5 Dimes takes back $32K in casino winnings

[Roy Halladay]

Good luck to the OP. I would expect as many have said for a settlement. Sure beats nothing.

[Doug]

No chance Tony pays this or gets downgraded. Zabala had a better chance of getting paid. Vegas would have to pay it ( IMO), but they wouldn't be stupid enough to offer the game. It seems like losing the $50 was nearly impossible ( on a quarter machine).

[wrongturn]

We all know the majority of profit come from players mistakes - bad strategy, chasing, drunk, degen, etc. And that is all fine and within the rules. Anything that can help players to play better, or casino's mistakes, sorry - rules are broken. There is actually only ONE rule in casinos, if you have not known, it is "you are not supposed to win anything!".

[mighty maron]

Heres the question I would like answered: Why didnt 5dimes have a safety measure built in? Person mini deposits...at the point where 1000 or 10000% profit level is reached it has to raise red flags. Oh hey this person deposited for 50 dollars and in little time or even a long time has reached 5k or 10k. Even at this point they stop the action, email the op saying they stop the action saying they are looking into how such a string of good luck is possible. Why let it get to a figure that even Tony says...we are not going to pay a zillion dollars...the larger the number the worse its going to look

Shame on the company for not having a safeguard in place to at least halt play at 5 or 10k to look into it

[Euphoria38]

I mentioned bad business process. They are aware of the big winners of the day, so is SBR on their points sportsbook. The validation process is done after the player has won and not during. There are no stop gaps and there are no formal letters invalidating winnings. It illustrates that your money in their casino is at the mercy of them and not you.

[Monte]

Oh they DO have a safeguard...the almighty A+ Tony.
He can decide what to do.

[mighty maron]

No chance Tony pays this or gets downgraded. Zabala had a better chance of getting paid. Vegas would have to pay it ( IMO), but they wouldn't be stupid enough to offer the game. It seems like losing the $50 was nearly impossible ( on a quarter machine).

http://www.kdvr.com/news/kdvr-jackpot-032710,0,5048152.story

Malfunctions dont get paid sometimes

[cyberinvestor]

Heres the question I would like answered: Why didnt 5dimes have a safety measure built in? Person mini deposits...at the point where 1000 or 10000% profit level is reached it has to raise red flags. Oh hey this person deposited for 50 dollars and in little time or even a long time has reached 5k or 10k. Even at this point they stop the action, email the op saying they stop the action saying they are looking into how such a string of good luck is possible. Why let it get to a figure that even Tony says...we are not going to pay a zillion dollars...the larger the number the worse its going to look Shame on the company for not having a safeguard in place to at least halt play at 5 or 10k to look into it

Great point. It should not be that hard to setup "curbs" in games to halt play while it is reviewed. When you shoot craps and the table is hot, the boxman will more often than not check the dice once or twice just to be sure.

[clarkacal]

To the player... you knew you had an advantage playing this casino game that's why you quickly deposited a small amount to work with. You knew the percentages were in your favor right from the start. It's the same principle as an online sportsbook's odds being misrepresented and/or a clear ERROR on the board. A player wagers on the game... and then wins the game but finds out his wager was refunded because of an error in the LINE. Tony has a right to be cocky to you... because in a way you are insulting his intelligence.

As For 5Dimes... I have no problem with this book. I don't Mickey Mouse around playing casino games. Grab the damn Bull by its horns and start making some plays on the board. If you win fairly... they will pay you... in 3 business days to be exact (courier check). Each and every time. But if you take cheap shots at them... do you think they should stand there and take it from you? You know it was BS odds. They know it was BS odds... why are we wasting time on this?

I have been a supporter in the past on here of 5dimes. They have paid me quickly and without drama, and that's 95% of being a good sportsbook. This is where you're wrong Moneyshot, and this is why I currently don't support them:

I am not familiar with the Zabula case, but it sounds like he was playing the same game I was that paid back a theoretical 112%. Well, I lost over 7k on that game and was informed later I would be credited back my losses because the game had an incorrect payout schedule. When I never received the credit I inquired about it, and they said my gaming history was that I was a very good player and I have won on the site, therefore I am not eligible for the credit. I played that game off and on for 3 months, at the same payout schedule. Have you ever heard of a bad line being up for 3 whole months (could have been more, that's just how long I played it)? Never thought I was taking a shot, just thought it was another +ev game at 5dimes with such a high variance they were counting on you busting. This is not the same thing as a bad line.

To put it simply, even if 5dimes pays the total 32k in Tackleberry's situation, they will still make money by retroactively voiding all the action except for losing action like mine. It's better than loaded dice or a mechanic dealer at blackjack.

[wrongturn]

The ultimate "safe guard" is they hold your money and they have rules to back up. That is why they don't bother checking bot using during play or verify table payouts, and can put up wrong betting lines without consequence, and in many cases, they can profit from it by free-rolling.

