All Broker, Agent and Offshore Exchange Issues

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  • Optional
    Administrator
    • 06-10-10
    • 60708

    #71
    Originally posted by kotrny1
    Thank you. Today they emailed me again asking for patience and "be confident your bets will be processed (aka voided and I get my 10 000 € back), it just takes time". I assume they have some liquidity issue and want to pay me, but cant afford to do so currently.

    Very frustrating experience indeed.

    I hope that they are good to their word.

    If I was you I might try asking Betfair directly what they think about the delay at this point.
    .
    Comment
    • kotrny1
      SBR Rookie
      • 05-30-22
      • 6

      #72
      How is Betfair relevant here specifically? You think I can simply write Betfair that I had account on Piwi247 exchange under this email and Agent (Asianconnect) is withholding my money with no access to account now?
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60708

        #73
        Originally posted by kotrny1
        How is Betfair relevant here specifically? You think I can simply write Betfair that I had account on Piwi247 exchange under this email and Agent (Asianconnect) is withholding my money with no access to account now?
        If your bets were on the exchange and not at Pinny you can and they will speak to you. But you'll probably need the exchange sub account number used for your bets.

        Asian Connect have not left players shorted when they have lost other book accounts in the past, so hopefully they will be good to their word again now.
        .
        Comment
        • kotrny1
          SBR Rookie
          • 05-30-22
          • 6

          #74
          Well I contacted Betfair help on twitter, unfortunately I dont know my account name, as I cant access it anymore, perhaps they could recognise me by transactions, which I can still access.


          They told me, unsurprisingly, to contact Asianconnect. Ah well
          Comment
          • turk0011
            SBR Rookie
            • 09-16-13
            • 45

            #75
            Originally posted by kotrny1
            Well I contacted Betfair help on twitter, unfortunately I dont know my account name, as I cant access it anymore, perhaps they could recognise me by transactions, which I can still access.

            They told me, unsurprisingly, to contact Asianconnect. Ah well
            If there is any progress, write here.
            Comment
            • kotrny1
              SBR Rookie
              • 05-30-22
              • 6

              #76
              Hi, so still no progress. Betfair, like I said seems unwilling to speak to me.

              AC customer support willing to answer my emails, answer still the same "be patient, we will process your bets, dont know when, up to our upline".

              Yup, shitty situation.
              Comment
              • kotrny1
                SBR Rookie
                • 05-30-22
                • 6

                #77
                Hi,

                to anyone interested, I can say with great relief I received my money today.
                Comment
                • jjgold
                  SBR Aristocracy
                  • 07-20-05
                  • 388189

                  #78
                  Asian Odds got rid of piwi

                  That’s a major warning sign

                  No reputable broker carries them
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60708

                    #79
                    Originally posted by kotrny1
                    Hi,

                    to anyone interested, I can say with great relief I received my money today.
                    Great news
                    .
                    Comment
                    • arie1985
                      SBR MVP
                      • 03-19-08
                      • 1611

                      #80
                      Betting Agent - Odsy88.com - Sport Odyssey - Paying out but extremely unreliable

                      I've been using this betting agent for quite a while, but recently I've been getting worried about using this agent, they have become extremely unreliable - here are some examples from my own recent experience with them:
                      • They tell you the relevant person in charge of your deposit is on a break so they will process it several hours later (after you've sent the crypto to them).
                      • On so many occasions, if you wish to deposit or withdraw with them they will claim they have technical issues with their bank/blockchain, it happened simply so many times, I haven't had one single experience recently where things went smoothly with these guys - always, always having problems.
                      • They require you to receive a SMS to approve a withdrawal - last time I did it I've never received it - eventually they sent me the code via WhatsApp but I had to wait quite a while to get it done - and even then the withdrawal wasn't processed immediately but they told me they would inform me via email once it's done (it was done eventually but nothing felt like things are going smooth with them).

