%! me off. Is there anything you can do to help me?
USDbet migrated to Futurebet from the sportsbook.com Group in December of 2006.
6/13/2008 11:48 PM
New player victim to sportsbook impersonator
Player: After hearing about how good Legendz was and that you gave it an A+ rating I decided to join. I went to Legendssportsbook.com and sent 250 bucks! It wasnt until 2 week later when i tried to get there from SBRlines did i realize they were two different websites! I checked the rating guide and realised a scammer has my money.
Robbie, formerly of defunct Apex Sports (SBR rating F) is operating legendsportsbook.com which has attracted bettors looking for the real Legendz (SBR rating A+). SBR has warned players since 2006 of LasPalmassportsbook.com after readers reported depositing in what they believed to be LasPalmas (SBR rating B-). Bettors should also beware of OceanSportsbook (SBR rating F) and AmericasBookie (SBR rating F). Both are part of this network of scam sites.
5/14/2008 09:41 PM
Logans enters the SBR rating guide at D-. Logans is the second sportsbook.com-hosted sportsbook to enter the SBR rating guide this week. Logans is advertising the same $10 free bet promotion that other sportsbook.com serviced books are offering. As is the case with other brands, it does not mention that the use of the promotion is prohibited when it has been accepted at other seemingly independent sportsbook.com licensees. The group has labeled the used of multiple bonuses at their different books as abuse and confiscated player funds from winning accounts.
5/13/2008 09:47 PM
Ebets enters the SBR rating guide at D-. Ebets is a Costa Rica-based sportsbook that uses the sportsbook.com (SBR rating D-) hosting and service center. Ebets is currently calling players from customer lists to offer 25% bonuses. Bettors are advised to steer clear of the sportsbook.com group which has scammed many players over the past year.
5/8/2008 04:56 PM
sportsbook.com (SBR rating D-) yet to correct April 13th misgraded wagers
Players with losing wagers on Herzeliya vs. Beitar Jerusalem may contact SBR for help requesting a manual sportsbook account credit. The match was called before completion due to crowd violence. sportsbook.com's rules state the match must be completed for the player to have action. SBR has already assisted one player correct his account however, the sportsbook has not applied credits to all deserving account holders. It is common for the sportsbook.com Group to credit only the players who complain. Two players from Sportsbetting.com (SBR rating C-), which outsources its wagering and odds management to sportsbook.com, are awaiting credits.
4/29/2008 09:55 PM
Sportsbetting.com (SBR rating C-) players submit complaints
The sportsbook has been behind in payments since it stopped using sportsbook.com (SBR rating D-) accounting service in December of last year. Over 25 users have submitted payout complaints within the past month. The majority of these players are most alarmed by the lack of communication with the sportsbook, saying they are continually promised updates by email and phone that never arrive. SBR can verify that players have been paid five figures. Recent history suggest players who are waiting will be paid within two months.
Player waiting for $2,500: They literally have provided zero updates. The call center "pros" keep giving the same empty assurances and "we understand your frustration" pleasantries, but there has been exactly zero word from the actual withdrawal department about when they are going to re-issue a check. | Player discussion
4/5/2008 01:58 AM
New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000
BetOnUSA stiffed multiple players for at least $200,000 when moving its websites from the sportsbook.com Group (Jazette Enterprises Ltd) to already slow-paying operation, Futurebet. This latest claim is for just over $29,000. BetOnUSA has told winners that these large debts belong to the sportsbook.com Group. In late 2007 BetOnUSA forced a player to settle for slightly more than half of his six-figure casino jackpot, claiming that sportsbook.com, who was providing hosting and software to BetOnUSA at the time, was responsible for those funds.
Player: In summary, when Betonusa.com went down last year, my account balance was $21,723 and the sum of 3 pending checks I did not receive amounted to $7381. Once the plug was pulled at BETONUSA I never did gain access to my account again, so the above figure represents my best estimate of the balance based on a diary of my wagering activities. The figure for the 3 checks is accurate and I will be more than willing to provide withdrawal receipts if requested. When the site came back up, I could not log into my acount and my balance disappeared.
4/2/2008 09:56 PM
Hollywood Sportsbook (SBR rating D-) cancels player's $2000 winning wager
A Hollywood player accidently placed a wager on the wrong team. He asked customer service if he could cancel the wager, was told that it was not possible, and was advised to wager on the other side of the match to eliminate the risk and "only lose the juice." The player waited until minutes before the game's start time and made a would-be losing wager on the other team. Hollywood canceled the winning wager during the game. Despite wagering logs showing the book did unjustly cancel the bet after start time it denied the player's request to review the phone logs confirming the bet would stand. Hollywood initially told the player it would investigate the matter in February but is no longer responding. SBR has added the claim to the list of pending issues filed by the sportsbook.com Group's players. Hollywood was acquired by sportsbook.com in May of 2006.
