All Youwager and Betpop Issues

[Thefix13]

Think this case is about wrapped up already

[stake1]

Taking eight years of action with deposits, payouts, chargebacks, and now discovering a negative four figures owed, then seizing a five figure balance does not equate.
How is YW justifying fedex owes five figures?

[VCO]

As mentioned earlier, this issue only came to light recently. Otherwise, his account would have been closed 8 years ago, and he wouldn't have been able to continue wagering. Based on the information provided earlier, the losses significantly exceed just the amount of the **********. If you carefully review what was stated previously, you’ll see that this was intentional, not a mistake. The customer made deposits totaling 3,880 and withdrew 3,996, then proceeded to charge back 2,909 using an alias of someone who was not related to him, but instead a "beard" he used to open an account and later charge back. Furthermore, 7 of the 9 deposits were charged back. While incidental chargebacks are sometimes understandable, having 7 of 9 deposits charged back clearly indicates intentional actions, not an error. The 2 deposits that were not charged back were made through Bitcoin, which cannot be charged back. He also initiated chargebacks through his own account. FedEx has stated that chargebacks were only made with CRsportsbet, yet he has done the same with over 5 other companies. Additionally, the customer has 10 accounts linked to his with us. It is also important to note that the customer profited from the deposits he later charged back. This is not an isolated incident, but rather part of a recurring pattern.

[JAKEPEAVY21]

Based on the accounts given by fedex and VCO, it seems like deducting the chargebacks from the 18k, paying him the remainder and showing him the door is the right thing to do here.

[fedex11204]

To address the claims made by VCO regarding chargebacks, I had previously been defrauded by CR sports bet, another book, the details of which have been documented in this forum previously. I did ********** against that book as they closed down and took my money with them. By acknowledging the possibility of a ********** here, I am stating that perhaps when I charged back against that book (correctly), I may have accidentally charged back a legitimate charge from You Wager. That is a possibility, though I do not recall the details, and was certainly done unintentionally. Again, if there were a problem 8 years ago, it should have been addressed and either resolved or resulting in the closure of my account. You have not addressed the justification for confiscating $18,000. As far as fraudulent accounts, I have made all transactions under my account FedEx11204. I did help a family member open an account, however I do not see the fraudulent activity being conducted as 99.9% of transactions were done under one account. Again, if I broke the terms of service by charging back 8 years ago or by opening up one other account for a relative, then simply close my account or charge me what I owe you. You have not made the claim that I owe you $18,000. You have also not addressed the fact that all deposits for the past 8 years have been done with Bitcoin or Zelle. Clearly, I was acting in good faith given the fact that if I were intending to **********, I would have used a credit card.

[2Sweeet]

I would of made a call here to help but it seems Fedex did these chargebacks on purpose and I don't agree with that at all, I also don't agree with taking deposits for 8 years allowing the guy to wager with your company then when he hits for 18k you say he's a scamming pos. VOC should go into more detail.

[stake1]

To address Fedex11204 directly, and for everyone’s understanding: Why were you allowed to play if we were aware of the chargebacks? The simple reason is that we didn’t become aware of your involvement with fraudulent accounts until the withdrawal request was made. Prior to that, Fedex11204 had successfully completed several withdrawals, as mentioned by the poster himself.

For full transparency, here’s a breakdown of the activity related to the fraudulent account that Fedex11204 was directly involved with: IN - 3880, OUT - 3996, and several chargebacks totaling 2909, in that order. This resulted in a negative balance of 3025, despite the customer having profited from their play. Additionally, the customer’s account has over 1K worth of chargebacks.

Can you please clarify regarding the previous payouts mentioned, were those processed prior to chargebacks? fedex stated he had payouts after YW's claim of past chargebacks. If that is true, two things seem to be in order. First YW needs to improve with account flagging. Second, you should be paid the amount owed along with any processor fees YW was assessed, and then pay fedex the remaining amount.

[VCO]

To address Fedex11204 directly, and for everyone’s understanding: Why were you allowed to play if we were aware of the chargebacks? The simple reason is that we didn’t become aware of your involvement with fraudulent accounts until the withdrawal request was made. Prior to that, Fedex11204 had successfully completed several withdrawals, as mentioned by the poster himself.

For full transparency, here’s a breakdown of the activity related to the fraudulent account that Fedex11204 was directly involved with: IN - 3880, OUT - 3996, and several chargebacks totaling 2909, in that order. This resulted in a negative balance of 3025, despite the customer having profited from their play. Additionally, the customer’s account has over 1K worth of chargebacks.

[Optional]

We would like to take this opportunity to clarify a few important points regarding our company, You Wager.

