5 Dimes takes back $32K in casino winnings

[mighty maron]

Yep the drama is over....looks like op is toast in more than one way. His winnings gone and maybe his account after all the furvor over this.

[BigDaddy]

Sometimes casinos do pay

M RESORT BEHAVES APPROPRIATELY IN PAYING MISPROGRAMMED JACKPOT


On its first full day of operation, the M Resort in Henderson had a single-line 25-cent video poker machine with a progressive starting at $10,000 instead of the undoubtedly intended $1,000. A patron hit the jackpot. Rather than hassle the winner or try to outright cheat him, as many casinos have done in similar situations, after a thirty-minute delay, the M Resort paid the patron the $10,009, closed the bank of machines and politely asked the other players to cash out and play other machines. No harassment of the other patrons, no threats, no security guards, etc. In view of all the casino misbehavior we routinely see, it is refreshing to see a casino behave properly in this situation.

this is what is supposed to be done.

learn to set the games correctly or hire someone smarter than you.

[Legions36]

Damn thats some fu-cked up sh-it. All that money they make and they wont pay that, hmmm....

[thejrichshow85]

unless they are downgraded and action is taking tony will continue to screw players... whats the over under before the next 5D stole $$$$$ post ? 2 weeks ?


1% really ? **** that !!!! 1%?????????? you cant be serious

[mtneer1212]

I would like to see an official SBR release about this case, and the conclusion, just as was done in the EZStreet case.

[mighty maron]

Philadelphia Park casino pays 102k after human error was found in faulty jackpot message

http://www.digtriad.com/news/story.aspx?storyid=78930

[sideloaded]

Same in Vegas... Try getting paid 32k on a miss programmed slot machine, like what happened here. Not going to happen.

john how do you feel about A+ books refusing arbitration?

[robzilla]

You are not currently in a chat session.
You are now chatting with 'Tony'
Tony: your account number please
rob : Hey man you should pay that guy that beat you for 34K something. you should consider it the cost of doing business. It's not worth getting downgraded.
Tony: your account number please
rob : dont you think u owe something?
Tony: your account number please
rob : i wont play at a book that doesnt pay, man.
rob : and that is 5 dimes right now
rob : you got beat for 34K, u atleast owe him 10K.
Tony: then to enlighten you, we have already settled on a compromise with the "34K" client
Tony: and that issue is closed
Tony: so unless you have an account number, there is nothing else to discuss
rob : it doesnt look good to the posters at SBR. u should really address it with everyone.
Tony: i'm sure it will come out
rob : these are potential customers
rob : no prob. thanks for speaking with me.
Tony: and if they can't see thru what is going on, then maybe they will soon
Tony: have a good evening
rob : yes it seems like an obvious error, but books dont usually cancel bet when a customer makes the error
rob : bye

[Tackleberry]

Tackleberry.... was there a settlement?

The little over 1% freeplay with 17.5x rollover is everything.

[robmpink]

Philadelphia Park casino pays 102k after human error was found in faulty jackpot message

http://www.digtriad.com/news/story.aspx?storyid=78930

I was going to mention this, but thought it was a bit unrelated. It was a good will gesture, which 5 slimes should do something. The op found and played the advantage. The PP guy was just playing a normal slot.
Being an esteemed A+ book, Phony should bury this and make an A + book gesture to this guy. SBR hides in the corner.

[sideloaded]

why did sbr keep justin7 off of this case? I would like to see a video similar to the betfair mugging.

[robmpink]

If they were first class they would offer these two players 1/2 stakes in 5 dimes. $2500 each. It is a drop in the bucket for them and they should learn from Their, Tony's, stupidity.

Tell me SBR can't suggest that. Who knows who the other player is anyway? 5 dimes refusing mediation basically discounts what SBR is supposed to do. Just like politics, it is all a sham anyway. All of these forums.

[mighty maron]

OP sorry to hear about this.

Double standard is at play. in this thread TODAY http://forum.sbrforum.com/players-ta...player-p2.html

Tony states Tony: the world is always up for negotiation

For Tackleberry's case "Tony was unwilling to move on his original decision. Bill said he had nothing he could use to push harder for me to get paid."

When it suits Tony the world is always up for negotiation and in this case nothing in the world can move him to negotiate.

When any dispute comes up...who knows what the fortune cookie will hold. One time its wheeler dealer Tony and next time its the stars will fall from the skies before I even consider changing my stance one iota. Shouldnt an A+ book be consistent...at least for one day....

I really feel for op as he got the evil tony persona instead of trader Jim tony persona where the world is up for negotiation...

[sideloaded]

Op got mugged case closed. SBR did nothing. Not even a video. shameful. Good bye sbr.

[Kaabee]

Same in Vegas... Try getting paid 32k on a miss programmed slot machine, like what happened here. Not going to happen.

In Vegas, if the payout matches the pay table, I'm pretty sure the casino is going to have a tough time winning that case.

[Tackleberry]

Thank you for the support mighty maron. I certainly don't need anyone to feel sorry for me though. I did not post this case because I wanted sympathy. I just feel like that in this industry where people have to make decisions about what books they are going to trust with holding their funds people need to be kept aware of cases such as theses and how books choose to handle them.