4/1/2008 11:04 PM
SportFanatik (SBR rating D-) player accepts $10 free-bets; book confiscates $820
Sportfanatik shares the same ownership and management as sportsbook.com (SBR rating D-). The sportsbook.com Group regularly refers to these $10 free-bet offers as a reason the bettor is not entitled to his/her balance, claiming the user violated the bonus rules or "the spirit of the promotion." The scam is always used on winning players who are often debited for more than they have received in bonuses over the life of the account. Even long-time sportsbook.com account holders should use caution. The book has proven it will attempt to increase profit margins by stealing funds from players with positive balances who are no longer perceived to be profitbale. Other recent scams include voiding winnings on parlays and stealing five and six figure balances from winners who used different sportsbooks within the sportsbook.com family.
Player: I have a problem with sportfanatik in that my account has been disabled ,there was a small balance of $20 and a pending bet of 800/1000 San Antonio for NBA champs ,reason being they are accusing me of playing both sides in the weekly free $10 bet . I have an acc with Hollywood as well but I didn’t realise they were connected , I thought it strange that they would offer the same proposition but I did take the free bets most weeks ,as I had no opinion of the propositions I mainly ticked the boxes at random and obviously at times they would differ . For at least a year I have only been taking the free bet with sportfanatik and one is only allowed 1 free bet per week so it is strange that this complaint should surface now . I fail to understand how they can adopt such stringent measures and if they are legally entitled to cancel my bet and confiscate my funds. Hoping that you can assist in this matter
3/11/2008 06:30 PM
LinesMaker (SBR rating C-) and Sports.com (SBR rating D-) refund player's confiscated funds. Management of the sportsbook.com Group tells SBR the player's funds were taken because he wagered the "free bets" for an extended period without giving the house action. Winning players are advised to use caution at sportsbook.com Group books.
Player: I've had these two accounts for approximately 18 months and normally play the weekly $10 bets only after I've made a few bets during the week, maybe 40% of the time. I guess that in February, there weren't really any games to my liking so a little bored, I played the free bets and won about $20 each at Sports.com and Linesmaker. I did not use the two accounts to place bets on opposing sides of the free bet and I didn't receive any warnings before the accounts were disabled. Thanks again for your help 3/10/2008 05:36 PM
Sports.com (SBR rating D-) & Linesmaker (SBR rating C-) close player's accounts; confiscate $1,765
The sportsbook.com -hosted sportsbooks are known to give multiple promotions and bonuses over long periods of time only to confiscate funds if the user is deemed to be unprofitable claiming he/she "took advantage" of an offer or did something "not in the spirit" of the promotion. This player was told he took part in "free bet abuse" which is the label given when a player uses two $10 free bets on opposing teams or has simply collected multiple free bet credits at different sportsbook.com-hosted brands over an extended period of time. Sales agents tell players during the sign up process that each book is a separate entity, is not affiliated with other brands, and that bonuses and accounts with different sportsbook.com-hosted brands are allowed. The sportsbook.com group's risk management department audits winning accounts looking for reasons to confiscate the amount of money the player has won through its time with the book. The scam affected many players in 2007 when the operation debited accounts thousands in winnings on correlated parlays. sportsbook.com kept player losses from those same wagers.
Linesmaker ownership is expected to reverse the decision of its turnkey provider as it has in the past. SBR has asked both sportsbook brands' decision makers to review the claim.
1/11/2008 08:39 PM
sportsbook.com Group steals $5,677 from player
The player held accounts at sportsbook.com (SBR rating D-), Sportsbooks.com (SBR rating D-), Sportfanatik (SBR rating D-), and PlayersOnly (SBR rating D-). He was debited for the amounts won over the life of the account totaling $5,677. sportsbook.com cites "bonus abuse" as the reason for stealing these funds. The sportsbook.com operation often labels players who have won money and utilized promotions in more than one of the many sister sportsbooks as bonus abusers. sportsbook.com and sister Jazette books do not have rules against using multiple brands and using their promotions. It is often encouraged through cross marketing and the sales departments which market each website as an independent sportsbook.
Player: I did everything above board and was having a good season of NFL picks and now they've stolen from me. I guess I should have known better since you had it listed as D- but they'd fixed their payout issues over the last few months and I had never had other problems with them over 5+ years of active use. However, I have no email to send you since they didn't even bother to email me.
1/9/2008 10:27 AM
Sportsbetting.com (SBR rating C-) phone lines back up. The sportsbook's users have complained about the absence of a working phone line, not receiving email responses and slow-pays since the start of December. Sportsbetting.com switched to in-house customer service and financial processing at the start of December. Players have recently confirmed receiving payouts that were originally requested through the sportsbook.com Group's service in November.