As a well-established operator in the industry, we have built a solid reputation over the years for being reliable, fair, and committed to providing a great experience for all our customers. Our track record speaks for itself, as we have consistently demonstrated our ability to pay our customers on time, without issues.

Regarding the current situation, we want to clarify that we have solid evidence to demonstrate that the funds in question were indeed owed. The customer who has raised this complaint has a history of multiple account creations, not only with us but also with other sportsbooks. Our thorough investigation reveals that this individual’s accounts are clearly linked, and the information provided shows a strong pattern of circumvention of our restrictions and controls. It is evident that the intent was to bypass the measures we have in place to ensure fairness and integrity for all our players.

We take pride in offering exceptional customer service, and our customers continually express their satisfaction with our support. We are dedicated to providing each legitimate player with the highest level of care and attention. At the same time, we are vigilant in protecting our platform from those who may attempt to play unfairly.

We firmly believe in fairness and transparency in all our operations. You Wager is a strong, reliable, and trustworthy company that stands by its word and ensures that all of our players are treated with respect. We will continue to maintain our high standards and look forward to delivering an excellent experience to all our valued customers.

Are you confiscating his $18,000 balance as he claims?

If so, can you please explain a little more about how you think that amount is justified as fair?

[Richboiboi]

Best bet site

Youwager.eu is awesome! Been with then for 10years. Excellent service.

[GreatestGatsby]

never had problems getting a payout from Youwager. Also, would never let my balance get that big.

[stake1]

I question VCO being honest here. Should be noted that during this football season they changed their six day a week, bitcoin payout rules. In addition, I never recall YW-FF accepting cc deposits of that amount without extreme ID documentation. So not buying it. You would have settled this prior to paying this gambler out the other times he stated. This seems somewhat clearer now. Balance related and issues there on payout options.

[2Sweeet]

Youwager, how could he charge back a Zelle or Bitcoin deposit? If you have been taking his deposits and allowed him to play for 8 years he should be paid what he is owed then showed the door. I can only see you confiscating the $2800 at this point if that's all that was charged back.

[captrobey]

It seems that You Wager has laid out their case, painting me as a player who intended to defraud their book. The reality is quite different. First, let me start off by saying that I have been involved in sports betting for the past 20 years. I have played with many books, all without incident. In fact, I have been playing with You Wager for the past 8 years without incident. Since the time of their claim, which they state occurred in 2016, I have placed many bets and received many payouts from You Wager, albeit in smaller amounts. The timing seems quite interesting considering that now that I have accrued a large balance of $18,000, suddenly You Wager is doing investigative journalism to “discover” a charge back. If we are to take You Wager’s claim at face value, it would seem to be a reasonable action to close my account or charge me the amount of the **********, which they claim is $2800. What rationale can they lay out to justify the possession of my entire balance in the amount of $18,000? This seems like the actions of a book that perhaps is looking to get out of a large payout. Again, if there was a problem with a **********, why continue to accept my business and make payouts to me? Not for a short period of time, but for the past 8 years! I suggest that perhaps they should fire their accountant if problematic transactions do not come to light for almost a decade!

I do not recall charging back $2800. However, as an experienced player, it is clear that if I were a habitual scammer, I would not be able to conduct business as I have for the length of time I have and if I were a professional scammer, You Wager would have more of a history of charge backs to present over the course of the past 8 years. In fact, all of my deposits have been made bitcoin or zelle. Hardly the actions of someone looking to make habitual chargebacks and defraud book.

You Wager should pay me what they owe. If they deem it necessary to close my account, then that is their right and I will do business elsewhere. If they feel they must deduct the alleged $2800 as well, then I disagree but again, will take my money elsewhere. If You Wager decides to steal $18,000 of my money, which was acquired with much time and effort, that I do not accept and call on all those who can influence this unfair and illegitimate decision to speak up and ensure that books continue to make payouts rather than make false claims about their patrons.

Have you ever charged something back before from a sportsbook? When you say you do not recall makes it sound like you have done it before honestly. And if you did do it before why did you do it? To get back money you had already lost? Or was there a legit reason? If someone accused me of charging something back i know it would be a lie because i have never done that even once.

But yea to accept money since then from you and be good with it i agree they should if they are going to accuse you then shut your account down but pay you the winnings .