[mighty maron]

Thank you for the support mighty maron. I certainly don't need anyone to feel sorry for me though. I did not post this case because I wanted sympathy. I just feel like that in this industry where people have to make decisions about what books they are going to trust with holding their funds people need to be kept aware of cases such as theses and how books choose to handle them.

I just cant see where tony actually has the gall to say to one person lets wheel and deal when his position is not as sure. In your case he was a stonewall....

[michael777]

always loved 5dimes,this is very sad,i will never play there again

[Stefan]

I think you can't compare this with a missprogrammed jackpot. He only played this game because he knew this error. If you want to compare this situation with something, then you should compare it with a bad line in sports betting.

[LVHerbie]

Same in Vegas... Try getting paid 32k on a miss programmed slot machine, like what happened here. Not going to happen.

John it was an input error or operational error since the software is designed for operators to be able to change the paytable it is not a programming error as paid out exactly as it was programmed... Can you cite an example where a casino in Las Vegas has got out of paying winners due to a bad paytable?

[PAPAGUNNZ]

Kero, I already brought up that problem before. I don't play at online casinos, period. Too unregulated. There is just no way of knowing what setting you're playing at, and there are definitely different settings for the same game.

so then stop trying to defend one that clearly made a mistake...business is business and if you run a good business you own up and cut your losses...plain and simple..they fuked up..not the player..they offered the game..the player did nothing wrong by taking advantage of the fuk up..as a gambler your suppose to find games where you have the best edge to win...so to be honest..he'd be stupid not to do it...and if he had lost..5dimes would of neeeever refunded his account outta the kindness of their heart..so dirty is as dirty does..dont defend it!

[Santo]

You don't think people see a mis-programmed jackpot in Vegas resulting in a +EV game and decide to play it? That said, this isn't Vegas, and isn't a simple case. DH's point is well taken and the player likely won't be paid -- curious nonetheless how long this false payout table had been up and how it occurred.

I'm a little torn because if this was a 120% paytable with high variance the player probably should be paid. 390% with so many payout hands is a different matter - it's probably reasonable to pay the player a token settlement however.

[PAPAGUNNZ]

Someone understands.

Not that hard, hey?


Without exaggeration, I've seen this forum get dumber and dumber and dumber over the years. It's now reached a point where people with varying degrees of rabies are showing up.

so not playing a game where you discovered a great edge is smart huh? yes hes right it would of cost the casino millions if not fixed in a short amount of time, but whos fault is that? not the players! and 5dimes should be greatful they caught it with only a 32k loss..being dumb is NOT taking advantage of a situation like this

[Pareto]

why did sbr keep justin7 off of this case? I would like to see a video similar to the betfair mugging.

This is indeed very similar to the betfair case. However the response so far from SBR has been very different.

[Dark Horse]

Stick around a few years. You'll catch on.

If you're not sure if the 'great edge' is in fact an edge or a bad line, ask the book upfront. That will prevent you from getting free rolled, plus the book won't be able to withhold your winnings if they ok the action.

[necro]

prety amazing storys this is..

[OSUCOWBOYS]

Criminal.

Does SBR consider this the actions of an A+ book? It would seem impossible to keep them at a premier rating after this.

[a4u2fear]

I will no longer even consider depositing at 5 dimes, they are on here way too much even if sometimes they own up; it's only after continued bitching. 5 dimes blows

[thebettor]

Just sent email closing my account...this is crazy and criminal...even half the money would have been civil.

[skrtelfan]

5Dimes stating that "they will refuse to let anyone arbitrate" should force an immediate downgrade to a C IMO. Seems like everyone but SBR knows 5Dimes would eventually pull this sort of stunt with Tony "I am God" refusing to listen to any differing opinions.

[yokspot]

I had two breif phone conversations with Bill from sbr today. He spoke to Tony on my behalf. Tony was unwilling to move on his original decision. Bill said he had nothing he could use to push harder for me to get paid.

I had assumed / understood that SBR had influence with the advertisers. If nothing else, this matter has corrected that misconception. It's useful to know.

[skrtelfan]

Before completely throwing DarkHorse under the bus, take a second to understand what he is saying. The error is so bad in this case that if left unnoticed for a few days, the player would have won millions without having any "true" risk. That is how bad this error is.

But 5Dimes and many other internet casinos routinely offer slot machine games and such where the return is 95%, and over the years 5Dimes has surely won millions from these players. Can the players who played these 95% games ask for a refund because they played vs an "obviously bad pay table?" Of course they can't, which is why 5Dimes has to pay this person his money.

If anyone really believes 5Dimes hasn't won more than 32k lifetime off its casino players, please raise your hand and prepare to be laughed at.

[yokspot]

Just sent email closing my account...this is crazy and criminal...even half the money would have been civil.

I guess that if the word spreads, you won't be the only one. Just another shady Costa Rican book.

[Birre]

The little over 1% freeplay with 17.5x rollover is everything.

What a joke, sportsbetting have given 10k to a player for revealing a software error (the guy won 100k on roulette with 300$/400$)

[icemaster47]

well that's it for me. I was shopping for a new book. Guess I'll keep shopping, no way will 5dimes ever see 1c of my action