Update 2:20 PM: Two players who complained of withdrawal delays in December report receiving subsequent four-figure payouts in seven days.
12/30/2007 02:21 AM
Win4Real (SBR rating C-) credits player for funds confiscated in June
$791 was initially stolen by the sportsbook.com (SBR rating D-) operation's customer service, which managed Win4Real player accounts as it does with most of the sportsbooks it hosts under Jazette Enterprises Ltd. Ownership has has since employed its own processing and customer service department.
6/14/2007 Report: Win4real (SBR rating D+) confiscates player's winnings citing multiple accounts within the sportsbook.com family. The player, who also holds an account at SuperBook (SBR rating D+), claims $791 was taken from his balance. win4real and the sportsbook.com Group (Jazette Enterprises Limited) does not prohibit players from using multiple accounts in its large family of sportsbooks. SBR will contact win4real on the player's behalf.
12/13/2007 06:46 PM
SBR Mailbag: Sportsbetting.com (SBR rating C-) users file complaints
Three players report being slow-paid by SportsBetting.com with one player reporting waiting since March. "$1,512 has been requested 2-3 times per month, since March of 2007 - nothing but excuses, no payment. My responses are exactly the same each and every time. We will investigate and get back to you. Never." Sportsbetting blames previous service provider, sportsbook.com (SBR rating D-), which handled payouts until November. Sportsbetting has pursued these matters with their former banking department. Players also complain that the book has not replied to emails, has not had a phone number since November, and LiveChat is often backed up with as many as 20 users in the queue. Two players have recently submitted payment requests under the new system and have offered to allow SBR to monitor the withdrawal process. | Discussion
11/30/2007 06:37 PM
Sportsbetting.com (SBR rating C-) leaves Jazette Ltd. (sportsbook.com Family) customer service
Sportsbetting.com has removed the service provider's phone number from its website as the first Jazette-affiliated sportsbook not to utilize any of the operation's client support system and staff management. The book will provide its own customer service and accounting department. Sportsbetting has not offered a phone support line of its own but states it is "upgrading its phones service" and is asking players to use its LiveChat feature. Sportsbetting continues to use sportsbook.com's World Gaming software and line management system. The move is expected to be followed by other sportsbook.com partner books that want to avoid providing poor customer service and the unethical actions taken by Jazette management. SBR will closely monitor new payout request and player support services.
11/24/2007 11:58 PM
NYCsportsbook & EZbets identifed as part of sportsbook.com Group. Both NYCsportsbook and EZbets have been downgraded from D+ to D-. Two new reports of theft were filed this week by players at books affiliated with sportsbook.com.
11/23/2007 04:08 PM
sportsbook.com (SBR rating D-) steals $10,000 from player claiming he abused bonuses. The player took offered deposit bonuses over a three year period from three different books that are hosted and serviced under sportsbook.com. sportsbook.com classified accepting these bonuses as "bonus abuse" despite the fact that rules against accepting offers from the multiple sportsbook.com-service books do not exist and that the player followed the listed terms of service when joining. sportsbook.com confisctated the funds shortly after the player's profit grew beyond what he had received in bonuses over the life of these accounts. All bonus requirements were met and previously withdrawn. sportsbook.com terms of service do not refer to a rule allowing the book to audit account and bonus history to see if promotions were used "in the spirit of the bonus." This has been a reoccurring complaint from sportsbook.com users over the past few months. sportsbook.com has used other illogical reasoning to take money back from winning users. SBR is currently collecting data on a player case where over $150,000 was confiscated. The timeline of player and book activity will be published early next week.
11/16/2007 08:32 PM
SBR comments on upgrades for Sportsbetting.com, BetUSA and Linesmaker
Ownership for these three sportsbook.com-hosted books have agreed to make decisions independent of sportsbook.com (SBR rating D-) and in a manner that is deemed to be fair to users. Each book has addressed old complaints and states that it is committed to addressing future issues. These sportsbooks offer email service that by-pass the sportsbook.com customer service center. sportsbook.com has allowed a long list of player complaints to build. The list includes verified reports of outright theft and cheating on individual bets. SBR will publish a detailed report of offenses once all data is gathered and discussions on remaining issues have concluded. SportsBetting and Linesmaker have been upgraded from D+ to C-, BetUSA from C- to C. Privately owned sportsbook.com-hosted sportsbooks that would like to clarify their position and address pending issues should contact SBR.
Note: All sportsbook.com-serviced books rely on the operation for its financial processing. The group was unable to pay some non-U.S. players for over five months earlier in 2007.
11/11/2007 01:26 AM
sportsbook.com (SBR rating D-) confiscates $10,000, cites free-play bonus abuse.