                      On the plus side, they barely charge you any commissions (i.e. in comparison to Bet-IBC they are far better) however I am not sure what is so wrong with their operations recently, so I'm creating this thread in order to share my experience and raise awareness.
                      Comment
                      • bookie
                        SBR MVP
                        • 08-10-05
                        • 2112

                        #81
                        Thanks for explaining what your experience there has been like. Always good to pool information about these necessary but sketchy brokerage services.
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388189

                          #82
                          The only really reputable broker services are AsianOdds, BetInAsia and Sportsmarket
                          Comment
                          • turk0011
                            SBR Rookie
                            • 09-16-13
                            • 45

                            #83
                            Thanks for your feedback.
                            Comment
                            • BLACKSHEEP,4
                              SBR Rookie
                              • 01-10-22
                              • 23

                              #84
                              OrbitX Account Permanently Closed By Upline

                              My OrbitX account was permanently closed by the Upline.
                              Asianconnect stated they were not given any specific reason
                              for the closure.

                              Would I be able to open another OrbitX account at another
                              Agent or is this a waste of time and am I permanently black listed?

                              Are there any other options for using Betfair White Labels?

                              Betfair itself is restricted in my region.
                              PIWI Exchange is also restricted in my region.

                              Any advice or suggestions would be highly appreciated.
                              Comment
                              • jjgold
                                SBR Aristocracy
                                • 07-20-05
                                • 388189

                                #85
                                Waste of time

                                Orbit basically a scam looking for suckers
                                Comment
                                • turk0011
                                  SBR Rookie
                                  • 09-16-13
                                  • 45

                                  #86
                                  Originally posted by BLACKSHEEP,4
                                  My OrbitX account was permanently closed by the Upline.
                                  Asianconnect stated they were not given any specific reason
                                  for the closure.

                                  Would I be able to open another OrbitX account at another
                                  Agent or is this a waste of time and am I permanently black listed?

                                  Are there any other options for using Betfair White Labels?

                                  Betfair itself is restricted in my region.
                                  PIWI Exchange is also restricted in my region.

                                  Any advice or suggestions would be highly appreciated.
                                  Dude piwi was already shut down months ago. No exchange service. jjgold piwiden had already told us to stay away.

                                  I haven't seen stock market service like a man, there is always a problem.
                                  Comment
                                  • thirteens013
                                    SBR Rookie
                                    • 01-13-22
                                    • 41

                                    #87
                                    Originally posted by arie1985
                                    I've been using this betting agent for quite a while, but recently I've been getting worried about using this agent, they have become extremely unreliable - here are some examples from my own recent experience with them:
                                    • They tell you the relevant person in charge of your deposit is on a break so they will process it several hours later (after you've sent the crypto to them).
                                    • On so many occasions, if you wish to deposit or withdraw with them they will claim they have technical issues with their bank/blockchain, it happened simply so many times, I haven't had one single experience recently where things went smoothly with these guys - always, always having problems.
                                    • They require you to receive a SMS to approve a withdrawal - last time I did it I've never received it - eventually they sent me the code via WhatsApp but I had to wait quite a while to get it done - and even then the withdrawal wasn't processed immediately but they told me they would inform me via email once it's done (it was done eventually but nothing felt like things are going smooth with them).

                                    On the plus side, they barely charge you any commissions (i.e. in comparison to Bet-IBC they are far better) however I am not sure what is so wrong with their operations recently, so I'm creating this thread in order to share my experience and raise awareness.
                                    Have you heard of or seen an instance where they suddenly ask for KYC docs after a good winning streak? If everything is legit, will they pay or find some excuse to get out of paying?
                                    Comment
                                    • thirteens013
                                      SBR Rookie
                                      • 01-13-22
                                      • 41

                                      #88
                                      Originally posted by proser30
                                      I have been using odsy88 they are an agent for Orbit Exchange which is a betfair clone. So for decent customer service. They only take bitcoin. Havent had a big withdrawl yet but i think it will be ok based on reviews here.
                                      Have you had a big withdrawal yet? If so how did it go? KYC request? Did they eventually pay?
                                      Comment
                                      • Optional
                                        Administrator
                                        • 06-10-10
                                        • 60708

                                        #89
                                        Originally posted by bookie

                                        I"ve never heard of East Bridge. Does anybody have any experience with them?

