I am still waiting for my bank wire payout requested on Dec 16th last year. It has been two months.
BetPhoenix Payout Report
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sunnyblue88SBR High Roller
- 08-11-06
- 116
#141Comment -
GoldenRichardsRestricted User
- 08-31-08
- 314
#142I requested a payout at Phoenix yesterday and it was recommended to me that I track it here on the forum.
$4000 via Moneybookers requested 2/14/11Comment -
dlweaverSBR MVP
- 01-28-10
- 3428
#143yea the wait time sucks but you WILL get paid just slowlyComment -
katstaleSBR MVP
- 02-07-07
- 3924
#144Will probably end up with wire request today. Neteller just does not seem to be a withdraw option anymore. To be honest, I am glad they accept deposits via that method. Convenient for me.Comment -
sharpcatRestricted User
- 12-19-09
- 4516
#145
Whether or not I can afford the extra fees and wait or whether I still play there or not has absolutely nothing to do with their processor issues.
All I said was that BP charges 40% higher fees than the majority of books rated C or higher and they only let you withdrawal about 80% per check compared to what you can at other shops yet they take much longer to deliver.
Do you think that BP is competitive with the industry on their fees and processing/delivery time? Would you not like to see them improve?Comment -
biguglySBR MVP
- 01-04-08
- 1329
#146Personal attacks? Did I miss something?
If you're winning, then you can eat the fees. If you're not winning, then you'll get free payouts.
Of course I would like to see improvement, but there's really not much you can do except choose not to play there. I'm sure they won't miss you.Comment -
hhsilverSBR Hall of Famer
- 06-07-07
- 7375
#147A betphoenix rep named Richard used to post here and address some issues. Has he been around in the last few months?Comment -
peeiempeeSBR MVP
- 01-21-09
- 2750
#148Check within 15 business days and bank deposit in 5 business days. Got the majority of my cash out.Comment -
CMNoneySBR MVP
- 02-07-11
- 2129
#149Have yet to cashout, but I must say, their customer service gets worse by the day. Slowest live chat responses ever.Comment -
GoldenRichardsRestricted User
- 08-31-08
- 314
#150I never got an email confirmation of my withdrawal request. Is that normal?Comment -
sunnyblue88SBR High Roller
- 08-11-06
- 116
#151Still have not received the bank wire payout requested on Dec 16th last year.Comment -
GoldenRichardsRestricted User
- 08-31-08
- 314
#153Okay thanks a lotComment -
sunnyblue88SBR High Roller
- 08-11-06
- 116
#154I finally got the payment after waiting 63 days.Comment -
legendmatt34SBR Wise Guy
- 03-15-09
- 737
#155They really do suck.. Ill never play there again..Comment -
GoldenRichardsRestricted User
- 08-31-08
- 314
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tblues2005SBR Hall of Famer
- 07-30-06
- 9235
#157I am not going to put anything into Bet Phoenix until they start doing things right. In my book they should be dropped to a C book now.Comment -
TRE1968SBR Sharp
- 08-09-09
- 425
#159ya betphoenix suks ..it took 1 month to get 1500 ..i will never play there againComment -
GoldenRichardsRestricted User
- 08-31-08
- 314
#160I received $4000 yesterday and their website says they have a max $4000 per week so I wonder if I can make the next request now knowing I won't get the money for a week or if they expect me to wait a week until I can even make the request.Comment -
GoldenRichardsRestricted User
- 08-31-08
- 314
#161I requested a new payout. It was late yesterday so for the purposes of tracking, it would be considered today
4K via Moneybookers - 2/24/11Comment -
sharpcatRestricted User
- 12-19-09
- 4516
#162
I requested checks from both BP and Carib last monday.
Received my check from Carib last thursday.
Here we are thursday 1 week after I received my check from Carib and BP has not even removed my request from my account let alone deliver it.
$35 fee from Carib and a $50 fee from BP, not really sure what the $15 premium charge is for at BP.Comment -
SalamanderSBR Sharp
- 12-25-09
- 397
#163When all the big books stopped transferring with these guys book-to-book you knew that had to be a heads up to watch out for this outfit, nevertheless I do hope they make it.sbrComment -
me-firstSBR MVP
- 05-01-10
- 1054
#164Comment -
katstaleSBR MVP
- 02-07-07
- 3924
#165
Use qualifiers when you are not sure i.e. "I think", "allegedly", etc.
Ok, hope my lesson was instructive.Comment -
GoldenRichardsRestricted User
- 08-31-08
- 314
#166Good luck!
I requested checks from both BP and Carib last monday.
Received my check from Carib last thursday.
Here we are thursday 1 week after I received my check from Carib and BP has not even removed my request from my account let alone deliver it.
$35 fee from Carib and a $50 fee from BP, not really sure what the $15 premium charge is for at BP.
Good luck to you too. Hopefully BP gets things moving for you pronto.Comment -
cloudaghSBR Sharp
- 04-08-07
- 486
#167I hope they are still paying people this week with Moneybooker withdraws. I requested one yesterday.Comment -
wquineSBR MVP
- 09-30-09
- 2046
#169thanks for te update GR, even if it ain't a good oneComment -
cloudaghSBR Sharp
- 04-08-07
- 486
#171I hope SBR is still working with them on getting the Moneybookers's requests looked after.Comment -
lumpy19SBR High Roller
- 09-12-08
- 114
#172(2) 2k checks requested feb 10th, money left acct march 1st, expecting it any day now.
The main problem i have with them is the free check every 30 days, I requested my last payout on feb 10th....30 days is march 10th but they start the 30 day clock from the day the money leaves the acct which was march 1st. So now April 1st is when I get my next free payout, that's 50 days.Comment -
John DoughSBR MVP
- 09-21-05
- 1785
#174Checks are taking longer than they have in recent months, these things happen. I had been receiving them in about 10-14 days, but my most recent one was requested on 2/17 and hasn't been processed yet. I was promised it would go out on Monday.Comment -
SBR LouBARRELED IN @ SBR!
- 08-02-07
- 37863
#175
Two BetPhoenix players recently complained about delays. The first a player, who requested Neteller 10 business days ago, is being offered a payout through another method. The second is Moneybookers requested 3 weeks ago which we're told will be paid Monday. Hopefully we will have a positive update from that player.
Can you update us on when you asked for payment? If you could please submit an official sportsbook complaint form we will immediately follow up on your behalf.Comment
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