Player: Hello…..I need help with a sportsbook complaint. I had around $10,000 at 6 different sportsbooks within the sportsbook.com group. They said they froze my accounts for “free bet” abuse and seized all funds…..I only made $200 - $300 off of freebets over the last two years….and they took $10,000. I can see if they wanted to take the $200-$300, but 10K? Is there anything that can be done?
sportsbook.com is claiming the use of bonuses at multiple sportsbook.com-managed books is "bonus fraud" and reason to confiscate winnings. A second player has submitted a claim to SBR for $50,000 . The player was told $50,000 would not be paid because he circumvented limits on some of his wagers by using affiliated sportsbooks to place the same bets. The same player was also debited over $30,000 when sportsbook.com scammed multiple users, stealing parlay winnings.
Player: I have always used my own name, address, email, credit cards, etc. It was
plain who I was at all times. I don't see how I should be expected to keep track of which books are allowed and which aren't, especially if that information isn't expressed anywhere.
sportsbook.com and sister Jazette books do not have rules against using multiple brands and utilizing their promotions. It is often encouraged through the sportsbook sales departments which market each website as an independent sportsbook. sportsbook.com states that it will adress these reports in detail. 11/3/2007 11:25 PM
Linesmaker.co.uk (SBR rating D+) closes, says Futurebet claiming insolvency
The sportsbook's homepage gives users the following message:
"The gaming platform provider for this website is claiming insolvency and is no longer able to provide services". The website also states that player balances will be honored and users must contact the book at fbrescue@linesmaker.com to make arrangements. The message does not say if balances will be moved to sportsbook.com-serviced Linesmaker.com (SBR rating D+) or if players will be given the option for an immediate payout. Other Futurebet-serviced sportsbook users will not be as fortunate.
Note: Linesmaker.com ownership tells SBR they would not be part of voided correlated parlay scandal. Any players who believe their LM account was debited due to the sportsbook.com Group winning parlay confiscations should contact SBR. Linesmaker was not downgraded to D- along with most of the sportsbook.com Family.
10/30/2007 11:00 PM
sportsbook.com (SBR rating D-) attempted to lessen the severity of their parlay winnings confiscations by announcing they will credit players for losses during the same period. However, SBR is collecting account information from players who have not been credited for losses. Players who have standing losing correlated parlay wagers will be added to a new list to be given to sportsbook.com management.
10/26/2007 08:56 AM
Futurebet on verge of collapse; SportsbookUSA and sister books downgraded to F
More Futurebet Sportsbook brands report that the operation will not pay book owners or their players. Brand owners who ignored Futurebet warnings now realize they have been marketing a scam operation and find themselves with player debt that they cannot pay. Futurebet has not passed earnings, from what has been a very favorable football season for the house, on to sportsbook site owners. Book owners who have been stiffed out of these profits must go into their pocket or stiff the players who managed to win.
Scam planned months in advance?
Futurebet Sportsbook brand owners tell SBR that the turnkey business reached a new low in the early part of 2007. The operation blamed problems on processor theft and stiffed employees in June. Despite the internal probelms sportsbook giant BetOnUSA (SBR rating D) chose to migrate to Futurebet just last month. SBR expects BetOnUSA, which briefly owned the World Gaming software source code, to take control of its second sportsbook platform once the many sportsbooks sites close. A paper sale of Futurebet-owned flagship SportsbookUSA is also possible. The chronic slow-pay book has been quiet while white labels see shrinking player bases and growing debt.
Futurebet-hosted Linesmaker.co.uk (SBR rating D-) to transfer balances to sportsbook.com-serviced Linesmaker.com (SBR rating D-). Players who reside in countries that are prohibited by the sportsbook.com Group will receive a check. Linesmaker.co.uk users should contact SBR. Futurebet Sportsbooks that have obtained their own processing or will move player balancesto a different book are also asked to contact SBR.
10/19/2007 06:13 PM
sportsbook.com: We will cancel winnings and keep player losses
sportsbook.com (SBR rating D-) tells SBR that they will not reverse the decision to confiscate parlay winnings. The Jazette Group has added insult to injury today by releasing a statement saying they may also keep player losses. The statement starts by referencing vague house rules and invites victims to ask for their accounts to be reviewed so sportsbook.com can decide whether to retroactively cancel losing parlays as they did with winning wagers that took place after September 1st. The book has been accepting these types of wagers for years. The latest rash of complaints take the Jazette operation from inefficient error-prone giant to stiff-sportsbook status.
sportsbook.com: If upon a second review of the account the decision remains that the customer repeatedly and knowingly exploited the system in order to place those wagers, then no further action will be taken. | Read Full Statement
10.22.2007 Update: sportsbook.com now stating that all losses in this time frame will be refunded. Players should contact SBR to pursue credit for losses.
