casino or not... still no payout but did get first email in over a week claiming they're clearing payouts ahead of me 
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Well, I did hear from another member that Heroes Casino was bought out by those with "deeper pockets" and they are wanting to clear all debts out. They may change the name too.Comment -
I've been waiting 2000€ for 4 months and still nothing. I don't know if make a complaint, because It seems they are solving their problems. Is there anyone else waiting for such a long time?Comment -
Last I heard was this:
<sdillon@heroescasino.com>
toSean Dillon <sdillon@heroescasino.com>
dateMon, Jan 11, 2010 at 1:41 PM
subjectHeroes Payouts
mailed-byheroescasino.com
hide details Jan 11 (12 days ago)
Ladies/Gentlemen,
Good afternoon I am writing this letter to provide you information
concerning your pending withdrawal.
At this time we have begun performing all due diligence with a Gaming Firm
that has agreed to merge with Heroes, with this happening we will have the
opportunity to settle all pending withdrawals. While the process of due
diligence in which a full review of all company and client accounts is
taking place all payouts will continue to be delayed until completion.
Being aware that some of you have been waiting a long time to recieve your
funds and hearing that you have to wait longer is probably not appealing
however there is now a clear end in sight to your wait.
I would like to take this time to personally apologize for the length of
time this whole process has taken, as I have stated it was never the
intention of Heroes or myself to mislead you in anyway. Due to unforeseen
circumstances we found ourselves in this situation but rather than lie down
and give up we continued on trying to make Heroes better and settle the
payouts owed. Now with the addition of the NEW casino and our new partners
we will have completed our mission.
Thank you for your extreme patience during these stressful times.
Wish you and yours the best in 2010
Regards,
Sean Dillon
Heroes Casino
On another sidenote I think it's interesting that SBR claims to respond to all complaints filed but they've never once replied in any way shape or form to my complaint on hereos going back to November.Comment -
I've never even heard of this place... lolComment -
Here's the latest... what an a-hole!
Sent: Monday, February 15, 2010 8:30 PM
To: "Heroes Support" <support@heroescasino.com>
Subject: Re: Deposit Using **** and **********!!!
How about you send my refund requested 5 months ago?
From our records we show that your original request was in December.
Regards,
HC Customer Support
www.HeroesCasino.com
Sent: Saturday, February 20, 2010 12:05 PM
To: support@heroescasino.com
Subject: Re: Deposit Using **** and **********!!!
Maybe because it took months to process the damn request since
you kept friggin delaying responses in authorizing a withdrawal
request and then playing games with what I sent till you approved my
ABILITY to even REQUEST one.
Lots of nerve to even question this when you've been holding my money
hostage with no updates in the last several weeks.
Unbelievable the balls you have Sean given the circumstances. What a
disgrace to the online sportsbook industry.
When will I get my money?????
fromCustomer Support <support@heroescasino.com>
reply-tosupport@heroescasino.com
dateSat, Feb 20, 2010 at 12:58 PM
subjectRe: Deposit Using **** and **********!!!
mailed-byheroescasino.com
hide details 12:58 PM (1 hour ago)
John
Once the due diligence of the merge is completed you will receive your payout.
We thank you for your comments and insure that Mr Dillon gets them.
Regards,
HC Customer SupportComment -
Do not you concern yourself I did my request in April...and I continue to the wait!!!
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None of their links work anymoreAnd....if you go to www.southernoasiscasino.net you get Heroes Casino!
Anyone have an update?
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They basically closed shop. No longer in existence.Comment -
..............but we still haven't heard anything from Heroes themselves right??????
Can we not do a campaign to get our funds back like the betafterbet thread that is either on here or on the gambling times forum.
Do not tell me these people will not earn any more money in their lives.........and if/when they do I want what is owed to me!
Or
Should I write off my £3000+ ?????????Comment -
Anyone heard anything? I have £2k+ lost in there.Comment -
I too have more than 3k in heores - at what point do we kiss it goodbye???
I cannot believe we just sit here and do nothing.
What if you contact LGA? Or do they not cover heroes? Somebody must keep an eye on what they do?
Unfortunately though I guess all avenues have been explored..............so what now?Comment -
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But as neither everything is bad I have it thank a thing to the HeroesCasino!
Never again I deposit money in doubtful sportsbooks!Comment -
To reply to MrSporty: The LGA is only for Maltese-licensed sportsbooks. Heroes is based in Curacao, Netherlands Antilles, so regulated by these people: http://www.curacao-egaming.com/ They revoked Heroes' license, so I'm not sure what more they could do. You could e-mail them, I suppose.
Gold Victory was brought down by the owner's fraud, so there's still money somewhere, hence why people are pursuing the LGA to try and get them to work with the legal process to get at player funds tied up with the fraud case. Heroes has been brought down by lack of funds, so there probably isn't anything that can be done.Comment -
Shady basterdsComment -
Maybe they are going belly upComment -
Thanks for the link - I've sent them an email but what good it will do I don't know.
I've filled in a complaints form to SBR regarding heroes and stryyke, to LGA regarding stryyke and now this one - and not 1 reply. Do I assume they received it and are doing something or is it a waste of my time?Comment