[fedex11204]

It seems that You Wager has laid out their case, painting me as a player who intended to defraud their book. The reality is quite different. First, let me start off by saying that I have been involved in sports betting for the past 20 years. I have played with many books, all without incident. In fact, I have been playing with You Wager for the past 8 years without incident. Since the time of their claim, which they state occurred in 2016, I have placed many bets and received many payouts from You Wager, albeit in smaller amounts. The timing seems quite interesting considering that now that I have accrued a large balance of $18,000, suddenly You Wager is doing investigative journalism to “discover” a charge back. If we are to take You Wager’s claim at face value, it would seem to be a reasonable action to close my account or charge me the amount of the **********, which they claim is $2800. What rationale can they lay out to justify the possession of my entire balance in the amount of $18,000? This seems like the actions of a book that perhaps is looking to get out of a large payout. Again, if there was a problem with a **********, why continue to accept my business and make payouts to me? Not for a short period of time, but for the past 8 years! I suggest that perhaps they should fire their accountant if problematic transactions do not come to light for almost a decade!

I do not recall charging back $2800. However, as an experienced player, it is clear that if I were a habitual scammer, I would not be able to conduct business as I have for the length of time I have and if I were a professional scammer, You Wager would have more of a history of charge backs to present over the course of the past 8 years. In fact, all of my deposits have been made bitcoin or zelle. Hardly the actions of someone looking to make habitual chargebacks and defraud book.

You Wager should pay me what they owe. If they deem it necessary to close my account, then that is their right and I will do business elsewhere. If they feel they must deduct the alleged $2800 as well, then I disagree but again, will take my money elsewhere. If You Wager decides to steal $18,000 of my money, which was acquired with much time and effort, that I do not accept and call on all those who can influence this unfair and illegitimate decision to speak up and ensure that books continue to make payouts rather than make false claims about their patrons.

[captrobey]

“I’m shaking typing this”

let me grab the popcorn ��

[tennelson55]

“I’m shaking typing this”

let me grab the popcorn ��

[VCO]

We would like to take this opportunity to clarify a few important points regarding our company, You Wager.

As a well-established operator in the industry, we have built a solid reputation over the years for being reliable, fair, and committed to providing a great experience for all our customers. Our track record speaks for itself, as we have consistently demonstrated our ability to pay our customers on time, without issues.

Regarding the current situation, we want to clarify that we have solid evidence to demonstrate that the funds in question were indeed owed. The customer who has raised this complaint has a history of multiple account creations, not only with us but also with other sportsbooks. Our thorough investigation reveals that this individual’s accounts are clearly linked, and the information provided shows a strong pattern of circumvention of our restrictions and controls. It is evident that the intent was to bypass the measures we have in place to ensure fairness and integrity for all our players.

We take pride in offering exceptional customer service, and our customers continually express their satisfaction with our support. We are dedicated to providing each legitimate player with the highest level of care and attention. At the same time, we are vigilant in protecting our platform from those who may attempt to play unfairly.

We firmly believe in fairness and transparency in all our operations. You Wager is a strong, reliable, and trustworthy company that stands by its word and ensures that all of our players are treated with respect. We will continue to maintain our high standards and look forward to delivering an excellent experience to all our valued customers.

[DwightShrute]

If he did CB 8 years and he has proof of deposits since then , they should either pay him now or refund every deposit -the CB amount. They shouldn’t accept any of his money win or LOSE.

again we don't know the entire story here. Only his side.

Let's say I agree they should refund his money if that's what he did. Should he also payback the $2,800? Assuming we have the facts correct, that he charged back years ago and somehow was able to get another CC deposit to go through because the fraud department never noticed his new account with a new address etc and didn't notice his email was linked to the another account which defrauded them of the $2,800 previously. Only when he requested a payout did they discover it. If that is what happened, what should the book do? Pay him all the winnings or refund all his deposits? What about the $2,800? How much has he deposited since? We know about the $500, but what if he deposited another $3k or 10k that he isn't telling us about? What if he charges back all those after they pay him?

How many times have you charged back when betting offshore? Most people NEVER have. Some made a honest mistake when they never put 2 and 2 together after getting their statement. Stupidity isn't a crime. But that's rare. Most people who charge back planned to charge back right from the beginning. Win or lose, they were gonna charge back. No matter what.

Again, we don't know all the facts here. Very little and all one-sided. Perhaps he got caught and this is his way of making himself feel better somehow. If he is a scammer, then it's likely everything he is saying is bullshit as well. Goes with the territory.

My experience is that books pay players when they win. They don't when its warranted. That goes with domestic books and even Vegas itself. We all read about the guy who was refused his payout of $500,000 in Vegas because he never made the bet himself. There are many reasons why books won't pay. Scamming them first seems like a pretty good reason to me.

I know nothing about Youwager except what I am heard about from other posters over the years. Seems like they are a decent book.

[BigBlueNYG]

so if I understand, you chargedback $2,800 and now are upset at not getting paid?