10/19/2007 01:23 PM
Sportsbetting.com (SBR rating D+) joins BetUSA (SBR rating C-) in stating that it will not confiscate winnings from correlated parlays, which was the original action taken by service provider, sportsbook.com's (SBR rating D+) operation management. Any players that have found their SportsBetting.com account to be debited should contact SBR or Sportsbetting.com.
BetUSA has added the following rule to address the lack of software control over correlated parlays. Other sportsbook.com sister sites are encouraged to add similar language and warn players via email that this new stipulation exists.
Correlated parlay betting: The results of certain events can be considered to be correlated. For example, in college football betting on a heavy underdog (eg 35 point underdog) and the under in the game is statistically correlated. If players consistently bet correlated parlays then management reserves the right to regrade wagers. Wagers will be split so that half the stake will go on the pointspread and half on the under in the game. This rule applies from 19 October 2007. This will only apply to those regularly staking $50 or more on parlays and is intended only to limit professional bettors who consistently bet correlated parlays.
SBR Rules Monitor: BetUSA
SBR continues to discuss this matter with sportsbook.com management with little progress. sportsbook.com has agreed to credit players for losing correlated parlays since September 1st. This is of little consolation for most victims because only winning account holders were robbed during a time period when sportsbook.com noticed players beating the book for large sums. Players do not have the option to recover losses from periods prior when they may have sustained a losing run. The offer by sportsbook.com, although possibly reducing the amount stolen, further illustrates why the actions are unjust.
10/16/2007 02:32 PM
BetUSA (SBR rating D+), a sportsbook.com serviced book, agrees to pay on all voided same-game (correlated) winning parlays. BetUSA ownership has often reversed unfair decisions by its service provider on issues ranging from incorrect bet grading to bonus and wagering disputes. Players whose BetUSA balances were debited should contact SBR or BetUSA ownership by email. SBR is still communicating with sportsbook.com regarding the decision to confiscate these winnings across all of the sites under its management.
10/14/2007 02:21 AM
GoHorseBetting enters the SBR rating guide at D. GHB is a sportsbook serviced by the sportsbook.com group which is the source of over thirty new complaints this week. SBR to report in detail on each matter.
10/13/2007 11:22 PM
Email from BetOnUSA (SBR rating D) manager shows how neither sportsbook.com (SBR rating D+) or BetOnUSA are claiming responsibilty for a player's near five-figure balance. This player's account was moved from BetOnUSA's operation with the brand PyramidCasino to sportsbook.com's operation. Once BetOnUSA's group of sites moved to Futurebet and ended its relationship with sportsbook.com, some larger balance holders saw their funds disappear. See BetOnUSA email to player.
10/11/2007 11:10 PM
sportsbook.com (SBR rating D+) confiscates winnings made from correlated parlay bets dating back over one month. SBR is currently investigating complaints submitted by four players who were informed via email that thousands would be deducted from their balances because winnings derived from parlays where the legs of the parlay are "linked." Wagering on Under the total score and the Underdog spread would be an example of a correlated 2-team parlay. Some sportsbooks use their software to prohibit these types of wagers. SBR is also investigating a separate claim made by a player who states that over $80,000 was confiscated because he utlized different sportsbook websites within the sportsbook.com family (Jazette ltd Group) of sportsbooks. This has been allowed and often encouraged by the different brands in the past. SBR will list updates for all sportsbook.com complaints ranging from instances of incorrectly graded wagers to missing balances from sportsbook brands that defected from the sportsbook.com operation to other white label services.Comment -
MarkDogg...
It wont let me send you a PM becasue it says i dont have priveleges, maybe bc im new here, try sending me a PM or email at dwdandns@aol.comComment -
I am also a sports.com member who is having trouble cashing out
won a wager since end of april 08 and got a bounced check around JUNE from zip payments.
If someone plans to cash out at a check cashing place that was the worst experience first they cant verify zip payment check 2nd tellers ask what is the check for..what is this payment for...all this nonsense....Check bounced at my bank $10.00 penalty.