                                        Also a question for Optional: if I was betting into Pinnacle via 2 different brokers, is that considered multi-accounting?
                                        No, that's fine.
                                        .
                                        Comment
                                        • WinDove
                                          SBR High Roller
                                          • 07-21-19
                                          • 215

                                          #90
                                          You should be able if you use a different agent, and maybe a different email as well.
                                          After agents/broker exist just for that reason.
                                          Comment
                                          • yellowstorm21
                                            SBR Hustler
                                            • 01-22-19
                                            • 51

                                            #91
                                            orbit stole my winnings

                                            Hi
                                            on June 12th, 2022 I placed 3 bets for the football match France-Croatia all of them for TOTAL SHOTS ON TARGET will be 8 or MORE.
                                            Above are all the bet IDs


                                            Bet ID: 77366814 | Placed: 12-06 2022 21:04

                                            Bet ID: 77367854 | Placed: 12-06 2022 21:17

                                            Bet ID: 77367074 | Placed: 12-06 2022 21:07



                                            Sadly I have noticed that ORBIT have considered all these three bets as lost. However in the official statistics of UEFA's webpage,as you can see in the attached link, the total shots on target were exactly 8.






                                            https://www.uefa.com/uefanationsleag...ia/statistics/



                                            PS: I am playing at Orbit via BetInAsia. I contacted with them and they just said that they cannot do anything to help me, since this is a decision of the bookies, which means that every single scam bookie can manipulate the official statistics of a game in his favour and against the player...

                                            I would appreciate any kind of help. Thanks









                                            Comment
                                            • dxp
                                              SBR Sharp
                                              • 10-06-18
                                              • 463

                                              #92
                                              from a quick look, i see skysports and sofascore have the total chances at 4 & 3 for 7 total. espn also has it at 4 & 3. so based off that, it seems the stats you are looking at are incorrect.
                                              Comment
                                              • infotimbo
                                                SBR Wise Guy
                                                • 10-24-18
                                                • 837

                                                #93
                                                Originally posted by dxp
                                                from a quick look, i see skysports and sofascore have the total chances at 4 & 3 for 7 total. espn also has it at 4 & 3. so based off that, it seems the stats you are looking at are incorrect.
                                                normally it shouldn't matter, as far as I can see, based on the rules:

                                                ■ Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.
                                                ■ Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).


                                                Market information for past events aren't visable on the website anymore, but unless it specified that a site like ESPN or so will be used, it should be UEFA which counts.

                                                Edit: but according to this, they use a service called "Opta" to settle "Shots on Target" bets. So if this is also what it said in the market information, it's their result which counts

                                                https://support.betfair.com/app/answers/detail/a_id/6900/

                                                and they seem to list 7 shots on target only

                                                Last edited by infotimbo; 07-14-22, 08:19 AM.
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 60708

                                                  #94
                                                  Originally posted by yellowstorm21
                                                  Hi
                                                  on June 12th, 2022 I placed 3 bets for the football match France-Croatia all of them for TOTAL SHOTS ON TARGET will be 8 or MORE.
                                                  Above are all the bet IDs


                                                  Bet ID: 77366814 | Placed: 12-06 2022 21:04

                                                  Bet ID: 77367854 | Placed: 12-06 2022 21:17

                                                  Bet ID: 77367074 | Placed: 12-06 2022 21:07



                                                  Sadly I have noticed that ORBIT have considered all these three bets as lost. However in the official statistics of UEFA's webpage,as you can see in the attached link, the total shots on target were exactly 8.






                                                  https://www.uefa.com/uefanationsleag...ia/statistics/



                                                  PS: I am playing at Orbit via BetInAsia. I contacted with them and they just said that they cannot do anything to help me, since this is a decision of the bookies, which means that every single scam bookie can manipulate the official statistics of a game in his favour and against the player...

                                                  I would appreciate any kind of help. Thanks








                                                  I think most brokers like Betinasia warn that they will not argue bet settlements for you.

                                                  Just go to Betfair support and ask them to explain why the official UEFA site stats are not being honored and go from there.


                                                  What I would do is check the time of the Shot EUFA list and Opta do not. Then watch the video at that time and work out who is correct before deciding the next step.

                                                  if Opta have it wrong, then you will need to contact them to correct the data. No one else will do anything unless they do as these bets are settled based on the source data, not reality.
                                                  .
                                                  Comment
                                                  • dxp
                                                    SBR Sharp
                                                    • 10-06-18
                                                    • 463

                                                    #95
                                                    Originally posted by infotimbo
                                                    normally it shouldn't matter, as far as I can see, based on the rules:

                                                    ■ Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.
                                                    ■ Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).


                                                    Market information for past events aren't visable on the website anymore, but unless it specified that a site like ESPN or so will be used, it should be UEFA which counts.