While I can understand from business point of view, you need a rule to limit your potential liability. But to run a good business, you also need to be flexible on what actions to take when a rule is broken, especially when the mistake is not customer's.

[ncsubowen]

If he doesn't get his 32k, he gonna be like Cory posting every 10 mins haha

Have you read anything that the guy has written? He's going to take his lumps. The player knew he was at an extreme advantage and was looking to make some easy money.

I think even he doesn't expect the whole balance, but in the light of the rest of the 5dimes casino issues, they should pay him a finder's fee, and then close their g-d damn casino. Either that, or take away Tony's permissions on the software so that he and his crew can stop messing with standard payouts.

[donkdown]

I have been a supporter in the past on here of 5dimes. They have paid me quickly and without drama, and that's 95% of being a good sportsbook. This is where you're wrong Moneyshot, and this is why I currently don't support them:

I am not familiar with the Zabula case, but it sounds like he was playing the same game I was that paid back a theoretical 112%. Well, I lost over 7k on that game and was informed later I would be credited back my losses because the game had an incorrect payout schedule. When I never received the credit I inquired about it, and they said my gaming history was that I was a very good player and I have won on the site, therefore I am not eligible for the credit. I played that game off and on for 3 months, at the same payout schedule. Have you ever heard of a bad line being up for 3 whole months (could have been more, that's just how long I played it)? Never thought I was taking a shot, just thought it was another +ev game at 5dimes with such a high variance they were counting on you busting. This is not the same thing as a bad line.

To put it simply, even if 5dimes pays the total 32k in Tackleberry's situation, they will still make money by retroactively voiding all the action except for losing action like mine. It's better than loaded dice or a mechanic dealer at blackjack.

If this right here is true that is blantaly stealing!! Did u make a complaint here. U deserve the 7k.. This is getting shadier and shadier!! This guy right here should be paid every penny!! I don't want to here casino error!! Tough shit Tony maybe instead of playing god from a diffrent location u should be in the building more. Vivian and your other 2 stogies in verifications have 0 clue how to speak English let alone about a 390% edge on a game. This is on Tony and he should have to pay. This is pure laziness

[chachi]

Well, I lost over 7k on that game and was informed later I would be credited back my losses because the game had an incorrect payout schedule. When I never received the credit I inquired about it, and they said my gaming history was that I was a very good player and I have won on the site, therefore I am not eligible for the credit.

If this is indeed related to the dubious "press release about Tony's generous nature" after Cory's saga came to light, please file a complaint as I do not recall any caveats that "lifetime winning players are not included" and I suspect SBR would be less than hospitable towards them on this.

[clowncar]

1. This is not a malfunction so any comparison to a malfunction situation is wrong

2. I can only speak to regulated gambling in the united states but in those intances where a casino game is offered and a professional attacks the game because of a poor paytable, the player is paid every time. I have never heard of a player being denied their money based on a basic paytable error. Denied because of a machine malfunction or cheating? yes. Incidentally, I have never heard of a case involving a malfunctioning machine in favor of the house where players were contacted after the fact to get refunded.

3. With the ability to confiscate funds of the player under the guise of taking a shot, there is actually an incentive to the casino to offer ridiculous plus EV games that goes well beyond the mere freerolling aspect. They get professionals or smarter gamblers to play said game, confiscate the winnings and have the ability to shut down their account to eliminate future play. It can be used as a sting operation of sorts. The same can be said for complex promotions or even simple promotions.

4. Someone mentions separate ratings for sportsbooks and casinos from the same company. Why would anyone trust a sportsbook if one could not trust the casino? Don't answer, because the question is rhetorical.

5. Because most of these books are unregulated, they should be held to a higher standard by the player and not a lower standard.

6. There seems to be an incredible burden placed on the player in the case of these offshore casinos. The majority of the burden should be placed upon the casino who has the ultimate power of offering all bets and games.

[korbal29]

The difference with Vegas and online casinos is that Vegas is constantly watching the action. If something looks off, they're on top of it. To me, personally, that is a number one requirement for operating a good casino. And it is one reason why I can't take this online casino stuff serious


This is BS , I lived in vegas for 17 years and seen a lot of things about video poker plays, I personally run intos machines that will overpay me, meaning when I cashout say 200 quarters the machine will give me like 800 quarters , do I tell the casino? hell no, I play and keep cashing out and have them refill it till they figure out something wrong and send the tech and close the machine...and I had made thousands dollars...sometimes it lasts for days, the casino never say GIVE BACK the money...the worst what happen and the 86 you which means never come back..so all the guys who say he deserve nothing because he is a shot taker are full it because if they were in vegas in the same situation they will take every quarter
In another situation back in 1990s at cesaer palace , they put a dozen new $5 poker machine with a bill acceptor that was crediting the wrong denomination : if you put $20 you get 80 credits so the bill was like set on quarters machine...so for every 20$ you get 400$ you didnt need to play you could just
keep cashing out but a video poker found out and for days they actually played optimum and they took the casino to the cleaners!!! not one single charge against them they were told to leave and never come back and didnt take one single dollar from them!
the difference with this case is 5dimes has the funds and if they dont wanna pay nothing can force them.