these mofos shudnt be taking any USA players money point blank sportsbook.com and any sister ,parent, brother company should be blacklisted
CSR told me since 2 years ago USA Pased Law blah blah blah fax them a copy of check to analyze why it bounced what a joke
well good luck to anyone getting paid in a reasonable amount of time lucky for me I dont count chickens before they hatch though I rem that day like if I won the lotto lol
It was a $5.00 parlay of like 6-7 dogs(1,600) an amazing hit. I thought since I hit with 5 dollars and never reload with that book they deem me unprofitable and arent going to pay but I see all you guys have probsComment -
I guess I can just burn this Zip check in my hands and avoid the $7 bank fee.Comment -
i have a check that just arrived today!!! dated 7/14/08.....I will let all know what to do as I'm going to the xxxxxxxxxxxx to see if this one goes through.Comment -
If its from zip avoid they are all bouncing I am going to stick with B&M me thinking i-net wagering was pretty nifty from a couple of mouse clicks either that or trust the A books 5 dimes betjamComment -
[FONT='Arial','sans-serif']SPORTSBOOK.COM Distributes Millions of Dollars of Bad Checks to Customers in U.S. and Abroad[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif'](Dallas, TX, July 16, 2008) Sportsbook.com, a leading internet sportsbook/casino/poker website, has distributed millions of dollars in worthless checks to their winning clients in the United States, Canada and abroad over the last three weeks, and are currently holding millions more of processed winnings to thousands of U.S. clients.[/FONT]
[FONT='Arial','sans-serif']Sportsbook.com, located in Costa Rica, is one of many internet gaming websites owned by Jazette Enterprises Limited operating out of Antigua and Barbuda. Sportsbook.com was first notified of the issue on July 3rd when their clients started calling to complain of bad checks written to them by Zip Payments, a major “withdrawal” processor of Sportsbook.com, located in Henderson, NV. [/FONT]
[FONT='Arial','sans-serif'] By Monday morning, July 7th, Sportsbook.com customer service reps, supervisors and managers became inundated with calls from angry clients who demanded answers. Sportsbook.com had no answers for them and said at the time they were trying to contact their processors to find the source of the problem. [/FONT]
[FONT='Arial','sans-serif'] Meanwhile, Zip Payments was also being berated by calls, and their “Help Desk” was instructed to patch calls to their overseas customer service operations. They in turn referred calls to the overseas service merchant for Sportsbook.com, a company called Graapa out of Barcelona, Spain. Graapa, a large international merchant processor for several online gaming companies, among many other industries, had no comment on the matter and referred all clients to Sportsbook.com.[/FONT]
[FONT='Arial','sans-serif'] By Monday afternoon, July 7th, online gaming message boards and online gaming forums were filling with massive complaints about Sportsbook.com, along with other online gaming/casino’s owned by the Jazette Corporation. Sportsbookreview.com, an online website that hosts these forums and rates online gaming companies, quickly downgraded the Sportsbook.com website to a “D- rating.” Hours later, hundreds of sportsbook.com clients were posting stories and details of the many bad checks and the charge-backs associated with them.[/FONT]
[FONT='Arial','sans-serif'] On July 8th, Sportsbook.com upper management confirmed that they had lost their major withdrawal processor in the U.S. (Zip Payments) and were in the process of trying to quote “recoup the funds.” However, customer service reps, supervisors and management for Sportsbook.com offered no explanation and no plan of action as to the re-issuance of the bad checks.[/FONT]
[FONT='Arial','sans-serif'] [/FONT][FONT='Arial','sans-serif'](more)[/FONT]
[FONT='Arial','sans-serif']Sportsbook.com (continued- page 2)[/FONT]
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[FONT='Arial','sans-serif']Upper management at Sportsbook.com on July 8th estimated over 5,000 customers and an approximate amount of $4-5 million in bad checks were issued, but they had no clear way of knowing for sure. [/FONT]
[FONT='Arial','sans-serif']According to JoAnna Martinez, customer service manager for Sportsbook.com, “Until the client calls us and tells us that their check has bounced, we have no idea how many checks over the last three weeks that were distributed were actually bad checks,” as we cannot confirm with our processor.”[/FONT]
[FONT='Arial','sans-serif']By Tuesday afternoon, Zip Payments corporate office phones in Henderson and Las Vegas had been disconnected, and their so-called “Help Desk”, which is the phone number given on all of the bad checks, were quoted as “laughing and berating” those that called in questioning the bad checks issued by Zip Payments.[/FONT]
[FONT='Arial','sans-serif'] In addition to the worthless checks that were issued, Sportsbook.com also was dealing with clients who for the last month had been “expecting winning checks to arrive.” The normal time frame for Sportsbook.com to release a check once it has “been approved by processors” was two to three weeks. Those that had waited that long and more soon learned by the end of the day from customer service reps that without a withdrawal processor, absolutely no winning checks were going to be distributed.[/FONT]
[FONT='Arial','sans-serif'] Once word spread thousands more began to post messages on the online gaming forums citing their complaints and Sportsbook.com’s lack of communication.[/FONT]
[FONT='Arial','sans-serif'] A few select emails to specific clients were sent by Sportsbook.com apologizing and citing the issue as quote: [/FONT][FONT='Arial','sans-serif'] “which would appear to be resultant of an error in the transmission of funds.” [/FONT][FONT='Arial','sans-serif']This statement and apology did little to satisfy the wandering minds of thousands of suspicious clients who were now wondering if Sportsbook.com was going under.[/FONT]
[FONT='Arial','sans-serif']Sportsbook.com finally sent an official email out to their clients on Thursday morning, July 10th. For the complete transcript of the contents of this email, go to [/FONT][FONT='Arial','sans-serif']http://forum.sbrforum.com/sportsbooks-industry-68/sportsbook-com-payment-delays-73395-p8.html[/FONT][FONT='Arial','sans-serif'] and scroll down until you see the entire email message. An excerpt from this email reads: [/FONT]
[FONT='Verdana','sans-serif']“Since the UIGEA was passed almost 2 years ago it has had varied success
in clamping down on banking transactions involved with online gaming.