                                                    Edit: but according to this, they use a service called "Opta" to settle "Shots on Target" bets. So if this is also what it said in the market information, it's their result which counts

                                                    https://support.betfair.com/app/answers/detail/a_id/6900/

                                                    and they seem to list 7 shots on target only

                                                    https://optaplayerstats.statsperform.../match-summary
                                                    good find. i learned a while ago that alot of books have their official random scorer they like to go to.. and they do not care what, or how many places, you present to them. once i saw the first 3 boxes with 7 shots total, i knew whatever scorer they were using had 7 as well.
                                                    Comment
                                                    • infotimbo
                                                      SBR Wise Guy
                                                      • 10-24-18
                                                      • 837

                                                      #96
                                                      I just checked, and there are "Shots on Target" markets available for the Premier League matches. The market rules for those clearly say that OPTA will be used - so I guess it's safe to say that the rules were the same for Nations League.

                                                      Comment
                                                      • Moneygreen
                                                        SBR High Roller
                                                        • 07-31-19
                                                        • 147

                                                        #97
                                                        I was back using them a month ago as I was on vacation in betting for a long time (since pandemic) I deposit many times recently and withdraw coupled of times and seems nothing change since I used them ever since. Though you experienced like that, were they be able to add your deposit and withdrawals successfully? IF Yes, they still reliable for me. At least they never had any false payment after those waiting game..
                                                        .
                                                        Comment
                                                        • Barrakuda
                                                          SBR Wise Guy
                                                          • 02-28-18
                                                          • 786

                                                          #98
                                                          No issues with two quick deposits, but I have not tried a payout yet.
                                                          Comment
                                                          • 70'sMan
                                                            SBR Wise Guy
                                                            • 02-12-12
                                                            • 744

                                                            #99
                                                            Last payout with them was about 8 months ago. No issues then. However I do not believe Bianca works there anymore and she was my go to person in customer service.
                                                            Comment
                                                            • littlekona
                                                              SBR Hall of Famer
                                                              • 11-19-15
                                                              • 5241

                                                              #100
                                                              I used them heavy last year never an issue outside of a deposit delay once in a while. They go on break for an hour or so in the morning that was my biggest complaint. I use on occcasion still and did have a deposit delay on a saturday a few weeks back but other then that i have no complaints. The SMS on withdrwals is for your protection thats a postive
                                                              Comment
                                                              • BrickJames
                                                                SBR Hall of Famer
                                                                • 05-05-11
                                                                • 9749

                                                                #101
                                                                You would think they could stagger their breaks so there is no service outage
                                                                Comment
                                                                • littlekona
                                                                  SBR Hall of Famer
                                                                  • 11-19-15
                                                                  • 5241

                                                                  #102
                                                                  Originally posted by BrickJames
                                                                  You would think they could stagger their breaks so there is no service outage
                                                                  its always right when the UK horses are starting up and EPL or other big soccer games are goin between 7:30 and 9 it seems.....What i do before sending deposit is chat them to make sure they are avalibale. I also been sending USDT which is nice option
                                                                  Comment
                                                                  • jjgold
                                                                    SBR Aristocracy
                                                                    • 07-20-05
                                                                    • 388189

                                                                    #103
                                                                    I don’t see any major complain some of the office people seem to change but you jump on the chat to get info so decent
                                                                    Comment
                                                                    • Moneygreen
                                                                      SBR High Roller
                                                                      • 07-31-19
                                                                      • 147

                                                                      #104
                                                                      Originally posted by 70'sMan
                                                                      Last payout with them was about 8 months ago. No issues then. However I do not believe Bianca works there anymore and she was my go to person in customer service.
                                                                      Just made a quick deposit an hour ago.
                                                                      Bianca is the name of the support who assisted me.
                                                                      Comment
                                                                      • 70'sMan
                                                                        SBR Wise Guy
                                                                        • 02-12-12
                                                                        • 744

                                                                        #105
                                                                        Originally posted by Moneygreen
                                                                        Just made a quick deposit an hour ago.
                                                                        Bianca is the name of the support who assisted me.
                                                                        Yes she actually texted me last night that she had just returned from maternity leave. She is very good to work with. I am sure that whatever issues they have with CS will improve dramatically with her back.
                                                                        Comment
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