[clowncar]

In another situation back in 1990s at cesaer palace , they put a dozen new $5 poker machine with a bill acceptor that was crediting the wrong denomination : if you put $20 you get 80 credits so the bill was like set on quarters machine...so for every 20$ you get 400$ you didnt need to play you could just
keep cashing out but a video poker found out and for days they actually played optimum and they took the casino to the cleaners!!! not one single charge against them they were told to leave and never come back and didnt take one single dollar from them!
the difference with this case is 5dimes has the funds and if they dont wanna pay nothing can force them.

There was a similar case years back at caesars or the mirage and the players ( i believe it was the "change boys" for those familiar with the las vegas VP community ) were in fact arrested and settled with the casino by giving back a portion of the money they received. Atleast as I remember the story.

And in that case it is a clear malfunction, not a bad paytable.

[scarface]

this just shows you can not believe any of these review sites...they are all scum...sbr will of course rule in 5dimes favor because they are not going to let go of 5dimes monthly advertising check....5 dimes has multiple complaints right now on the forums, yet they have not been dropped in rating....bunch of crooks...drop their rating sbr...players should be warned that there will be issues playing at 5dimes....

[clarkacal]

If this is indeed related to the dubious "press release about Tony's generous nature" after Cory's saga came to light, please file a complaint as I do not recall any caveats that "lifetime winning players are not included" and I suspect SBR would be less than hospitable towards them on this.

Yes I filed a complaint with Justin7 and submitted the form. Waiting to hear what happens...

[Counterfeit Cash]

This shit is getting thicker & thicker it seems...

[clarkacal]

So I don't hijack this thread, I'm going to post my chat sessions with 5d management under a new thread "5d won't credit my losses because I'm a very good player"

[clowncar]

good luck clark.

[Counterfeit Cash]

Yeah, good luck with that, that's a dishonest thing to do..especially after they made the statement that they would reimburse funds initially.

I'm almost certain that Tony is in a real shitty mood by now, so be sure you chronicle the hell out of those chat sessions,

[durito]

So I don't hijack this thread, I'm going to post my chat sessions with 5d management under a new thread "5d won't credit my losses because I'm a very good player"

Why do you people start threads before the dispute process has run its course? It doesnt help.

[Poster X]

good for tony for stopping the cheating. honest players shouldn't have to pay for scumbags like this.

[ncsubowen]

How is he a scumbag? He played a game that 5dimes put out. The onus is on 5dimes for having poor management in their casino.

[pokerplayer22]

good for tony for stopping the cheating. honest players shouldn't have to pay for scumbags like this.

I disagree...The guy played a game that the sportsbook offered. The book made the error, not the player. 5dimes also offers an extra 10% oh horse race winnings. Does that mean that because they offer something that favors the player a bit, that i shouldnt take the 10% or offer to give the 10% back???

[BuckeyeT]

good for tony for stopping the cheating. honest players shouldn't have to pay for scumbags like this.

I think your in the wrong thread bud.

The cheating didn't happen in this case it was in the other 5dimes thread where the guy used a bot.

Player should be paid in full in this case going on in this thread.

[Optional]

It's threads like this that make me realize why so many books treat their clients like a bunch of unreasonable pricks.

OP should have just asked for a freeplay when offered the chance and been done with it.

A reasonable book would have just given him one at the time they took back the winnings of course. Avoiding this situation entirely.

[Salamander]

Good luck getting any more than another $100 or so from these guys.

[the_situation]

good luck buddy, complaints are piling up on this book

[robertg]

I have read a couple of chat transcripts in a row now without tony referring to himself as "God." he think he is making real progress.lol

[GmCrazy]

Whatwould 5dimes of given the player if he would of just reported the bad payouts? Probably not even a free play.

[ThisGuy]

It's threads like this that make me realize why so many books treat their clients like a bunch of unreasonable pricks.

OP should have just asked for a freeplay when offered the chance and been done with it.

A reasonable book would have just given him one at the time they took back the winnings of course. Avoiding this situation entirely.

[kero214]

It's threads like this that make me realize why so many books treat their clients like a bunch of unreasonable pricks.

OP should have just asked for a freeplay when offered the chance and been done with it.

A reasonable book would have just given him one at the time they took back the winnings of course. Avoiding this situation entirely.

Man Fu*K a freeplay! Why should he have to settle for a freeplay when he earned the $32k???

[jesuseatsnubs]

lol .. look at these 5dimes fanboys .. he should not receive a penny less then the $32k his owed .