The thing about forums like this is you only hear one side. The court of public opinion.

Millions of offshore bettors deposit, withdraw, win, lose and have been for decades. You never hear about it. Funny how that works.

If he did CB 8 years and he has proof of deposits since then , they should either pay him now or refund every deposit -the CB amount. They shouldn’t accept any of his money win or LOSE.

[captrobey]

I have had two payments of $3000 the last 3 months i do not think i have ever had an issue of getting paid. But this is crazy if true because that was like 8 years ago. If they had an issue they should have shut you down back then and not kept taking money. But as for me i have had several cashouts through the years and always have gotten paid every single time.

[2Sweeet]

This is complete and utter bs if true. Keep us posted if they don't pay you. If they been taking deposits since 2016 IDC if the guy charged back or not. I can see them taking the 2800 away but not the whole thing if they been taking deposits for over 8 years. I can do something if they don't make it right. YW don't make me call the China man. This is 100% free rolling a customer. If true.

[stake1]

I would be shocked if First Fidelity stole over 17 thousand like that from you. Especially after a deposit made back in August, September. Please keep this thread updated because after Heritage not doing their Christmas Day free play, and frazzle drip Davey’s constant lies, this would be the final and last example of why to stay the hell away before football season ends. Thank you for sharing this stressful, awful issue you are managing. I am literally sick to my stomach after hearing this about First Fidelity, You Wager.

If I could help you? I would.

[DwightShrute]

so if I understand, you chargedback $2,800 and now are upset at not getting paid?

The thing about forums like this is you only hear one side. The court of public opinion.

Millions of offshore bettors deposit, withdraw, win, lose and have been for decades. You never hear about it. Funny how that works.

[Brooklyn Dick]

Looks like the end of offshore books to me. Either legal ones or honest privates.

[Optional]

Thats terrible.

Did they give you the card number they accuse you of using and the date? You might be still able to get a few months of statements from that time to prove there was no charge back.

[fedex11204]

Youwager

Im shaking writing this cause I can’t believe what’s being done to me so before this the Nfl season I made a deposit of $500 using Zelle and now finally after a 30x rollover i have a balance of $17,858. Yesterday I tried to make a withdrawal and they told me to call them so that’s what I did and subsequently told me that they found that an account associated with my address had disputed a charge in 2016!!! (mind you I have no clue what they’re talking about and since then they have gladly taken tons of deposits from me but now they suddenly bring this up when i’m finally making a withdrawal ) they’re deducting $2800 so I push back and said listen you guys can do whatever you want because there’s no way I can push back cause there’s no authority but you’re gonna lose my business and I’m going to plaster all over the web about my experience so then they tell me how about if we only take off half I said listen It just seems very shady after I rack up a big balance suddenly now you’re trying to find ways of taking my money. anyway today I login and I see my account is suspended, and they have decided to confiscate my whole balance and obviously closing my account for good. I don’t know if anyone here can help me but man stay away from your wager. I posted a thread earlier in the year if I Should be worried about getting paid with YW and you all said no worries they might charge you 2% but no worries. Well, I guess we were all wrong.

[Crayonte]

Youwager excellence

Hi, I'm Crayonte.
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They have great customer care and support. The sports to choose from are a vast amount.
They range from NBA to NFL to MLB to soccer and NHL to college sports.
They cover everything great with live coverage of games also.
The payouts are awesome and very accessible to winning.No long days to wait.
The customer service is outstanding.
Try it and you will love it.

Steven Harris

[footballfish]

LOL Youwager and BetPop are a joke. Years ago they literally confiscated my recent winnings from live betting because "we had meant to ban you from live betting earlier but somehow it didn't go through." They certainly wouldn't have given me money back had I lost during that period. Shortly thereafter they closed my account, although they did pay. I was banned for winning (I didn't take shots at bad lines)

[jedihyoju]

Customer service person from Youwager told me I can only use either Youwager or Betpop , can't use both anymore is that true?

[Hero Man]

Charge me two and a half percent every time I make a btc payout...that's excessive.

[JAKEPEAVY21]

I have a Berpop account. Site is not currently available. Youwager their sister site is working and I can login there. Has Betpop been discontinued ?

Working fine here, just logged in.

[2Sweeet]

I have a Berpop account. Site is not currently available. Youwager their sister site is working and I can login there. Has Betpop been discontinued ?

They were one in the same Keith if you were lucky enough you could of got bonuses at both in the glory days of offshore.

[Keith Richard]

I have a Berpop account. Site is not currently available. Youwager their sister site is working and I can login there. Has Betpop been discontinued ?

[temple2010]

use promo code GRIDIRON that will get you 200% freeplay