Unfortunately the easiest form of transactions to trace and tackle are paper checks sent out to you, our customer. As a result of this all of our current check processors' have found it increasingly difficult to get your checks to you.
At this point I would like to reassure you that a similar situation has
happened previously, and on a much greater scale.”[/FONT]
[FONT='Arial','sans-serif']Sportsbook.com (continued- page 3)[/FONT][FONT='Verdana','sans-serif'](more)[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif']Sportsbook.com customer service reps still refused to offer a timeline for settlement of these bad checks. They only commented that those that had bad checks in the amount of $5,000 and over could “possibly” receive their funds wired into their accounts for a fee. Reps went on to clarify though that quote “only 4-6 wire transfers could be done per day, and they were backlogged for 4-6 weeks already with requests.” [/FONT]
[FONT='Arial','sans-serif']By Friday, July 11th, online message boards repeatedly told stories of berate clients who continuously received no firm answers and no firm timelines for the re-issuance of the checks. By Friday afternoon, customer service reps for Sportsbook.com were telling their clients different timelines. According to the message boards on sportsbookreview.com, some were told 5-9 weeks. Some were told 3-5 weeks. One blogger even reported Sportsbook.com had told him “it may be year before he would receive any funds.”[/FONT]
[FONT='Arial','sans-serif']Clients also began to wonder if they had no way to disperse the winning funds, why were they still operating and taking in deposits and wagers from their clients? Martinez, customer service manager, stated that at that time only an estimated 5% of clients had been effected; however, on July 16th, “Gef”, a customer service supervisor under Martinez (he is not allowed to give out his last name- only managers can provide their actual names) said that “all three (3) ‘deposit processors’ for Sportsbook.com were still in place, and that we are currently searching for a ‘withdrawals’ processor.”[/FONT]
[FONT='Arial','sans-serif']“Gef” also stated on Tuesday, July 16th that “over 8,000 customers were estimated to have been effected (significantly higher than Martinez had estimated the week prior.) “Gef” refused to provide an estimated dollar amount associated with these 8,000 customers who had now received bad checks, but that it was quote “in the millions.”[/FONT]
[FONT='Arial','sans-serif']“Gef” then stated that the cause of the bad checks was now due to “the United States federal government finding out about the ‘Zip Payments’ accounts.” He continued that “it was the federal government that closed the Zip Payment accounts at the Nevada State Bank, and Sportsbook.com had still not recovered the funds.” Calls to Nevada State Bank officials to confirm this statement were unreturned, other than one return call from a marketing director named Sandi Milton who said she could not even find “Zip Payments” in their system. She then never responded after several repeated attempts to contact her.[/FONT]
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[FONT='Arial','sans-serif']Sportsbook.com (continued- page 4)[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif']Message boards also confirmed that Sportsbook.com customer service reps were now using this new “federal government crackdown claim” as to the reason of the widespread bad checks, now reported to also be occurring to clients in Canada and to other online gaming/casino websites owned by the Jazette Corportation.[/FONT]
[FONT='Arial','sans-serif']Sportsbook.com had a similar incident in 2007 with their processors, yet all clients eventually were paid, that according to Martinez. The email to sportsbook.com clients referenced this incident and assured everyone would eventually get paid:[/FONT]
[FONT='Verdana','sans-serif'][/FONT]
[FONT='Verdana','sans-serif']“How is this reassurance? Absolutely every single one of our customers got their pending payouts. Admittedly it took a little time, and a lot of effort, but
we have never missed a payout and I assure you, we never will.
We also intend to put into practice the valuable experience we gained
during the previous situation. Our processors at the time gave us
timeframes after which they estimated situation would be resolved. We passed
these timeframes on to our concerned customers, only to have our
processors move the goalposts time and time again. This only served to
frustrate everyone involved.[/FONT]
[FONT='Verdana','sans-serif'][/FONT]
[FONT='Arial','sans-serif']While many customers are content to wait it out without a firm timeline, many others are suffering the hardships associated with large checks being charged back to their accounts. Sportsbook.com has agreed since day one to pay any of their clients’ ********** fees and returned transaction fees; however, this is of no help to one particular 23-year old client who threatened suicide with his post he made to a message board on sportbookreview.com. He posts as the name of “SBruinedmylife” and here is his message he posted:[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Verdana','sans-serif']“I’m only 23 years old i just bought my house and brand new car with my online poker winnings I’ve won over 80 k this year but it’s all gone now and I’m in debt, I’m completely screwed id go play in a casino but i dont have the stake and my family doesn’t help me out at all i hate my life and honestly contemplated suicide because of these ****s”. “do you understand what an overdrawn account, terrible credit a repossessed car and eviction means? I haven’t slept in a week.[/FONT]
[FONT='Verdana','sans-serif'] [/FONT]
[FONT='Arial','sans-serif']When “Gef” (sportsbook.com customer service supervisor) was asked how he feels about his clients contemplating suicide because of the thousands of dollars of bounced checks owed to him, “Gef” simply replied “Sounds like he has a major problem.”[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif'] [/FONT][FONT='Arial','sans-serif'](more)[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif']Sportsbook.com (continued- page 5)[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif']While this particular client seems to be an extreme case, the message boards are filled with stories of charged back checks, and the quick needs of these people to receive what Sportsbook.com owes them. Hundreds of messages are also warning fellow players to stay away from Sportsbook.com, and many more are also advising their peers to steer clear of online gambling for good. Says one “sportsbooksucks” message:[/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Verdana','sans-serif']“DO NOT, I REPEAT DO NOT SPEND ANY MORE OF YOUR MONEY ON AN ONLINE GAMBLING SITE- GET IN YOUR CAR, GO TO A CASINO, WIN YOUR MONEY, GO THE CASHIER AND WALK OUT OF THEIR WITH YOUR MONEY IN YOUR POCKET! not only are these online companies playing with your mind and your money, they are also collecting interest by holding your money as ransom for weeks upon weeks at a time.”[/FONT]
[FONT='Verdana','sans-serif'] [/FONT]
[FONT='Arial','sans-serif']As of late Wednesday afternoon, July 16th, “Gef” stated that “All customer service managers and directors were absent from work, as they were in joint meetings in an attempt to find solutions to re-disperse the bad checks to these clients.” [/FONT]
[FONT='Arial','sans-serif']Twelve days have now passed and other than one official email, there has been no further communication initiated by Sportsbook.com to their client base. Tempers are raging in the message boards, and the situation is likely to get much worse before it gets any better. [/FONT]
[FONT='Arial','sans-serif']As the U.S. federal government continues in its efforts to limit and eliminate online gambling, Sportsbook.com, and the entire Jazette family of sportsbooks/casinos and online poker internet sites, among others, are likely to continue to encounter setbacks of this magnitude. [/FONT]
[FONT='Arial','sans-serif'] [/FONT]
[FONT='Arial','sans-serif'] [/FONT][FONT='Arial','sans-serif']###[/FONT]
[FONT='Arial','sans-serif']NOTE: Zip Payments, Graapa, and the Nevada State Bank all refused interviews for this story.[/FONT]Comment -
Recieved
I recieved my withdrawl from sportsbook.com yesterday. Yes they havent had a good past but I have never not recieved a withdrawl from them. IMO they arent shutting down because if they were why would they stilll be sending out payments. I think ZIP payments screwed them over which is the reason for the recent delays. Be patient. This withdrawl was from the middle of June.Comment -
Where's Shams to support this crap book. His A+ SB.com is taking it up the ass here, and he's suddenly quiet.Comment -
not from zip. Here is what i can tell you...its funds come from a well know USA bank. I went to the bank and happen to know one of the tellers he let me know that there were funds in the account and the check was good. This is from a sportsbook dot com book Belmont casino. I was testing them out to make sure they had my info correct before requesting a real withdrawal. The requested withdrawal was on 6/24 and processed 7/10... THe check had 7/14 as a date on it. I called the book and asked them if there problems were resolved the guy said NO. I said should I wait to put in for another withdrawal and he said YES. He claimed this processor was for Small withdrawals only. But who knows I have another small pending withdrawal from 6/12 from another book that never arrived. it was for small dollars as well. Again I was making sure they had my info correct before really taking out my $$$ which there is plenty of. Anyways my opinion is we will get our money.......just not befoere there are talks of the Patriots running the table. That talk can't start until they are 7-0 so I say late October.Comment -
so it had nothing to do with sportsbook.com , thats where everyone was confused because no one has gotten a good check but they are telling me they are going to wire it for now i think we might be alright folksComment
Good luck if you plan on doing more scalping.
